Dan is a piano tuner whose hallmarks are precision and professionalism. Always personable and take…read morepride in his work. Always high value in each tuning!

Dan really knows his stuff! My old piano hadn't been tuned in many years and sounded dreadful. Not…read morein a hurry, he took the time to fix one key, make a few adjustments and a good tuning, it now sounds great! Dan took the time to explain many parts of the piano and the tuning procedure of which I was not aware which was very informative. He even took the time for a quick tuneup on two of my guitars. A really nice guy, quick availability and more than fair price, I would definitely recommend Dan.

Jay managed to bring my piano (untuned for 15 years) back to life. Happy with the results and…read morepromise to keep it tuned more regularly in the future!

I inherited a decent, mid-level Kranich and Bach piano and wondered what to do with the instrument…read more Jay listened, gave generously of his time and graciously helped me make a decision in the piano's best interest. He didn't have to take this time ( for once I was concise, so it wasn't a Long call ) but it is So nice to encounter someone who is proficient, professional, considerate and respectful that I felt a strong, positive review was the Least I could offer. Thank You, Jay. If we replace the K&B down the road, we will look forward to working with You. Kind Regards, David

Excellent prompt service with outstanding communication. Highly recommended with clear value.read more

Kentaro worked on our piano that had not been serviced in some time. Scheduling was easy. When…read moreadditional issues were found beyond what we expected, he was clear about what he would do and what it would cost, and he stayed late to complete the work.

Absolutely great. Professional. Fast. Safe. Highly experienced. Reliable. Courteous and punctual.read more

I really like the reliability and careful approach they have to piano moving. This is the 3rd time…read morethey have done a piano move and they are all so nice, friendly and helpful. Our neighbors also used them and gas the same experience. Also, I saw another review below that was solely based on politics, and I don't think it's fair to base a review on someone's political beliefs (we are all entitled to our opinion) and basing a review on that and not on service or experience isn't right.

I had my childhood piano shipped from my mother's home when she passed away. This piano has been…read morethrough at least 15 moves and hasn't been tuned up to A440 in likely close to 20 years. Plus, some of the keys were sticking from the movers storing it on its side in the move (BAD for pianos) and the foot pedals were wonky. Really, it would have been much cheaper and easier if I had just bought a new piano, but this one has ivory keys and is the one I grew up with, so I wanted it to work. Eric understood my reasoning for wanting to salvage the piano. He was very knowledgeable and gave me options and the prices for each. He didn't suggest that I replace the action - not because it couldn't be replaced, but because he didn't think that the increase in the sound would be worth the price. When I said I wanted it brought up to A440 instead of tuned to itself, he warned me that this would mean several tunings to keep it in tune as the strings stretched and that we might break a strong or two along the way (thankfully we didn't). He was professional, courteous, and very capable. The piano has been through two tunings now and is ready for its third. There has been much less slippage than I had thought there would be and it has held its tune better than either of us expected. I am very pleased with the service I've received from Eric. I'll be using him in the future and referring him everyone who will listen!

I don't know much about pianos at all. I only decided to get ours tuned because it hadn't been…read moretuned in about four years and people who did know about pianos were complaining. Eric Donnelly did a fantastic job dealing with the piano and my ignorance. He was very polite and professional. I have no idea what the rest of the piano tuning scene is like but I know, for sure, that they'll have a hard time measuring up to Eric Donnelly.

As a piano player, producer, live musician and audiophile for close to 20 years Mr. Noonan…read morecontinues to exceed my expectations as a piano tuner and always provides a wealth of information regarding any piano I've owned. He has been tuning my pianos for roughly 7 years. From my white baby grand kawai to my upright yamaha John has been my guiding light on how to properly care for these beautiful instruments. He's meticulous and takes the time to show you exactly how and why the piano is behaving the way it is on each visit. John has made great recommendations based on the environment that each piano was located in. I would highly recommend his services to anyone looking to tune their piano. Your expectations will be far exceeded and John will demonstrate his passion for the instrument as he guides you through the intricacies of yours. It's always an honor and pleasure being present for John's work.

John tuned a old piano that I received for free. He was very upfront about his charges and gives…read moreoptions on what he can do. In our case, he recommended not to spend too much since the piano is not worth it. Instead he offered to just tune it. Honest, straightforward, and punctual. Highly recommended.

Very professional and amazing service Highly recommended!…read more I've had piano for a very long time as it was great grandmothers and they took great care with it

I can't believe I'm the first to review on this one. What an awesome company - professional,…read moreprompt, reasonably priced, AND they did a great job tuning up our old piano... what more can I say? 5 stars, all the way!

What a nice person! I live at a distance and needed a tuner for my mother's piano in Chicopee. We…read morearranged it all on the phone. He was very courteous and understanding about the unusual nature of the project, tuned a very neglected piano so that it was serviceable for her. He was a pleasure to work with, reliable and kind. I highly recommend Wendell Haire Piano Services.

Mr. Haire did a terrific job. He called prior to arriving and asked if he could arrive a little…read moreearly, which worked out great. He answered all my questions and explained his process then went right to work. The concert he played at the end to test his work made our piano sound like Liberace was at the keyboard, like a concert hall instrument. It made me wish I could make it sound that way. He's a true master of his art. Well worth the investment.

It isn't just buying a piano at Darrell's...it's the entire experience of being guided toward…read moreadopting an elegant musical instrument and integrating it into your life. The expertise at Darrell's is unparalleled. We made two visits, and Adam greeted us with a warmth and vast understanding that strengthened our knowledge and helped us to feel, always, that the decision was up to us. We purchased an exquisite pre-owned piano, which arrived in pristine condition, delivered by Adam himself (and colleague). His follow-through from beginning to end is the kind of customer service one always hopes to have, in every exchange. Highly recommended.

I went to this store looking for a Clavinova. Adam was amazing and spent time showing me a CSP-170…read morefrom his inventory. The attention to details and exception customer service was refreshing. I purchased the unit and could not be happier. Great sales and service. Will do business again. Very honest and open.