I've been to this store two times. I've ended up selling my items to Picasso Pawn both times. Save…read moreyour time, the lady didn't even look at the tools/items in my bucket.

The people were so nice. Ms. Rhonda was so polite and nice. The transaction was smoothread more

National pawn used to be a great store and they prided themselves on customer…read morerelationships......not anymore. I bought a necklace from them a little over 2 years ago for 500 a 10k gold Cuban and when I needed some money today, they offered me 160. I've made all my payments, never had anything default, it's sad that relationships don't matter anymore and customers don't matter since they were purchased. Do yourself a favor and go anywhere else. Also the manager really didn't give a sh**

Really nice location! Locally owned and operated under national pawn. The guys are knowledgeable of…read moretheir products, and extremely friendly. They took care of my sale and really tried to make a relationship. It's always good to do business with good people! Come check out their sales and support Friendly's!

Being retired and on a fixed income, I got blindsided with a $500 bill. Not wanting to crack into…read moremy investment portfolio and usually keeping only $2K in checking I decided to pawn one of my Glock GEN 21 pistols redeeming same in four days when my SSA check was deposited. Picasso pawn gave me the desired sum and I paid about $65 for the privelege when I got my baby out of hock. Quick and courteous service present on both ends of the transaction.

Plenty of stuff in this shop and a surprising number of employees. No handguns. One old iMac.read more

I love pawn shops for the great merchandise and great prices. The fact that many, like the National…read morePawn and Jewelry group of shops in our area, have excellent customer service and store management skills. This is my favorite of the National Pawn-named shops, but live a bit too far from them to just pop in. I really love the small sister store on Durham-Chapel Hill Blvd in Durham; it's called "Friendly Pawn" and it certainly is. I write rave reviews about them because they are special! Today's review is about the exemplary customer service provided by this National Pawn on Roxboro Street as they helped my "regular" pawn shop find a laptop for me! The team there, was so responsive and helpful to talk through the specs on every laptop they suddenly had in stock. It's just too far for me to pop over in the middle of a work day, so I really appreciated the "virtual" experience! Ultimately, I didn't buy a laptop there, but the shopping experience was great just the same. I'm sure to stop by to see them sometime just to admire all that bling they sell. Their showroom is visually appealing, sparkly, clean, and pleasant. If you're looking for beautiful jewelry, good quality modern electronics, small appliances... all at good prices, I recommend you go to visit them for a nice shopping experience.

They Steal! They have a high turnover rate so they stole from me three times. The last time they…read morestole my microphone I called the police to do a police report. The hispanic women told the Hispanic coworker who told me they don't want to give me customer service. They are thieves, they are dishonest and they will steal your merchandise what belongs to you! Believe me when I tell you the Hispanics on North roxboro Street think they own the place. When I get on a crunch I take my business elsewhere. Maybe I should call channel 5, channel 11, channel 22, channel 17 and give you all some attention.

Turned away business! For no good reason. Don't shop here. Rhonda is super funny! Tried to speak to…read morethe manager, and manager refused to come out to speak.

Came looking for specific items from the pawnshop at a specific price point. While at first they…read moreseemed kind of cold, Rhonda (the sales associate) and the manager definitely worked with me such that I got a good deal for what I purchased and the pawn shop was also able to make money as well. Great customer service and would want to stop by again when I make my way through Durham. Other pawnshops I visited in the area didn't have very many items for sale.

I always come to this location and the customer service is always awesome. I had the pleasure of…read morehaving Kevon help me today to make a payment on my loan and it was smooth and quick. It is a smaller location, however, they have just as much great items to choose from than any of the other places. I highly recommend checking them out!

Friendly staff, fair service. Great selection of items…read more Staff is complying with COVID-19 procedures.

I was very pleased today with the professionalism of Byron at the Roxboro location. He was so…read morehelpful and friendly. I did not have to wait in line. The rest of the staff was very kind. I definitely would go back again. Great place!

My husband and I bought a TV from this location and attempted to bring it back 4 days after having…read moreit due to some issues it was having. They would not take it back or exchange it because we did not purchase a warranty. This is bad business!