Symphony No. 2: Trading in my piano. I had purchased a 1930's Knabe grand from Portland Piano in 2012. It's served me well, but totally needs to be rebuilt, and I don't want to spend my cash on that. On top of that, I've downsized via divorce and it's been in storage for about a year. All this time, I'm reviewing pianos and all of my options. I'm an old-school, classically-trained pianist. In the past, I have never been impressed with digital pianos. But knowing my footprint and not wanting to annoy the neighbors, I'm thinking I need to have a silencer in place. The after-market products that you can put on an acoustic is one thing, but after having gone down from a grand piano to an upright footprint, I'm not really crazy about getting "an upright." So I look into Kawai Novus 10S and compare it with the Yamaha AvantGrand N1X. These are upright sized digital pianos with a very real feel and sound to them. Look up the technology if you're interested, it's prettt cool. I can't really figure out why the Kawai is 8k more. Both are stunning in terms of action, feel and audio quality. Both feel like their brand... Kawai is warm and yielding, Yamaha is more quick and bright. Both have great tone. Some people love one over the other, but to me, they are comparable in touch and sound quality. I don't see 8k more worth of it in the Kawai. Also. Take a look at the case on the Kawai vs Yamaha. Yamaha has a much more clean, sleek look. Kawai just looks...heavy...visually. Of course, Portland Piano is willing to take my piano as trade in and sell me the Novus. They aren't Yamaha dealers. When I am telling the salesperson I really wanted to get into a Yamaha N1X, it was a better price, they had a few choices... lower the price on the Kawai to make it worth my business, or... not. Salesperson pinged me to tell me about a hot Clavinova they got in on consignment. Obviously she doesn't know her pianos very well, if a customer is looking for something like a 10S or N1X, and they call all pushy about a Clavinova. Portland Piano did not do much of anything to retain me as a customer, so I called over to Classic Pianos. Not only did I not get the runaround, they offered me a trade-in, sight unseen, along with a swift purchase over the phone. When the salesperson said it might take a bit because they have to ship it in, imagine my happiness when they called just a few days later to schedule delivery. Delivery went well, and I love my new piano. I hope it's this easy again with my next trade-in. Thanks, Taylor and team! read more

If you're looking to buy a piano, Classic Pianos is the place to go. Taylor helped us with buying our used Kawai piano and we're really happy with it. Delivery was quick and seamless and their trade-up policy is a great way for us to stay connected with the business in the future. They have a huge showroom and a lot of different options for what your family is looking for! read more

We were in the market for a new or used Baby/Parlor Grand Piano for my daughter's home. We made a stop at "Classic Pianos" in Portland. We were pleasantly helped by Taylor Unis. Taylor asked ...what we were looking for? .... shared maybe a used grand piano sized at 5'3" to 5'8". He then showed us some models he had. He shared a little about the pianos and allowed us to play them. He was very helpful, not pushy, and gave us time to play and dialogue about the piano condition, sound, and playability. We spent a good two hours trying different brands of Baby Grand Pianos. We enjoyed the sounds of the Yamaha, Kawai and Estonia pianos. We ended up purchasing a 1986 Yamaha G2. The piano comes with a matching bench, free delivery, a five year warranty and a trade up promise should my daughter want to get that Steinway down the road. We felt that the service we received from Taylor Unis was exceptional. He took the time to explain the differences between brands and models, pointed out things on the individual pianos. We also met Fred Riley who shared that Classic Pianos is also the official Yamaha representative for Hawaii. If you are in the market for a piano, and in Portland Oregon, I highly recommend Classic Pianos. Or give Taylor Unis a call.....I know he can help. read more

Classic Pianos - Yamaha G2 from Classic Pianos Portland Oregon - Musical Instruments & Teachers Near Me - Portland, Oregon

Come for the gorgeous showroom full of world-class pianos, stay for the friendly, knowledgeable service. Fred patiently had me play many pianos, worked with me to keep me within my budget, and gave me a good deal on my trade- in. I never once felt pressured. I would not hesitate to recommend them. read more

Fred Riley is wonderful to work with. We've bought two pianos from Classic Pianos (Fred)

Taylor at Classic pianos helped me select, buy, and load a digital piano in my truck in the pouring rain. The entire process was great. I felt safe going inside, even with Covid as viewings were by appointment only and everyone had masks on and was keeping a distance whenever possible. I'm super excited to have a new digital piano I can play and practice on even at midnight because I can plug headphones in! I'll be calling soon to set up an appointment to have my acoustic tuned. Thank you Taylor for all your help! read more

I am not a pianist, but I have attended several Jazz concerts at this venue--pre-Covid of course. It was a great, intimate setting with good acoustics. Additionally, I got to hear some of their pianos played by some extremely talented and well-known pianists. The employees were always very pleasant at these concerts, and I imagine that they'd be plenty helpful if you were shopping for a piano. I guess during this time, having a piano at home would be a real blessing for those who can make it sing. Anyway, I appreciated their consistent hospitality. read more

This place is freakin amazing! So many awesome pianos and piano related things- just a joy to be in there. The used piano I ended up going with had pretty scuffed up upholstery on the bench, so Taylor offered to reupholster it for free if I brought in the fabric. It was a fun creative project to find the right fabric and Taylor reupholstered the bench within a couple of hours after I dropped the fabric off. The delivery people were nice and did a great job. Just all around fantastic and I'm soooo psyched to have a piano again! read more

Classic Pianos - Piano with hand selected upholstery on the bench - Musical Instruments & Teachers Near Me - Portland, Oregon

I purchased a piano for my son to play and worked with Fred. He was very considerate of our budget and taking my sons preferences into consideration. We had multiple choices and could take as much time as needed to evaluate our options. I did not feel pressured to go a certain direction which was great. Overall a good experience. read more

Fred Riley helped us trade our piano for a beautiful used Baldwin, covering moving costs, and tuning and even after we were sold he made our day, entertaining us and treat us like friends. Thank you, Fred! read more

Ask for Fred, He's the best! Very knowledgeable and helped us find a rare piano by not giving up! Not only is he a highly skilled piano hunter, he's also a piano tuner, so your piano will be in good hands for years to come! read more

I bought a used piano last month from Classic Pianos, and am still thrilled with my new-to-me piano. Fred Riley was the salesman who assisted me with my purchase. He is very knowledgeable, enthusiastic and helped me make my decision from hundreds of possible choices. I chose a Yamaha upright U series, a dream come true! A week later Fred tuned my new piano. read more

Classic Pianos - Love at first sight/sound! Amazing tone! - Musical Instruments & Teachers Near Me - Portland, Oregon

I really liked Classic Pianos. The place is so much bigger than you'd expect - filled with several, wonderful pianos. Fred Riley helped us out. He was a genuine character (which, for me, is a must with salesfolk) who knew his way around a piano. He's also a fellow musician with a passion for music. I really loved the time spent with Fred describing the attributes and characteristics of each piano. I also appreciate that he asked our budget and listed and made recommendations that aligned with it. We are very happy with our purchase! The only reason I didn't give 5 stars is I would have liked to be encouraged to play all the pianos and given time to do so. This may have been more of my expectation, having been referred by a friend. Regardless, small criticism of a great place. read more

My family and I have been working with Classic Pianos for 8 years, and have continued to be incredibly impressed by the service (from sales to delivery to tuning and beyond) and, of course, the high quality of pianos. Overall, the value is excellent! We have lived in several countries and bought pianos in different places, and Classic Pianos is by far our favorite dealer in the world. I would recommend Classic to anyone anywhere with full confidence that they will provide the best piano for that budget with the best service.The trade-in policy and warranty protection are also heavenly! And, one of the best parts about Classic Pianos is getting to work with Fred Riley and Taylor Unis. Not only are they experts in their knowledge of pianos, but they are experts in people. They will work with you until you find the piano that fits your family and budget. It is rare to find their combination of knowledge, kindness and organization. Whether you are purchasing locally or calling from Texas, you can trust Fred and Taylor to help you find the perfect piano for your needs. Highly recommend! read more

This is now the third piano I've bought from Classic Pianos over the past 7 years and every experience I've had has been absolutely outstanding. Their trade-in program has given me the opportunity to trade up to a Steinway grand piano which I have always dreamed of but never thought I'd actually be able to own. My last time in, I worked with Fred Riley who is one of the main buyers and is both passionate and extremely knowledgable about all of the various models and brands and is just an all around awesome human being (and he also does tunings!). Thanks again to everyone at Classic Pianos for the incredible experience and the amazing Steinway! read more

Our experience with Classic Pianos was fantastic. They wanted to be sure we got exactly what we wanted and were never pushy. This is clearly a family-owned business that values customer satisfaction - no slick salesmen, just piano lovers who take pride in helping you find what you're looking for. Taylor helped us find our perfect piano at an affordable price, the in-house deliverymen were experienced and knowledgeable, and Fred came out to tune our piano to perfection. You won't find nicer people to buy a piano from, and their selection and prices are excellent. read more

We bought our piano at Classic Piano's PSU sale, and couldn't have had a better experience. We felt completely at ease and able to walk around, trying out different pianos without feeling pressured at all. The salesman helped us make our choice, sat down and played each piano we were considering so we could hear how they sounded (much better than they sounded when I tried to play anything!). He helped us settle on a Yamaha upright, which, a few years later still sounds wonderful and is very, very well-loved. As other reviews have mentioned, Classic Pianos has some really fancy pianos in the showroom--lots of gleaming Steinways---but none of the snobbishness you sometimes find at piano stores. The staff was great throughout the whole buying process, even arranging to have our piano stored for the few months we were between houses. I love that there's a trade-up policy, so that if I ever want to upgrade, I can trade in my piano for store credit towards a new one, although I have a feeling my piano is going to be with me for a long time. read more

I recently moved to the Portland area and my piano lost a bolt along the way. My piano tuners suggested I reach out to Classic Pianos. Dave found a bolt, sent pictures, and sent it along for free. So grateful for his time and help. It's the small things that make all the difference. Highly recommend. read more

This for purchasing experience Very great experience from Tyler who helped us select the piano and explained all terms and conditions , very positive experience During paperwork, Alex went far and beyond explaining all details and answered our questions and accommodate our situation Overall, no pressure from sales and transparent process at to the moment.I will recommend this place read more

We had a great experience at Classic Pianos. Fred and Junko were very helpful and patient answering all our questions. Fred was very knowledgable in assisting us in choosing the perfect piano. read more

Fred Riley at Classic Pianos has a keen appreciation and significant depth of knowledge about pianos of all types. Fred advised me about the history, condition, and subsequent value of my Steinway in our current market. Fred understands his customers who are most interested in specific types of pianos, therefore, his advice is frank, honest, and in line with market trends. Fred and his team at Classic Pianos set the bar for professionalism in the market. They made the selling, moving, and delivery of my piano extremely easy. Thank you Fred Riley and Classic Pianos! You definitely earned the highest yelp recommendation for a business and it's team! read more

We live in Eugene and purchased a upright Yamaha piano from Classic Pianos Portland for our young daughters to learn piano two years ago. It was a smooth process from the purchase all the way to the delivery. The piano looks and sounds great. We've been used it for two years and have no problem with it. We would recommend Classic Pianos Portland to anyone without reservation. read more

Classic Pianos offer variety of piano from electronic piano to grand piano to meet all customers need. We purchased the upright Yamaha silent piano we can choose to have headset on without disturb anyone anyone at home, which work very well for us. Classic piano also offer lifetime trade in program which give us flexibility to upgrade the piano in the future. Thank you classic piano. read more

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I was moving and wanted to use my current piano for a trade in but didn't know what I'd want until I found and moved into my new space. They picked up my piano and held the credit for 2 months until I was ready to get another piano. Their selection features a range of prices and styles and their customer service excellent. I highly recommend them! read more

Classic Pianos - Old faithful - Musical Instruments & Teachers Near Me - Portland, Oregon

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We're very happy with the service we received from Fred Riley. We bought a piano from him and got outstanding service and are very happy with our piano. He even came and tuned it for us once it got delivered. read more

I'm writing on behalf of my mom, Heyden H., who is a bit of a technophobe! To wit: "I purchased a refurbished Steinway & Sons piano from this company in August of 2016. They were very friendly, knowledgable and accommodating and listened to what I said about my space restrictions (I had just moved into a small but beautiful cottage in SE PDX) and helped me find the perfect piano. I *LOVE* IT and it completes my home! Thank you, Taylor and Alex. You two were so helpful. If I could buy pianos from you all the time, I would! But I'll have to settle for telling everyone else to do so, instead. :) " read more

It was time to finally get a piano...a purchase I had put off for over 10 years. I looked around at some free pianos on Craigslist and such, but got drawn to Classic Pianos based on their advertisements and their bargain basement specials. I'm not a serious piano player, but I know what a quality instrument sounds and feels like. I tried out a few of the bargain basement pianos, and they were fine, but nothing I really loved. We then went upstairs and I tried a few of the lower cost instruments that were not bargain basement, and they were fine, too, but I wasn't sold. I then went back to the basement and found a Yamaha that was out on demo and had been returned that I really liked. Classic went out of their way to help me get to the price point I wanted and really made me feel as though I was making a good investment. The piano was delivered today and it's everything I had hoped it would be. They're a great business. Highly recommended. read more

Classic piano, sales, technician, service all have me a great experience. I bought a used Steinway Grand Piano. They were very patient with me as I returned several times to play it to make sure it was what I wanted. It is a big investment. But I am totally happy with ithe Piano, delivery went smoothly, I felt that I got a good pand the people were wonderful to work with! read more

I was in the market for a high end piano and while I ended up purchasing a different piano from another company I have to say my experience with Fred Riley at Classic Pianos was excellent. He really went to bat for me getting a more than reasonable price on a Bosendorfer I'd expressed interest in. It finally came down to the actual tone of the pianos in question - and having spent the last 40 years playing Yamahas and Shigeru Kawais - I was looking for a brighter tone than the Bosendorfer offered. Thanks again Fred - it was a pleasure working with you! read more

I used to work in the lovely sheet music department of a somewhat evil piano store (not in Portland), so I have to admit that when it came time to buy a piano, I was nervous. I knew that piano stores can be a lot like car lots, where sleazy salesmen try to talk you into far more piano than you can afford. But I am pleased to report that Classic Piano is not like that. The staff were knowledgeable, kind, and clearly in love with their pianos. Our salesman showed us options in all price ranges, and did not talk disparagingly about the cheaper options. Then he kindly left us alone, while we wandered the place, trying out various pianos. After two hours, I found "the one". The price was exactly what I expected. Also, if I remember right, delivery was free, and the delivery guys were absolutely excellent. A free tuning was included as well. One other giant selling feature is that Classic Pianos has a trade-in policy. Should I wish to upgrade, I can sell my piano back to them at full price (as long as the piano is in great shape) and apply the money to another piano. I won't be doing this, but it is a wonderful option. So, if you're in the market for a piano, you might want to start here. read more

There is no doubt Classic Pianos has the biggest selection of pianos in Portland. The bargain basement deals allow for those on a small budget to find something too. I found their sale team to be pushy and unprofessional and I chose not to buy my piano from them. Everyone has bad days and maybe that is what happen the day I visited. I visited four piano companies in Portland that day and can confirm Classic has the most pianos in one location; however they have the same prices as their competitors. Shop around and visit more than one store when purchasing such a special item as a piano. read more

I purchased my piano (actually the last two) from Classic pianos. They are the best people to deal with. And they let you trade up, which is what I have done. They have tuned my piano a few times. Just had a tuning done this morning as the piano was moved from one room to another which required dismantling it to some degree. The piano movers did not reassemble it correctly so the dampers weren't working. John was able to put in all back together correctly and then tune it. He did a wonderful job and is quite pleasant also. A couple of years ago, I had someone else tune it (thought I might be able to save a couple of bucks). Wrong, they did a terrible job. Lesson learned, I will only have Classic pianos and Artisan piano services work on my pianos. read more

Fist time buying a piano from classic pianos Fred Riley was very helpful had the best buying experience. The service was great the warranty is great . If you need a piano go to classic pianos. read more

First off, me and my family have been long time customers of Classic Pianos for the last 20 years. I myself have played for over 15 years and have purchased many pianos from Classic Piano's. Classic Piano's is known for their large selection of used and new pianos which range from uprights to exotic grand pianos. I can't say enough praise for the staff members that work here. In particular, recently I had the pleasure of shopping with Fred Riley. Fred is one of the most enthusiastic, knowledgeable, detail oriented, and caring individuals I have experienced shopping at Classic Pianos. Recently I had been on a mission to find myself an upright piano to put into my new home I had just moved into. I did not have a prior appointment but upon calling Classic Pianos I managed to be fit into the schedule courtesy of Fred Riley. I had explained to him my price range, features, size, and brand that I was looking for in my piano and Fred was mindful to stay within those parameters. From there, Fred proceeded to give me options matching my specifications ranging from the discount basement all the way up to the 'luxury' options. I was then left alone with many options available to me which was very appreciated because I find it difficult to properly access the quality of the piano being watched over. In addition, Fred made sure to regularly check in as well. Although Fred had matched my specifications, the options presented to me didn't quite hit the mark; however, Fred was adamant in finding me a piano that I would fall in love with. He then guided me to a new used piano that had just come into the shop. He stressed to not worry on the price if that was an issue, due to the fact this piano was out of my initial price range I had given, but instead to play the piano to assess the quality to see if it matched what I was looking for. From there I was left alone with the piano and regularly checked on like usual. Immediately from the moment I played the piano I knew that this was exactly what I was looking for. Although the piano was out of my price range, Fred worked his magic and was able to make it fit where the price was only a touch over budget, which I was astonished by given the model I had been playing on. (The price given was quite unheard of). From there, the process was seamless. I was then given options on financing, trading in my old piano for equal exchange that I had previously purchased it for to act as credit towards this new piano, paying the piano in full, or just putting a deposit of my choice dollar amount to complete my purchase. I chose to put down a percentage of my own choosing. One particular concern I did have was I had not fully been moved into my new house when I purchased my piano, and was still debating on whether I wanted to pay the balance in full or to finance. I was concerned if I had to make the decision right then and there, but Fred made sure to stress that there was no rush and to contact Classic Pianos whenever I was ready to decide. I was then given a business card by Fred as well as a personal contact number should I have any pressing matters or concerns regarding the proceedings. It has been three months since my purchase of my 130 Schimmel and I couldn't be happier. The piano has since been paid in full, fully tuned to perfection by Fred Riley himself (free of charge). This is just one story of my experiences at Classic Pianos, but it sure will not be the last. If you are looking for a personal shopping experience where you are not bombarded in a car salesman like fashion and pressured into purchasing a piano, then this is the spot for you. Classic Piano's is equipped with the most committed staff that work tirelessly to meet your piano needs and truly do care about your happiness of your purchase even after you have paid for your piano in full. They offer full services from purchasing the piano, to delivery, to tuning. I highly encourage anyone who is looking for their first piano ,to even their final end all concert piano, to shop with Classic Pianos and ASK FOR FRED RILEY. You will not be disappointed. read more

I've never seen such a vast array of pianos that can meet anyone's budget. There are pianos prices from $1,000 to $250,000. It seemed like piano heaven bu the number of pianos from all over the world. The sales staff is outstanding. They meet with you to identify your specific needs and budget limitation then identify a number of options that will meet the client's specification. They can offer the best deals in town. I strongly recommend anyone who's looking to buy a piano at least stop by. The store is family owned and the family members are actively involved in the operations of the company. My sales associate is Margaret Woods. She is very knowledgeable of musical equipment and can obtain the most cost effective product for you. read more

Over the past 10 years, I have contacted Classic Pianos many times to have them remove my name from the mailing list of their annual piano sale that supposedly benefits Lewis and Clark College. To date, I have not been successful. I am not sure how to make this happen. I am utterly frustrated. I just spoke with one of the owners, who provided me the contact information for the person they bought the mailing list from, for me to call to try to have my name removed from his list. For anyone else with the same problem, here is the contact information for the direct marketer: His name is Rick Ryan and he works for Accent Media: M: 615-405-8871 W: 615-313-4125, extension 215 rick@accent1.com read more

What can I say?? I could not be happier with my experience with Classic Pianos. My wife and I went to Classic Pianos after the piano we got for free online needed thousands of dollars of work. My wife and I had the pleasure of working with Taylor. Taylor played many pianos for us and answered every question my wife had. He was so patient and worked well with us. A few days after our visit and convincing my wife we couldn't buy a piano, I called Taylor and ordered her the piano as a surprise for her birthday a month later. This is where Taylor shinned and went way above and beyond for us. When the delivery company wouldn't work with my schedule to deliver the piano in a time frame that worked for me to surprise my wife with it, Taylor enlisted some guys from the shop and they delivered my piano at exactly the time I needed to get the piano set up for my wife's birthday. We will be forever grateful and life long customers of Classic Pianos because of Taylor. If you want a genuine piano, not something you get off craigslist or OfferUp, the best choice will always be Classic Pianos. read more

Classic Pianos - Musical Instruments & Teachers Near Me - Portland, Oregon

5 Stars (wish I could give higher)! Fred Riley helped me a lot to settle on a Yamaha C3X. We didn't meet in person due to the COVID so we discussed all details over the phone. Fred is super knowledgeable and responsive (his voice is a bit shy though LOL). He thinks for the customer and helped them to make the best decision. I was unsure then of getting a regular model or the one with silent system. Fred quickly got the quote for both and discussed the pros and cons from different perspective. It was not easy to throw several 10k on a piano but Fred made the process smooth and I feel comfortable that my purchase has made the best value. The piano arrived two days ago. My wife and me tried out immediately and we are very happy. Thanks Fred! read more

The classic piano is the only dealer for Yamaha in portland area, I bought a baby grand 5'3 for my little daughter, she loves it! Tyler gave me a special price, and I recommend him for his excellent service. read more

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Bought a clavinova from Classic Pianos two years ago. It still sounds great and our daughter is getting a lot of use out of it. It's a nice addition to our living room. I love the option of using headphones, in our small house it allows others to use the room (or sleep) while I play! read more