Hot tip right off the bat: always use the self-check out if you can. I recently had another super-bummer experience with the staff. The cashier most certainly did not want to be there, and was outwardly rude. Normally I brush these kinds of interactions off, but this time it just got to me. Essentially, their card reader wasn't working, and after I tried it a few times with no luck, the women working the register was in absolute disgust as if I had somehow broken the machine? She proceeded to tell me it was working just find until I pressed the button? This resulted in her shouting across the store to her manager to "come fix it." She talked to her manager rudely about me as if I wasn't standing there. To keep the rest of the story short, no one could get the reader working, and my further interactions were genuinely off-putting. Beyond disappointing. And in reading other reviews, it seems like many have the same kind of interactions here. As for the rest of the shopping experiences at this location, it's typical of your usual Metro Market with most all of your grocery needs. I'm not a fan of their hot-bar section however, as it's always either very limited or nonexistent. This is one of the largest grocery stores in the area, making it hard to avoid all together, so I really hope they can make some adjustments and improvements to the staff training. No one wants to be made to feel shitty or unwelcome when shopping. read more

The thing that bothers me most about this Pick N Save is their apparent policy of not updating their pricing tags to reflect the sale price of items as entered onto their computer. Items on sale - whether it be their digital deals or regular sale items as published in their flyer, are often not rung up correctly by their self-checkout registers. Inevitably the price is usually higher. For those who are living paycheck-to-paycheck, this price discrepancy can make a huge difference in someone's monthly budget. And this is not new. Just do an on-line search for "Kroger pricing errors" and you'll read myriad complaints - plus a major investigation by Consumer Reports about overpricing at Kroger-owned stores. not just the one in Glendale. You can read the Consumer Reports article at: https://www.consumerreports.org/money/questionable-business-practices/kroger-stores-overcharging-shoppers-on-sale-items-a9659540552/ So what can we do? If you are overcharged for an item, report the store to the Department of Agriculture, Trade and Consumer Protection. You can email them at DATCPWMComplaints@wisconsin.gov You can also connect through their website at https://datcp.wi.gov/Pages/Programs_Services/WeightsAndMeasuresBureauComplaints.aspx If you want to reach out to Kroger corporate directly to complain, their customer services can be reach at 1-800-KROGERS read more

If you like hostile workers who reek of marijuana and are among the rudest people you'll ever find in any grocery store, this place is for you. Even self-checkout has become a challenge, as the attendant is either missing or purposely ignoring you when their system makes an error, which almost always occurs. The best part of this horrible place is that it's right next to an Aldi's, so I usually just buy the very few items for which I have digital coupons, triple bag those items, and then use the bags for the much bigger purchases I make at Aldi's, where there are no obnoxious coupons to deal with, and the workers are polite and sober. read more

This MM has been rapidly declining recently. While it never compared to the Whitefish Bay Sendik's, the prices are generally lower, so I would shop for the bulk of my groceries there (but also the Aldi literally right behind it, and Sendik's). My most recent experiences there, the last two days, illustrate their decline. A sure sign of poor management is how the products are stocked and maintained. As you can see from the photos, the refrigerated section where the lunch meats, hot dogs and bacon are kept is an absolute disaster. If I was a rep from Carl Buddig I would be apoplectic seeing my product buried under hot dogs and my competitor's lunch meats. You almost wouldn't know they were there. Same for so many other displays. I've seen products stocked backwards so you don't even know what it is. As you can see from the photo, they even stock product with the name/words upside down. The frozen pizza section looks like the boxes were thrown in the display. This occurs in sections throughout the store. And the deli case is missing many of the store brand meats, leaving only the more expensive Dietz and Watson brand available. Funny how the D&W products are fully stocked. This was not a one day occurrence, this was two days in a row. Plenty of time for the store manager or assistant manager to spot this and fix it. If a store manager is daily, at least once a day, walking the store to check for proper presentation, they obviously don't care about customers' perceptions. When I went to check out at the west side self checkout, three of the six stations had the "distress" lights flashing, which normally happens when a customer has a problem checking out. Only there were no customers at those stations. There was an employee there, but she was making no effort to clear whatever problems there were with the machines. My guess is they're still flashing now. How does a store manager not see these problems? Or do they see them and ignore them. I'm thinking the latter. And the most concerning thing is that these problems are what we customers can see. What may be happening behind the scenes could possibly be worse. Fix this, Kroger. Fix it fast. New management is in order. read more

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I like this place. I think it has a bit to big footprint and isn't as nice as the one in mequon but servers it use. There are lots of nice smells. I like the layout and it is easy to navigate. Overall, good place but needs to improve quality. read more

Another difficult review, here is really where a 2.5 star rating would be perfect to describe my thoughts on this store. Things have gotten slightly better since Kroger came in and improved the store somewhat, but there is still quite a ways to go. Customer service is still severely lacking. You could spend thirty minutes in the store and not have a single employee speak or interact with you in any way. Cashiers at the self checkout often disappear and you have to track them down. Folks stocking the shelves will block aisles and make zero effort to let you pass and actually get to the items so you can buy them. On the positive side, the clearance section at the front always has a lot of interesting surprises and I can usually find the items that I want in stock. Ultimately I come here because it's the closest and most convenient to my house, I definitely prefer other stores over this one, though. read more

Oh YES! I have experienced better. Its not awful in any way but, This is a smaller Pick N Save. Some of the produce is OK many of the fruits and vegetables can not compare to Pete's market. It's close by but there is no competition in the area?!? So prices and selection are not too good. This municipality makes you shop twice if you want beer or wine because they have a separate door and sales person for some strange reason. The staff are nice and store looked clean. And it's on the way home. They had one express lane and 4 self check outs. The wait was not too bad even shopping around 6:30-7:00. some times people tend to drive way to fast on Port Washington road so be careful out there. Warning I had the grocery store Sushi. I didn't get sick but I regret overpaying for refrigerator sushi that was looks like it was painfully extruded by a mechano robot-O. I was informed that these were made by human hands earlier in the day. If you are in the area I do recommend Samurai. It is just North in the same shopping center well worth the money. read more

Pick ‘n Save - the outside of a store - Grocery Near Me - Glendale, Wisconsin

Get rid of your rude and condescending teenage employees who stand around the self checkout area and literally do NOTHING except make sarcastic and entitled comments to customers. Won't be shopping here again. read more

I have been shopping at this Glendale location on and off for many years. More consistently about 15 years ago now, and I am sad to see a lot has changed. Certain departments seem to still be professional, organized, and clean, such as the deli, bakery, and floral. Most of the time the staff seems to be okay, but occasionally inattentive and unprofessional - as if annoyed to be there. There used the be the same manager for 10+ years, and she was great. . . What happened to her? Hope she is still there. I noticed at night especially, at times customers are rowdy or rude, come in entitled or with pajama pants on, etc. Sometimes overtly making lewd comments or running around the store (mostly teens/20s it seems). This was NEVER the case before. I've found broken glass on the floor and sometimes garbage in the aisles, which again, NEVER seen before. I haven't witnessed some of this extreme behavior from customers or lack of respect for the store at any of the nearby Pic N' Saves either. What has happened? Customers were always calm and it used to be a nice, quiet store. Occasional high school or college students, who seemed professional, worked in checkout, but they were always respectful. Honestly, some of my recent experiences have been so different than the norm and somewhat stressful, have been avoiding the store, unfortunately. Hoping this changes. read more

Pick n Save; overall, is a quality grocery chain, but they are misleading about their sales. If you choose to their buy 5 save $1, mix n match promotion, you would think included items are store wide in the promotion. It's only within the brand. You'd have to buy 5 jars of peanuts or 5 bags of chips or 5 jars of peanut butter. Who eats like that? You wouldn't know that you didn't get the sale price until checkout and that's if you're paying attention and that is if you can decode the confusing receipt. Their within brand policy makes the sale not worth it. read more

It's small but nice variety. we started going to the store late 2021 and have seen none of the issues that have been reviewed.

God, this place is something else. Always under stocked, items in the wrong place, and you have to ask at least two employees in order to finally locate something. The set up of the store makes no sense- why are soft drinks by body wash? Employees are constantly chatting and in the way of customers trying to walk down aisles. No other pick and save I've ever gone to had employees stocking shelves in the middle of the day consistently. How dumb. If it wasn't for the fact that it was close and cheap I would not come here. While Aldi might not have everything you need, the employees are awesome and the location of things actually makes a sense. read more

I don't know what all the 1-star reviews are about, but this is a great location, great selection, great layout, good lighting, wide aisles, etc. As others have mentioned, this isn't a large store, but it is a proper grocery with everything -- maybe not the selection, but certainly the items -- one could want. The worst -- absolute worst -- thing I can say about this store is the automatic checkouts don't seem to understand some people bring more than one reusable bag, and the machine nags me when I put the second one in the little bagging area. I live the same distance, more or less, from the one at Silver Springs and Green Bay. I prefer this one when I don't need a lot of things because it's a better location, even though the other store has better selections. read more

I ordered delivery groceries back in May, was overcharged nearly $60. I called and was told I'd receive a refund within 15 business days. Never happened. I called again, was told it was in process. Waited another few weeks. I also sent emails to corporate, local offices. Called this week (7 weeks now) and was told it was never even processed. Terrible customer service. I am no longer shopping there and I wouldn't recommend using delivery--the person who did my shopping obviously shopped for themselves on my dime. I was told by Kroger that Instacart has had numerous allegations of associates shopping for themselves on the customers cc. What a mes.. read more

One of the worst grocery stores I've had the displeasure to tangle with. List of transgressions that make my blood pressure rise just thinking of it: Poorly laid out parking lot. Impossible to get in. Impossible to get out. Every time I go there, I almost get into a vehicular altercation. Poorly laid out interior. Holy sh*t does this place piss me off. I get having the patrons enter through the produce section, I do. But then have several different routes you can take through so everyone doesn't bottleneck when trying to weave their way through your stupid little David Bowie Labyrinth era maze. Are you trying on purpose to trap me in the produce section so I buy more? If so that pisses me off too because...... YOUR PRODUCE SUCKS. Every damn time I have bought produce from you it rots within 2 days. Where on earth are you getting your produce from? Sendick's dumpsters? Speaking of rotting..... Ditto that for your luncheon meats. We bought ham and liver sausage on a Sunday and by Tuesday the smell that was wafting from the liver sausage was so rank I retched. The ham also developed an unpleasant scent. You're aisles are too narrow and over stuffed with crap and makes it impossible to navigate even after you leave the produce section. The selection here is terrible and there is no rhyme or reason as to where product is placed. As for your deli staff, did you pilfer the work release program for violent and angry offenders? Actually no, I take that back, that is an insult to violent and angry offenders on work release. The clearance between the aisles and the checkout lanes is negligible and causes chaos the way the fricken Joker from Batman does. This is why instead of doing my grocery shopping less than a 1/2 mile from my home, I pony up and drive to Mequon to do my grocery shopping there. read more

Words cannot express my hatred for Pick'n'Save in general, and this location in particular. You'd think that since it's in a pretty nice area, it'd be one of the better ones, but you'd be way wrong. This place is tiny. And they keep adding all that "fancy" new stuff, like the bulk grains and "gourmet" cheese cases, but there's no place to put them. So they bunch together those islands of produce and bakery so that only one cart can pass through them at once. Couple that with the large percentage of customers who seem completely oblivious to any other lowly form of life around them and you have a recipe for disaster. The management at this location is terrible. Is there a sale or a coupon on an item? It will be out of stock 60% of the time you want it. Rotisserie chickens? Good luck getting one after 4:45 on a weekday. The ad says small packs of Roundy's chicken is on sale, but the signage in the store says family packs only? CHECK THOSE LABELS. Because it may actually be the Perdue brand small packs that have the sale price. This exact thing happened to me today. I swear they do it to confuse customers and hopefully get them to buy the more expensive stuff that the ad shows is actually on sale. Need to talk to someone at the service desk? You may be out of luck at any given time of day. The desk just closes a lot. Lights off, no one home, no one to help you at 6 pm. The sign states the service desk is open later, of course. This is the closest location to my house, but 80% of the time I drive to the one on 76th and Good Hope because it's so much larger and run much better than this craphole. read more

I wish this place wasn't a rotting hole of disaster in progress. Expensive. Extremely bad produce (though, not as bad as the one on Miller Parkway), and bad customer service. I have definitely seen a decline in the quality of Pick-n-Save in general since Roundy's purchased it. I worked at PNS 15 years ago when it was owned by a local Wisconsin man. While I don't know that I agreed with some of the business practices, at least they had decent food. I can't even imagine how much produce they have to scrap because it is moldy. I also can't imagine how much money customers waste. read more

I'd say this location is pretty solid. The actual store is pretty large and the aisles are wide. I have never really had issues finding anything and the staff is usually pretty helpful. Produce is usually pretty fresh although sometimes overpriced but that's an overall pick n save problem not just this location. However, I like to shop later at night to avoid a lot of people and I have found that this location relies very heavily on the self checkout line. Don't get me wrong, I love the self check out kiosks, but when there's a line a mile long and there's only 1 or 2 cashiers available, it really slows down your checkout experience. read more

It's Pick n Save. It's fine. Meh. My regular Pick n Save was the one on Oakland that currently has about one semi-demolished wall left standing, so I've navigated to this northern location instead. Maybe I'm just too much of a glass-half-full gal or maybe it's improved since many of the reviews on this page, but it's not awful. It's just nothing special. I can generally find most of what I'm looking for here. Oddly enough, the frozen vegetables section is what I've found to be the worst. Many of the shelves in that area just tend to be empty. I thought I was just catching it on re-stocking day, but I've seen that a few times now. I've been overcharged/mischarged for things on two separate trips now. The first time I didn't catch it until I got home, but the second time I noticed at the register. The cashier said she couldn't override the system, but thankfully the customer service person was able to quickly refund the price differences onto my card and I was on my way. Like I said, meh. read more

I shop here for the convenience & sale items. Although, sometimes the sale items are no deal at all. Prices are comparable to Sendik's, but the quality is more on par with Wal Mart. I prefer to pick up the basics at Woodman's. For meat & produce I shop Sendik's. This Pick & Save location is small & outdated. A poorly laid out parking lot creates a bottle neck getting in or out. Peak hours overwhelm the store leaving long lines at the registers. The store ialways seems to be well organized & clean, staff is always friendly. A lack of local competition leaves Pick & Save the only grocery store in the Bayside / Fox Point area. read more

Ever since Kroger took over, this place has been going down hill. The meat department is now about 1/3 the size, there are random shelves and displays scattered through the isles making it hard to navigate around other shoppers and nobody there seems to know anything about the changes. They took away the bulk coffee & grinder, bulk nuts & seeds and the gourmet cheese so they could add more random items. They sell coffee makers now. Who goes to the grocery store for a coffee maker? Today I went there at 6:05 and was looking all over for someone to check me out. A woman walked in and I shouted across to her if they were open. She looked at me, mumbled something and walked away. What was once a very nice grocery store is now a random assortment of crap. read more

Seemingly always busy, this Pick N Save in Glendale on Port Washington Road you would think would be a showcase Roundy's location. Unfortunately it is not and I still can't figure out its audience. When it comes to Pick N Save, it seems I'm not alone. I've done reviews on Cermak, Sendik's, Woodman's and now I'm going to do a further sampling on the Milwaukee marketplace, after all we have to eat. I've been an avid coupon shopper since my college days in Missouri when I first started carrying a filed basket of newspaper coupons with me to the stores. It has paid off handsomely and subscribing to two Sunday Chicago Tribunes (.99 each a week) and the Journal Sentinel, many times I have my work "cut out" for me that night. I call it my weekly therapy with sissors in hand. Where there may be just one coupon insert in the Journal, the Tribune can have as many as four. This past Sunday it was 3 to 1 and many excellent coupons. You can also go online. Coupons are actually found money and when doubled they can really add up to savings on the right products. At Pick N Save, Wednesdays and Saturdays feature five doubled coupons up to $1 face value ($2) when you purchase $25 "shelve" list prices. This can save you an extra $5 for five $1 coupons. You have to use the Fresh Perks card when checking out. I have had a long problem with Roundy's NOT doubling some of these coupons despite no double doubling restrictions. So far this year it has now been nine times and I got hit for another dollar, meaning another trip with my receipt to the Service Desk next time in the store. Last year it was 16 and that was $14.50 I almost lost. To save even more money, split your order up into two to take advantage of up to another $5 in doubled coupons. This is what I did Saturday and added greatly to my total savings. I purchased $102.43 in original priced groceries, saved $59.63 with coupons and the Fresh Perks card and actually paid just $42.80 just 43%, leaving the store, a 57% savings! However, you must know what you are buying and have the right coupons and sale items. The trouble with this and almost every Pick N Save seems to be a lack of consistent quality in produce, meat and inventory. Worst yet, there is little attention given to customer service. When I went to checkout, there was only three registers opened at 8 p.m. and 11 people in line. Forget self-service. Maybe these issues are the prime reason why Roundy's and Pick N Save ranked 5th worst Supermarket Chain in America according to a recent Consumers Report survey. Anyone listening at Corporate? read more

Since Kroger's took over, they've started taking products out of the store, in some cases only offering their brand. They don't sell active dry yeast at all, only the Kroger brand quick rise yeast. Today I tried to buy plastic wrap. They only sell Kroger brand plastic wrap, no name brands. I still run in here from time to time like tonight where primarily I was just picking up a frozen pizza and wasn't particular about the kind. But for a whole grocery shopping trip, this place is useless. I'll go to another store that fully stocks their shelves and doesn't just try to push their own generic brands. read more

What happened to this location? I used to go here a lot when it first opened, then I mostly switched to Sendik's. Lately I've preferred Woodmans and Outpost. We went here tonight because it is close to home and we only needed a few things. Wow! Barren selection. There were no green onions to be had. The meat selection looked "old". And, for the most part, the prices are really high. $4.75 for four pretzel rolls? Methinks not. One pound of stem on strawberries was $9. What world do they live in? Lastly, the store isn't fresh feeling anymore. They removed some of the produce section. This store is going the way of the store located on Silver Spring near Green Bay Rd. I don't think I will be back for anything but flowers and cheese. read more

I give this Pick n Save 2 stars for convenient location. If they weren't 3 minutes from home and if I wasn't trying to squeeze too many errands into the weekend I would not shop here. Sale items are always out of stock, they consistently make mistakes during checkout (Check your receipt!), management and service desk personnel are unfriendly, there is a lack of variety, and expired items are on the shelf. I usually end up mumbling to myself " I hate this store" as I shop. I shop at Sendik's for specialty items and whatever I couldn't get at Pick n Save. Woodman's the Northshore needs you! read more

It seems that I am the first to comment on this store. The attendant here is extremely rude. There's something wrong with the self-check-out machine and it's my first time shopping there. I called an attendant to help me. After she helped me, she said "Oh my God". I think she's laughing at me for being not familiar with their machine. She is the rudest person I have ever encountered in this country. No shopping there anymore. read more

The review is for their BAKERY only. I cannot even express how thrilled and impressed I am with their cake designers. I have seen many cakes they have done and I have used them twice now for my daughter's parties. Last year was so wonderful that we brought in her invitation and let them be creative. The cake was stunning and a perfect match to her invitations and other paper goods. Do not hesitate to use them for custom cakes. read more

After several visits to this store, I've decided I'll avoid this place at all costs. The number of basic items out of stock at any given time is ridiculous. Entire sections of the shelves are bare. The produce section looks like a hurricane came through every-single-time I've been here. When the shelves are stocked they are often not aligned with the price stickers and I've had several surprises at the register. Went to customer service asking for a weekly flyer (why these would be BEHIND the desk is beyond me) and the woman sighed, looked away, and reluctantly handed me a flyer. For groceries, every other experience in the north shore is better. read more

Unfortunately it seems that the level of service and quality of bakery has declined. When the store first opened it was impressive how the staff, checkers, etc greeted customers and were so helpful, now they are non-chalant and the appearance of the checkers is often "rolled out of bed" sloppy. Last week I picked up a variety of bakery for a party and the carrot cake was SO DRY I could not eat it and told my friends not to eat it either. This was very disappointing. I would love to see them re-group and turn the store back to its Grand Opening days. read more

The last two times I went there, they wouldn't bag my groceries. The checker just stared at me until I did it, and proceeded to scan the next customer's groceries until they collided with mine. When I asked her where all of the baggers were, she replied that they don't have any. I inquired about the two I saw at other lines. She said they only had those two. I attempted to ask for a manager. No one would call one. They all acted stupid. I asked the meat manager for a brand of hot dogs they carry, but in a different flavor. He said there was no way I could get it. Other Pick N Saves carry it. He gave me the list of people that would have to approve such a request. I asked, "The customer can't request a certain item?" He said, "No." I am not happy with the take-it-or-leave-it attitudes of the employees. read more

Horrible service, was waiting at the service counter, this lady came in slammed the door and cursed. I later noticed the counter was not open. I would of just walked away, but cursing isn't exactly good customer service to let me know that it's closed. read more