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    PB Watch Repair

    4.6 (11 reviews)
    Open • 10:00 am - 6:00 pm

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    9 months ago

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    2 years ago

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    Paul B.

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    7 years ago

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    7 years ago

    Great job and awesome customer service. Had my watch repair and battery fixes within 1 day and I had 5 different watches.

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    6 years ago

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    Review Highlights - PB Watch Repair

    “In the past, I had gone to PB Watch Repair inside of the Fred Meyer on 148th and Division a few times.”

    Mentioned in 4 reviews

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    My Jewelers - 1930s Art Deco Buren, manual wind.

    My Jewelers

    (40 reviews)

    $

    It seems they are much more experienced with jewelry repair than watch repair. I think it's a safe…read moreoption for simple quartz battery replacement or external watch cleaning and polishing I had some more involved watchmaker work done and was the results were so so. The lack of communication was a bigger concern than the quality of work performed. Don't be in a hurry. I like their pricing, honesty, and they are really nice people.

    Extremely frustrating experience. I would not trust My Jeweler with my jewelry again…read more I brought in several pieces for relatively straightforward repairs--a bracelet spring, a broken prong on a ring, and a separate older ring that needed a new head soldered on so a new stone could be set. I was originally told a couple of weeks. Two months later, the work still wasn't completed. Even worse, he made a major mistake with the ring that only needed a broken prong repaired. He CUT OFF THE PRONGS because he claimed he "thought" that was the ring I wanted the new stone set in. I never told him that. In fact, when I originally showed him the ring, we specifically discussed the broken prong, and he even checked the existing diamond and showed me that it was not loose. There was absolutely no reason for me to ask him to remove the setting or replace that diamond. Rather than simply acknowledging that he had misunderstood or made a mistake, he repeatedly tried to tell me that this was what I had asked him to do. It was not. Another bizarre excuse involved his carbon-copy paperwork. He repeatedly claimed that I had taken his carbon copy. I NEVER took his carbon copy--not when I dropped off my jewelry and not when I finally picked everything up to take elsewhere. In fact, every time we discussed the paperwork, he had a carbon copy there to show me. Yet somehow this became another thing he tried to blame on me. That was really the theme of my entire experience: excuses and shifting responsibility. I was repeatedly told, "a few more days," followed by explanations about being too busy and having too many interruptions. I went into the shop approximately eight times trying to get my jewelry completed or simply get it back. The shop was almost always empty, and on several occasions when another customer was there, they were also complaining. The one repair that was supposedly completed--the bracelet--broke again immediately and had to be brought back. What was especially frustrating was the enormous amount of time wasted. He would stand and talk at length while repeatedly explaining that he didn't have time to complete the work because he was constantly being interrupted. At one point I spent over an hour there. After two months of delays, broken promises, a failed repair, a ring altered in a way I never authorized, and repeatedly being blamed for things I did not do, I finally gave up and took my jewelry back. Bad business practices from beginning to end. If you value your jewelry and your time, I strongly recommend going somewhere else.

    PB Watch Repair - watch_repair - Updated September 2026

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