Very responsive and professional team. My piano sounds better than ever. Highly recommend!read more

Artisan Piano Services responded promptly to my request for services, and as a local business…read morequoted a good price and great schedule for their piano tuning. Adam was prompt, professional, and friendly. He also played a lovely rag at the end to show off the now-tuned piano!

Oh, my goodness. What a pleasure it was to work with Little Orchestra…read more Little Orchestra was a delight, from start to finish. What I Loved: --Online scheduling. --Clearly laid out pricing. --No "up selling" of services. --No judgement about my (alas) very out of tune piano. Such a contrast against our previous (also highly rated) piano tuner. I cannot recommend Little Orchestra highly enough.

Little Orchestra did a great job tuning my recently purchased piano and answered many questions…read moreabout the instrument. Britney's very organized and provides perfect communications. I will definitely hire Little Orchestra again for tuning and regulation issues.

Joseph was recommended to us when we first bought our piano at Portland Piano Company 6 years ago…read more He's been tuning it twice yearly since then and keeps it beautifully in tune and working flawlessly. We can't recommend him highly enough!

I emailed Joseph in late April asking for a tuning appt. It took a week to get a response back, but…read moreduring an email exchange I was offered and accepted an appt, but never got confirmation. In my email I gave my phone number too but didn't hear anything. I left a voicemail for an appt confirmation later that week and never got a response. I called again when no one showed for the appt he had offered me. He apologized but had booked someone else. Disappointed with lack of communication as I've been waiting, and it affects my piano students as well. I will hire someone else with better communication and response time.

Jaid is exceptional. He is super responsive, respectful, prompt, and very thorough. We have an…read moreupright that he did a great job cleaning (we have a cat), gave us some recommendations on humidity levels, and made our piano sound wonderful. He's visited us twice now and we intend to keep hiring him to take care of our piano!

Verdi felt that instruments tuned to A = 432Hz were best for his singers. It also seems to provide…read moremore intricate and beautiful Cymatic patterns and alleged to help healing. So I found a great piano tuner (Jaid Smith) that agreed to tune my piano to this frequency. He was very intrigued and did not give me a hundred reasons why this was impractical. Well I love the sound and the 1960's Baldwin grand piano didn't mind it at all. Jaid was very thorough in cleaning out the piano and readjusting the registers. This may be the only 432 hz piano in Portland but there may be other musicians out there that have researched the benefits of this tuning. I highly recommend Jaid for this or just standard tuning.

I was looking for a secondhand baby grand piano on a limited budget and needed expert advice before…read moremaking a purchase. I reached out for a consultation, and I couldn't have asked for a better experience. Laura, the piano technician, is a true perfectionist. She examined every detail of the piano, pointed out a small crack near the lowest key, explained the potential impact, and advised me on a fair price. Her insights were invaluable. I appreciated how she was understanding and patient. She emphasized that I, as the owner, should love the sound of the piano. Also, as it was quite a big purchase for me, I couldn't make a decision. She patiently advised me that either way was fine. This interaction with her made me love my piano more after I purchased. After I bought it (negotiating the price based on her recommendation), I had her tune it about a month after the move to allow the piano to settle. The piano hadn't been tuned in over five years, so many keys were flat, and some were even sticking. She meticulously went through each key, ensuring everything was perfectly adjusted. I've had pianos tuned before, but this was by far the most thorough tuning I've ever seen. She is timely, professional, kind, and deeply knowledgeable. I'm incredibly grateful for her work and would highly recommend her to anyone looking for piano consultation or tuning!

Our piano was recently moved and the movers dropped it. Laura came over promptly and went through…read moreit thoroughly to make sure there wasn't any permanent damage. Prompt, professional, friendly and reasonably priced.

This guy is amazing! I watched the whole process and he took exceptional care with our treasured…read morepiano and also the tuning aspects. He has a wealth of history in tuning. We will be repeat customers for sure!

From the owner: We started in Oklahoma in 1972 and taught at the Fries Piano Hospital in Vancouver starting 2008…read more The hospital closed in 2017, I continue to tune pianos in the metro area.

I moved my 45 year old Kawaii to Oregon and it had not been tuned since the move. Rich not only…read morebrought my childhood piano back to life, but I feel make it even better. We recently had family concert and my mother said, "wow, our old Kawaii sounds amazing... your tuner must be really good." Enough said, Rich is endorsed by me and my mother.

My first thoughts about this establishment was wrong and I was wrong to post an emotional review of…read morethis business. My most humble apologies

Whatever your piano needs, Brian cares for it with excellence. He has tuned my Steinway for many…read moreyears. A true craftsman, he also provides expert voicing, regulation, whatever. Very honest and you can count on Brian.

Brian is the absolute BEST! He's a wonderful person as well--an absolute delight to have in your…read morehome or business!

Made appointment online 4 days in advance. I received four additional automated emails confirming…read moreher appointment. Never received her email saying she would not arrive. I hired someone to do a job that we were supposed to do that day. She didn't show. I called her twice. I texted her several times and emailed her. 2 hours later. She gets back to me and says oh I don't work on weekends and says she understands if we want to just hire somebody else? Glad she enjoyed her weekend really ruined our's and cost us our labor time. Unreliable

Linda recently tuned my piano and did an outstanding job on all fronts. She was prompt and…read morecourteous and her rates are very fair. Bonus: She devoted extra time to reviewing the history and construction of my instrument. I asked for a frank evaluation of the quality of my piano and she thoroughly explained its limitations and how they affect performance. Second bonus: If I decide that I need a better instrument she'll help source a quality used one. I could not be more satisfied with my experience. Thank you, Linda.

The best! I brought my old violin in. Hadn't played for decades. The owner told me what needed to…read morebe fixed and why, and also what I didn't need to do. He did a great job, over and above, to set me up for my exciting new journey. The price was reasonable, and I got my fiddle and bow back in a week or so and it sounds great.

I kick myself a bit for not taking my grandfather's violin to Kim Manselle when I acquired it. I…read moretook it to a rather renowned luthier in Portland who sadly did nothing with it for 3, yes 3, years. When I showed it to Kim, he said it would take a month or two to bring it back to playable condition. He did just that for 1/3 of what I would have paid the renowned luthier. Thank you Kim!