If you're looking to buy a piano, Classic Pianos is the place to go. Taylor helped us with buying…read moreour used Kawai piano and we're really happy with it. Delivery was quick and seamless and their trade-up policy is a great way for us to stay connected with the business in the future. They have a huge showroom and a lot of different options for what your family is looking for!

Symphony No. 2: Trading in my piano…read more I had purchased a 1930's Knabe grand from Portland Piano in 2012. It's served me well, but totally needs to be rebuilt, and I don't want to spend my cash on that. On top of that, I've downsized via divorce and it's been in storage for about a year. All this time, I'm reviewing pianos and all of my options. I'm an old-school, classically-trained pianist. In the past, I have never been impressed with digital pianos. But knowing my footprint and not wanting to annoy the neighbors, I'm thinking I need to have a silencer in place. The after-market products that you can put on an acoustic is one thing, but after having gone down from a grand piano to an upright footprint, I'm not really crazy about getting "an upright." So I look into Kawai Novus 10S and compare it with the Yamaha AvantGrand N1X. These are upright sized digital pianos with a very real feel and sound to them. Look up the technology if you're interested, it's prettt cool. I can't really figure out why the Kawai is 8k more. Both are stunning in terms of action, feel and audio quality. Both feel like their brand... Kawai is warm and yielding, Yamaha is more quick and bright. Both have great tone. Some people love one over the other, but to me, they are comparable in touch and sound quality. I don't see 8k more worth of it in the Kawai. Also. Take a look at the case on the Kawai vs Yamaha. Yamaha has a much more clean, sleek look. Kawai just looks...heavy...visually. Of course, Portland Piano is willing to take my piano as trade in and sell me the Novus. They aren't Yamaha dealers. When I am telling the salesperson I really wanted to get into a Yamaha N1X, it was a better price, they had a few choices... lower the price on the Kawai to make it worth my business, or... not. Salesperson pinged me to tell me about a hot Clavinova they got in on consignment. Obviously she doesn't know her pianos very well, if a customer is looking for something like a 10S or N1X, and they call all pushy about a Clavinova. Portland Piano did not do much of anything to retain me as a customer, so I called over to Classic Pianos. Not only did I not get the runaround, they offered me a trade-in, sight unseen, along with a swift purchase over the phone. When the salesperson said it might take a bit because they have to ship it in, imagine my happiness when they called just a few days later to schedule delivery. Delivery went well, and I love my new piano. I hope it's this easy again with my next trade-in. Thanks, Taylor and team!

This place is amazing! I brought in my daughter's flute that malfunctioned on stage during a…read moreconcert and he knew right away what was wrong. Fixed it on the spot for no charge! I also had brought in my great Uncle's old trumpet for repair and tune up for my son to start using. We got it back within days and it's beautiful! It sounds much better too. The price was great as well. I will be going back for any other needs and tune ups as recommended. Thank you!!!

Russ is terrific and really knows his craft. He has helped me out on a couple different problems…read morewith my trumpets, And is quite reasonable on his rates. One of the best around. Highly recommend.

Made appointment online 4 days in advance. I received four additional automated emails confirming…read moreher appointment. Never received her email saying she would not arrive. I hired someone to do a job that we were supposed to do that day. She didn't show. I called her twice. I texted her several times and emailed her. 2 hours later. She gets back to me and says oh I don't work on weekends and says she understands if we want to just hire somebody else? Glad she enjoyed her weekend really ruined our's and cost us our labor time. Unreliable

Linda recently tuned my piano and did an outstanding job on all fronts. She was prompt and…read morecourteous and her rates are very fair. Bonus: She devoted extra time to reviewing the history and construction of my instrument. I asked for a frank evaluation of the quality of my piano and she thoroughly explained its limitations and how they affect performance. Second bonus: If I decide that I need a better instrument she'll help source a quality used one. I could not be more satisfied with my experience. Thank you, Linda.

Very responsive and professional team. My piano sounds better than ever. Highly recommend!read more

Artisan Piano Services responded promptly to my request for services, and as a local business…read morequoted a good price and great schedule for their piano tuning. Adam was prompt, professional, and friendly. He also played a lovely rag at the end to show off the now-tuned piano!

I'd like to give my wholehearted endorsement to Lotof and the staff at Michelle's Pianos. A few…read moreweeks ago, I realized my baby grand was having significant issues and needed to be rehabilitated. I called around to several places, and Lotof was the only person who took the time to talk to me. We discussed what was happening, and he offered to pick up the piano the next week when they were in Bend delivering pianos to another place. Before they took my piano, I went to Portland to meet Lotof and check out their rehabilitation work. Lotof took the time to show me around the studio, where I played many good (and not so good) pianos. He took the time to answer my questions, and I felt confident placing my piano in their hands. After they assessed my piano, Lotof called me and was very honest about the situation. We discussed options, and he was able to work with my fiscal situation. After much deliberation (and a lot of options) I decided my best option was to trade in my baby grand on a new upright that had better action, better tone quality, and was something that would support me and my family for years to come. Lotof took the time to listen to my personal situation, and appreciate my background when making recommendations. I felt like he cared about me as a person and wanted to do what he could to support me and my family. He's a musician, and that shows in how he fits the piano to the person. Thank you Lotof and the caring technicians, movers and staff at Michelle's. I've never bought a piano before, but if you're a musician, it's a very intimate purchase. Thanks for taking the time to help me reach the right decision. Thumbs WAY up!

Why most people utilize regular household movers to move their pianos is a mystery to me? I was so…read moreimpressed with the professionalism and knowledge of our piano movers. They took great care to carefully breakdown, skillfully wrap and protect our grand piano. They efficiently loaded and secured it in the truck. What an amazing experience! Don't trust just any company to move your fragile instruments. Excellent experience all around.

I had the BEST experience with Steinway and Sons thIs past month (March '26). The sales manager,…read moreRick, knows his job, well. His experience is 40 years in the business. His humility and honesty precludes his work. It kept drawing me back to this store (versus others). If you shop there, you'll NOT be disappointed, that's all.

Thoroughly enjoyed the professional, patient, and informative sales process to find the right piano…read morefor my needs. Have been extremely happy with my purchase and am grateful for the kind help.

Bonnie is fantastic. She is personable and professional at the same time. Before I started I…read moreworried about being an adult student, older than my teacher. She quickly put that to rest and we've made great progress. I had not played in years and although I could still play reasonably well, I have probably forgotten most of the theory I ever learned. She's quick to explain and never makes you feel like you are dumb for not knowing something. Her music knowledge is extensive and she's good at explaining what she knows. Since I do not live near her we do our lessons on Skype and it's great! I would recommend Bonnie to anyone.

Bonnie is, quite simply, a superb piano teacher, and we whole-heartedly recommend her to anyone who…read moreis serious about his or her child learning to play the piano. She translates complex music theory into easy building blocks for a small child to understand. Bonnie then relates these concepts to activities and ideas easy to grasp. She balances mechanics with theory and sight-reading with improvisation. And Bonnie has an amazing amount of patience, kindness, good humor, and phenomenal skill! She can draw my daughter's little wandering mind back to the subject easily and makes learning the piano fun and interesting.

So knowledgeable about pianos & very generous with his time and expertise…read more Thank you. Dino

From the owner: Established in 1999. Full service piano tuning, repair, restoration, moving and sales.read more