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2.8 (5 reviews)

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Save Mart

Save Mart

3.8(71 reviews)
0.1 mi
•$$

It's the local "big" market of the area…read more Food wise they'll have everything you're looking for compared to the others. The service is quite good, I just witnessed a checker run out into the parking lot to catch a car that was leaving the parking lot to give them a bag they left behind. That's service! :) The ambiance is that of a local market - friendly staff and good service!

This is hands down. The worst grocery store I have ever shopped at. This is not a one-time…read moreexperience. I consistently encounter long lines and poor customer service. Their self-checkout has issues more often than not. And the people who are supposed to be monitoring the self-checkout are either not present or can't figure out how to make a checkout work. I rarely shop at this store anymore. The last time I shopped there the self-checkout froze on me and they attendant told me they would be back in a few minutes. That was several months ago. I have not shopped from that event until today. I encountered the same exact problem. If so check out froze up. I turned around and look at the attendant. She gave me a thumbs up. I attempted to keep scanning items and it was still for us up. I turned around to get the attendance attention. She was gone. My suggestion if you live in the area. Shop one of the local markets that care about their customers and know how to operate a grocery store. I would like to note that I do not immediately jump to Yelp due to negative experiences. I have written the save Mart customer service twice about the issues at this location and not received any response.

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Save Mart
Save Mart
Save Mart

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Big Trees Market

Big Trees Market

3.8(152 reviews)
15.2 mi
•$$

I walked into Big Trees Market at 6:50 PM last night (3/31) to grab a few quick items. There were…read morestill multiple customers shopping--completely normal. At 7:01, an announcement came on saying the store had been closed for one minute and to head to the register. Totally fair. I needed one more thing from produce so I hurried- another announcement at 7:02 said to "stop shopping- we are closed" I grabbed my last item and went up front. By 7:03, I was already being checked out. And yet the reaction from staff was... unbelievable. There were several employees standing at the front just staring at me--clearly irritated, like I'd personally ruined their evening. It was three minutes past closing. Not 30. Not 15. Three. Then it somehow got worse. They were out of bags (understandable), so I asked if I could use the hand basket to carry my items to my car, which was literally parked right in front of the doors to the store. I was told no, "these baskets cant leave the store"--and that I needed to go outside and get a cart instead. So I had to run out, grab a cart, and come back in... while the entire staff stood there watching me. There must have been 6 or 7 employees glaring at me with dirty looks like I had insulted them personally. The older checker was grumpy and rude, but honestly the whole team contributed to making the experience feel hostile and unwelcoming. I completely understand wanting to close on time. But if ringing someone up at 7:03 feels like a crisis to your staff, that's a management issue--not a customer problem. Also- why not sell reusable bags if you run out of bags so often? I would have bought one to make it faster for me to exit the store. Seems like a simple solution to avoid the extreme stress your staff is experiencing

The only local market in Arnold, CA. Fully stocked for the most part. We were able to purchase what…read morewe needed for our family trip. Some items were expensive but given the location, I figured it's normal. Service was good, plenty of parking in the shopping center.

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Big Trees Market
Big Trees Market - We could not resist their fresh prawns and cleared them out.

We could not resist their fresh prawns and cleared them out.

Big Trees Market - Great cheese selection.

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Great cheese selection.

Pic 'n Save - grocery - Updated May 2026

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