Very responsive and professional team. My piano sounds better than ever. Highly recommend!read more

Artisan Piano Services responded promptly to my request for services, and as a local business…read morequoted a good price and great schedule for their piano tuning. Adam was prompt, professional, and friendly. He also played a lovely rag at the end to show off the now-tuned piano!

Oh, my goodness. What a pleasure it was to work with Little Orchestra…read more Little Orchestra was a delight, from start to finish. What I Loved: --Online scheduling. --Clearly laid out pricing. --No "up selling" of services. --No judgement about my (alas) very out of tune piano. Such a contrast against our previous (also highly rated) piano tuner. I cannot recommend Little Orchestra highly enough.

Little Orchestra did a great job tuning my recently purchased piano and answered many questions…read moreabout the instrument. Britney's very organized and provides perfect communications. I will definitely hire Little Orchestra again for tuning and regulation issues.

Jaid is exceptional. He is super responsive, respectful, prompt, and very thorough. We have an…read moreupright that he did a great job cleaning (we have a cat), gave us some recommendations on humidity levels, and made our piano sound wonderful. He's visited us twice now and we intend to keep hiring him to take care of our piano!

Verdi felt that instruments tuned to A = 432Hz were best for his singers. It also seems to provide…read moremore intricate and beautiful Cymatic patterns and alleged to help healing. So I found a great piano tuner (Jaid Smith) that agreed to tune my piano to this frequency. He was very intrigued and did not give me a hundred reasons why this was impractical. Well I love the sound and the 1960's Baldwin grand piano didn't mind it at all. Jaid was very thorough in cleaning out the piano and readjusting the registers. This may be the only 432 hz piano in Portland but there may be other musicians out there that have researched the benefits of this tuning. I highly recommend Jaid for this or just standard tuning.

Seth made my old Kohler and Campbell upright sing! It was way overdue for a tune, and I didn't…read morehave high hopes for it, but Seth did a great job and clearly really knows his stuff. Seth is very friendly, responsive, professional, and provides great value for such good service. Highly recommend!

Seth Olson is by far the Best piano tuner I have ever had. He truly cared for what he does and it…read moreshows in his work. I've had my piano for 50 years and his work and tuning of it has been exemplary. Thank you for your great service Seth. Rest assured you will be the only one servicing my piano from now on. God bless!

If you're looking to buy a piano, Classic Pianos is the place to go. Taylor helped us with buying…read moreour used Kawai piano and we're really happy with it. Delivery was quick and seamless and their trade-up policy is a great way for us to stay connected with the business in the future. They have a huge showroom and a lot of different options for what your family is looking for!

Symphony No. 2: Trading in my piano…read more I had purchased a 1930's Knabe grand from Portland Piano in 2012. It's served me well, but totally needs to be rebuilt, and I don't want to spend my cash on that. On top of that, I've downsized via divorce and it's been in storage for about a year. All this time, I'm reviewing pianos and all of my options. I'm an old-school, classically-trained pianist. In the past, I have never been impressed with digital pianos. But knowing my footprint and not wanting to annoy the neighbors, I'm thinking I need to have a silencer in place. The after-market products that you can put on an acoustic is one thing, but after having gone down from a grand piano to an upright footprint, I'm not really crazy about getting "an upright." So I look into Kawai Novus 10S and compare it with the Yamaha AvantGrand N1X. These are upright sized digital pianos with a very real feel and sound to them. Look up the technology if you're interested, it's prettt cool. I can't really figure out why the Kawai is 8k more. Both are stunning in terms of action, feel and audio quality. Both feel like their brand... Kawai is warm and yielding, Yamaha is more quick and bright. Both have great tone. Some people love one over the other, but to me, they are comparable in touch and sound quality. I don't see 8k more worth of it in the Kawai. Also. Take a look at the case on the Kawai vs Yamaha. Yamaha has a much more clean, sleek look. Kawai just looks...heavy...visually. Of course, Portland Piano is willing to take my piano as trade in and sell me the Novus. They aren't Yamaha dealers. When I am telling the salesperson I really wanted to get into a Yamaha N1X, it was a better price, they had a few choices... lower the price on the Kawai to make it worth my business, or... not. Salesperson pinged me to tell me about a hot Clavinova they got in on consignment. Obviously she doesn't know her pianos very well, if a customer is looking for something like a 10S or N1X, and they call all pushy about a Clavinova. Portland Piano did not do much of anything to retain me as a customer, so I called over to Classic Pianos. Not only did I not get the runaround, they offered me a trade-in, sight unseen, along with a swift purchase over the phone. When the salesperson said it might take a bit because they have to ship it in, imagine my happiness when they called just a few days later to schedule delivery. Delivery went well, and I love my new piano. I hope it's this easy again with my next trade-in. Thanks, Taylor and team!

We moved a piano here from CA and with all the bumps along the way, our piano became completely out…read moreof tune. John came out and spent an hour tuning it, getting it back to even better shape than before. He was quick, efficient, clean, and affordable. I've recommended him to several people in the neighborhood.

I am a professional musician and stringed instrument maker/player. It's important to me that my two…read moregrand pianos stay in impeccable tune. Over the years I have worked with several tuners, but none of them is as conscientious as John. I have had tuners tune my piano in an hour. The last time John was here, he spent 2 1/2 hours--and not because he's slow. He's just incredibly meticulous and a perfectionist. Although I have never needed more extensive work done, I understand from those who have had John do major work on their pianos, that they are extremely happy with their rebuilds. That doesn't surprise me at all. I wouldn't have anyone else work on my pianos.

Joseph was recommended to us when we first bought our piano at Portland Piano Company 6 years ago…read more He's been tuning it twice yearly since then and keeps it beautifully in tune and working flawlessly. We can't recommend him highly enough!

I emailed Joseph in late April asking for a tuning appt. It took a week to get a response back, but…read moreduring an email exchange I was offered and accepted an appt, but never got confirmation. In my email I gave my phone number too but didn't hear anything. I left a voicemail for an appt confirmation later that week and never got a response. I called again when no one showed for the appt he had offered me. He apologized but had booked someone else. Disappointed with lack of communication as I've been waiting, and it affects my piano students as well. I will hire someone else with better communication and response time.

We had James come and tune our piano, it has been abused by the 13 children in our family and…read morehasn't been tuned for several years and has gone through a move. He was very polite, professional, and proficient. The piano sounds better then it has in a while and would highly recommend him to anyone looking for a tune or piano lessons. His pricing is very reasonable.

Dillon was great from start to finish. He was very responsive to my inquiry and scheduled a meeting…read morein a very reasonable time frame. When he arrived, he introduced himself in a professional manner and got right to business. He was both efficient and thorough in his work. Our older upright piano sounded really great--like new--when he left. Our kids and their piano teacher all commented on how great it sounded after service. The price was competitive and acceptable given that we won't need a tuning again for quite some time. Thanks, Dillon!

Dillon is very knowledgeable and respectful and goes the extra mile to give great service and…read moreexplain some of the qualities of your piano to you. He has a love of what he does. I will definitely use him again for my personal piano and use him for our church pianos also.

Pro quality work from a pleasant, careful, and highly experienced piano technician. Don't hesitate…read moreto entrust your piano to her care.

Ingrid arrive as agreed…read more She demonstrated extensive knowledge of pianos and did a complete restoration and tuning of my piano. She was very enjoyable to talk to and answered all my questions in great detail. The cost of the service was very reasonable for the quality and extent of the repair work. WE won't use anyone else to work on our piano. I have already scheduled my next tuning.