I must say that the food is delicious although from reading some reviews, it's not authentic Chinese food. The food tastes fabulous. It's got an Asian flair to it with all its choices of sauces and noodles. It's fast food it's American Chinese fast food. Price is a bit high but then again for every fast food restaurant you're going to pay lots of money. At least this food is worth the price you pay. I've downloaded the app and on several occasions come in using the rewards that come up in the app to obtain my food. When you use a place often and you enjoy their food what does it matter what it cost. So grateful for the rewards. read more

Pick Up Stix Fresh Asian Flavors - Great price and great food. Download the app start collecting rewards all the while having delicious food. - Chinese Near Me - Lakewood, California

I gotta tell you guys! The service, foods, staffs are so superb! Kudos to the staffs, so I accidentally ordered a family meal 04/21 when it supposed to be 04/22. I called and they did help me so muccccch! Their shrimp and vegetables, house beef are fire! Those cream cheese wontons, hmmmm! You guys need to try this place. Will recommend 100%! Thank you for helping me Pick Up Stix Lakewood. read more

Prompt and friendly service. Food is always good (fresh, accurate, and quick). Clean location and clean kitchen. read more

Pick Up Stix Fresh Asian Flavors - Clean kitchen and dining area. - Chinese Near Me - Lakewood, California

My hubby and I recently had a great experience at the Pick Up Stix in Lakewood, and we wanted to take a moment to share it. We ordered the vegetable spring rolls, Kung Pao tofu, and cream cheese wontons (which I really enjoyed). Everything was fresh, flavorful, and definitely a level above what you'd expect from typical fast casual spots. Honestly, we both prefer this place over Panda Express -- the food simply tastes better, and the ingredients feel higher quality. It's our go-to now. What really made our visit stand out, though, was the outstanding service. We want to give a special shoutout to DAVID, who was our cashier and also brought the food to our table. He had incredible manners, was thorough in explaining the menu, provided suggestions, and used very polite and respectful language throughout our visit. He was really great and we wanted to make sure he was recognized. His customer service was exceptional -- the kind that really sticks with you. More fast casual restaurants could benefit from having someone like David on their team. Thanks again, Pick Up Stix Lakewood. We'll definitely be back -- especially if David's there! read more

I'm not sure what happened to this location. We used to get delivery all the time and we're very satisfied but the last two times it's been really bad. One time the house chicken was just full of the yucky or part of the chicken and even found a couple tiny bones. They got one of our rices wrong, but that wasn't a huge deal. This time our food was hot. I watched the drivers they delivered on DoorDash and they did have one stop right before ours, but it was right before ours so I don't know how long our food was sitting there at the restaurant? Also the white rice and the brown rice were both very al dente. We were probably their first order cause they had just opened for the day so I won't be doing that again. Big bummer though! read more

Great food amazing service everything was hot, fresh, very healthy and tasty! This is my first time at the Lakewood location and everything was perfecto read more

Love this location! Great food, clean and large dining area with an added bonus of outdoor seating with umbrellas. Customer service was perfect. The workers are very kind and they were quick with our order. The food is so tasty. My husband and I shared two dishes. The House Special Chicken and the Mongolian beef. Wow sooo good. We will definitely be back soon :) read more

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Eh, it's definitely food. The people were nice. The store was clean and pretty empty. The food was a little stale tasting which is weird because it was presumably just cooked. Hm. I didn't get food poisoning. That's a plus! read more

Service is good.... I ordered orange chicken and fried rice... the fried rice was good and freshly made. Better than panda but panda makes a better orange chicken... it's just too vinegary at pick up Stix! Well still keep coming to order our favs tho! read more

Pick Up Stix Fresh Asian Flavors - Orange chicken with upgraded fried rice - Chinese Near Me - Lakewood, California

Service was quick, food was flavorful. Nothing to complain here. I surprisingly really enjoyed the orange chicken. Haven't had it in years.

Had doubts but was pleasantly surprised by the options on the menu. It's here for your fast Chinese-American food fix. The menu is accessible with good design, descriptions, serving proportions, and calories. It's nothing unexpected but reliable in what you want out of a chain restaurant and you can tell the staff is nice and work well! read more

Pick Up Stix Fresh Asian Flavors - chow mein, crispy shrimp over brown rice - Chinese Near Me - Lakewood, California

Food was on point, fresh and flavorful. I was unsure of what to order and Juan was very patient and helpful. I eneded up ordering the Bang Bang chicken, i truly enjoyed it. The restaurant is clean and fresh (its hot outside). Will be coming back for more! read more

The food was ready quick... the food was really delicious and the staff was really nice and polite... I will come again (:

Went in to try first the customer service wasn't good! The cashier had no personality at all - seemed not to be happy. Ordered noodles and they were okay not the greatest but the wait wasn't bad at all. I don't know if I'll go back read more

The foods are delicious and very satisfying. The service is good and the workers there are really helpful and friendly. I feel safe and comfortable dining in there. read more

Pick Up Stix Fresh Asian Flavors - A plate SIDE OF WHITE RICE, CHOW MEIN, HOUSE SPECIAL CHICKEN, and BEEF & BROCCOLI - Chinese Near Me - Lakewood, California

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Terrible service and nasty, rude attitude from the staff (worst part is I believe he was the manager). I waited nearly 30 minutes for a single entree / order which would be understandable on a busy night or if they were short-staffed but that wasn't the case. Everyone who ordered before and even well after me, including large parties with 8+ orders, received their food before I did. It was frustrating to watch people who ordered 10 minutes after me walk out with their meals while I was still waiting. Completely unacceptable experience. I never leave reviews, and I wouldn't have said anything just for a long wait but the rude, dismissive attitude I experienced is what pushed me to write this. That and the fact that the meal was inedible and not fully cooked. So basically threw away and wasted money and half and of an hour of my time for food I can't even eat AND I had to deal with the rude attitude from the manager. I waited almost 30 minutes for a single entree order. A long wait can happen I get it busy nights, short staffing, I get that. But this wasn't that. People who ordered large group meals, and even customers who placed their orders 10 minutes after me, all got their food before I did. I overheard them mention they were out of rice and needed to make more which again if that's the case, fine of course I need to wait but what isn't fine is that everyone before me was served rice so if they had fulfilled my order properly, I wouldn't have been affected at all. And to top it all off, when I finally got home and sat down to eat the "new" "fresh" rice that I waited for wasn't even cooked. Hard, underdone, and completely inedible. If simple white rice can't be cooked correctly, I'm not exactly confident in how they're preparing the rest of the food especially the meat. It raises serious concerns about the preparation and overall quality of the rest of the food... or they knowingly served undercooked rice just to rush my order out. I'm not sure which is worse but either way it is completely unacceptable. read more

The food tastes the same but the service people make it feel like they are doing you a favor by selling you food. The main problem and reason my family will not come back is the guy outside always asking for a hand out or payment for window cleaning with newspapers like it's 1983. Over it!!! No thanks read more

Pick Up Stix Fresh Asian Flavors - Counter - Chinese Near Me - Lakewood, California

They close at 8:30. I used their rewards program an lost my reward because the app accepted it but the close very early. Not very happy, suggest going somewhere else. read more

The food and service was perfect, we ordered the orange chicken and curry shrimp. We shared and love it all.

Horrible horrible and RUDE. I should have learned my lesson when I presented two weeks ago and they didn't have my order and no explaination to why it was cancelled. Today I chose to try again as I had a free entree. I ordered and ordered for curbside because it takes me a while to get out of the car due to a injury. I called for curbside and the rude gentleman said they don't do curbside and I would have to walk in. I told him that I could not get out of the car and he said well you're gonna have to wait a while. It took approximately five minutes to get my curbside order and he was very rude when he brought it to me. I have attached a picture that says on the email that they will gladly bring it out as well as when I ordered the pop-up said they will gladly bring it out to me. This is bad for your business. The last time I had an issue with the store, the corporate office was informed but no call back when I tried to get in contact with them. This establishment has gone downhill from when they first open years ago and they should be ashamed of themselves. I also don't like coming in to the store because it is always dirty and there's always random people in there. But this is the only one close to my work to get lunch. read more

Pick Up Stix Fresh Asian Flavors - The email stating that there is curbside pick up and that they'd be gladly ready for curbside. However, when I called that was not the case. - Chinese Near Me - Lakewood, California

Came here for dinner and Monique was so nice and helpful. The food and the service was excellent and the prices are reasonable. I will be back soon for the yummy friend rice. Thanks so much! read more

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Haven't had pick up stix in yearrrsss so we decided to get it but it was so awful. Family meal for 4-5 people was a sad portion. Food was heavily seasoned in soy sauce and sugar, literally made me nauseous and have never needed to eat so much white rice with my food. Very disappointed in the quality, taste, and serving size! Not to mention pricey for fast food. read more

My fam and I love this better than other Chinese food; they made it fresh to order. Service has always been excellent, and their place is clean. read more

While I am not big on Asian food, my wife loves it, so I will go occasionally. And as odd as this sounds, the 5 star review comes after they messed up my order. My wife ordered the shrimp pad Thai and I ordered the crispy honey chicken. I got all the way home to find out they gave me honey shrimp and I do not eat seafood at all. Well, I come back and they took care of the issue with no problems and both my wife and I use mobility scooters and they are always very accommodating to us. So, service is not an issue here. Now admittedly, we probably should have checked the order before leaving, but they have never messed up before, so we don't usually bother with that here. read more

Love their house chicken with veggies and white rice. Staff is friendly, food is always fresh.

Definitely the best wonton deal around! I come by for Wonton Wednesday every other week and practically buy them in bulk. We usually like getting their House Special chicken or Crispy Shrimp meals to go along with them. Monique at the register is always nice and welcoming when taking our order. We often get takeout, but the restaurant is always clean when we do dine in. read more

Love this location and the food is delicious. I order big bundles for school hot lunches and their service is excellent. The food is ready on time and nice and warm . Very professional and super nice . Monique is awesome ! Anyone in the store I deal with has been very nice and professional and helpful :) read more

Restaurant is very cool and clean. The food here is absolutely delicious! Every dish we tried was bursting with flavor and cooked to perfection. Highly recommend Pick Up Stix Asian Flavors. read more

Pick Up Stix Fresh Asian Flavors - Chinese Near Me - Lakewood, California

I LOVE this location. This location is always nice and clean and the employees are always very nice and attentive. I love Asian food and honestly I was a very big fan of P.F Chang's but pick up Stix is really giving P.F. Chang's a run for its money. If you love Asian food come here! read more

Service and crew we're nice so I had to give them 3 stars for that, but the food was so salty and the prices weren't worth it for the food portion. read more

Pick Up Stix Fresh Asian Flavors - Small portion and bottom was full of sauce which made it salty - Chinese Near Me - Lakewood, California

Filthy store, from the floors to the drink area, to the tables. Food was incredibly greasy and bland, not what you'd expect. Will not return. read more

I haven't had pick up sticks in a while. Glad I ordered, very delicious as well as fast and fresh. read more

Pick Up Stix Fresh Asian Flavors - HOUSE SPECIAL CHICKEN - Chinese Near Me - Lakewood, California

The food is always fresh, hot and tasty! you couldn't ask for better service at any fast food or Asian fusion restaurant the manager is always on top of everything. The service is great I couldn't ask for anything better.!!! read more

Pick Up Stix Fresh Asian Flavors - Chinese Near Me - Lakewood, California

Excellent food and service for a family restaurant in this price range. It's clean and there is ample parking.

The customer service is very friendly and efficient. The restaurant is very clean. The food was delicious.

I have been coming to this Pick Up Stix in Lakewood for years. The grilled bourbon and house chicken is amazing and always tastes so fresh. The service I received from Manual and Steve tonight was truly exceptional, they were both very friendly and had a smile on their face the moment I walked in the store. Because of them I'm writing my first review on Yelp! The atmosphere was clean and inviting I can't wait to come back! read more

Ok so I was in the mood for some Chinese and headed to the closest Chinese spot, however the place was sit down and was a tad bit pricey for me (although the food smelled great) so I go to Pick Up Stix which I thought would be normal Chinese takeout. However when I go in I notice a couple of red flags. No chinese people in sight and not a soul except the people working there. So I thought 'eh I'm already here might as well order'. The customer service was whatever it looked like they did not want to be there themselves. I noticed the prices and I thought "Damn why so expensive?". I ordered an orange chicken entree and waited for about 5 minutes. As I was waiting I was looking at the reviews of this place and immediately my countenance fell. It was not looking good. I finally got my food and got the hell out of there. I went into my car and immediately started cursing when examining the food. NO CHOW MEIN. I should have paid more attention to the menu to be fair but seriously no chow mein and this was nearly 13$ by the way. So I drive back home extremely disappointed and furious and I took the first bite of my orange chicken and wouldn't you know it's MID, didn't help that the rice was just regular bland white rice. The meal tasted like it was made with hatred. Thank God for that beatbox earlier because being buzzed was the only way I could have finished this Godforsaken meal devoid of all authenticity and love. Never come to this place. It's food places like these that are the reason for the death of authenticity for food in America. Never come here I beg you. read more

Pick Up Stix Fresh Asian Flavors - Chinese Near Me - Lakewood, California

The crispy chicken plate was delicious. The customer service was amazing. The woman at the front greeted us and was very helpful explaining the menu and what are the most popular items. She also brought us our food and was very courteous and kind will definitely visit again. read more

Amazing staff and the food was spot on. I really enjoyed coming here on my lunch. I thought this place was good

I should start by saying that the food is great, I droped in for a good dinner. The restaurant was not packed at all , the staff seemed busy in the back . More than likely online orders. I walked in and stood at the register with no greeting when walking in the door. I'm super big on customer service and this person who came to take my order had very little. When I asked how an item on the menu was , in terms of taste I was told " Good" . I do like the food ; however I might try a different location and see if my customer service experience is different. read more