I am so happy with this service, I heard before from other tuner that my piano can't be tuned and I…read morehad Mr. Edwards few days ago and all 88 keys are perfectly tuned. Thanks for your service.

From the owner: Tuning & repairing all type of the pianos. Concert pitch A440 & custom tuning. Minor repairing at…read moreyour location & no cost.

Ron Erickson is all world awesome! He's the absolute nicest guy. He's fair and honest and does an…read moreincredible job tuning our piano. We will not have anyone else touch our piano but him. He's been tuning ours for 10 years now and he just left our home. He's always so great, does such a fantastic job and explains everything he's doing. In fact, he's so nice, he makes you feel right at home...IN YOUR OWN HOME! We simply couldn't recommend him higher. So, if you have a piano that needs serious work or just a tuning, and if you want someone in your home whom you can trust, be relaxed with and who will do the job right, call Ron. He's the best and you'll be happy you did. Derek B.

If you own a piano, Ron is the one to have as your technician! He's extremely knowledgeable and…read morewon't try to do things to an instrument if it's not worth it. Very honest and gets the job done beautifully.

Kentaro came to service/tune my family's neglected heirloom Steinway during the Pandemic. He was…read morecommunicative, thorough and professional. It was super impressive watching him work! I should've posted this review years ago but better late than never.

Excellent prompt service with outstanding communication. Highly recommended with clear value.read more

What an awesome family business of 4 generations! If you want to buy a preowned piano but don't…read morewant to sacrifice on any quality, this is the best place to go! Mark is extremely knowledgeable, and takes excellent care of his pianos. All the pianos in the showroom looked like new, perfectly rebuilt and reconditioned, played nicely and sounded amazing. Mark has always been patient with all my questions and he completely understands my needs. I never expected the process from start to end to be so smooth and easy. He and his family also handled the delivery super well, thanks to them I was able to play my piano before thanksgiving. I am very grateful and I don't know how to thank Mark enough for everything. If you are looking to find really good quality pianos or simply just in need for a piano technician, Mark is the person you can always trust. - a very happy customer :)

We bought a Yamaha U-3 from him 3 years ago for $5K and said there was not only a buy back program…read morebut also a 5X tuning package ($500) we could purchase at a discount if we did it all in one purchase. We were able to get Mark back to tune the piano this year (2025). It seems like Mark has had some health issues in the family and so we had some problems reaching him in the past 2 years but he is now back and honoring his warranty! Thanks Mark!

Max is AWESOME! He played for our Dementia Friendly Musical Memory Cafe today and was…read moreoutstanding!!! The crowd was fully engaged..tapping their toes & singing along. Highly, highly recommend and we hope he will return for our next event!! Yay Max!

He did piano tuning for us. He was great at it, and clearly loves and is proud of his work!read more

Kris has taken care of my pianos for decades, from a 19th century Steinway upright to my current…read moreone, a 1920 Steinert baby grand. Kris gives the piano its very best sound, treating it like a living being with a unique voice. Their dedication and skills are outstanding!

Kris has taken care of my pianos for years now. They truly understand each instrument's unique…read morevoice and how to keep it singing! They worked on my 1894 Steinway upright for several years and then sold me a wonderful 1921 Steinert baby grand from their private collection. They visit twice a year to keep it singing like an angel. Thank you, Kris!

Omar (the owner of the company, and the person who moved the piano) was an absolute pleasure to…read morework with. He worked with his son to deliver an upright piano to our home in Boston. The move went super smoothly, and it was clear that they handled the piano with the utmost care. It's so nice working with a piano mover that is a professional pianist himself, and treats the pianos he's moving as if they were his own. Would highly recommend! Also, reading through this other reviews, I thought I'd mention that the logistics of it all were very smooth. The piano was delivered on the agreed upon date and time, and Omar was very easy to communicate with. At the end of the day, I'd always choose a skilled piano mover and professional musician to move a piano over a generic moving company. Hope to work with Omar again if we ever move homes!

He Lied, Damaged Our Piano, and Never Followed Through…read more We hired All-Pro Piano Movers because we wanted professionals--not the cheapest option, but someone we thought was reputable. That's not what we got. The owner lied to us. He showed up almost two hours late in a trailer, not a professional moving truck. During the move, he and his helper damaged our piano in multiple places: A chipped corner on the top A large visible mark on the side Additional scuffing from over-tightening straps with a winch My wife immediately noticed the damage and pointed it out. I asked him about it, and instead of taking responsibility, he coldly said, "I can take it back." That's not how a professional handles mistakes. Trying to be reasonable, I accepted his offer to come back and fix the damage with stain. He made an appointment--and never showed up. Then he rescheduled, and again, never showed. Just excuses and last-minute texts. This company was unprofessional, unreliable, careless, and dishonest. His service, communication, and punctuality were all terrible. If you're reading this review, I hope it saves you from going through what we did. Follow up - After sharing my honest review based on personal experience with All-Pro Piano Movers, I received the following message from the owner threatening legal action unless I removed or changed it. He accused me of "libel," mentioned an attorney, and warned of a potential lawsuit for "loss of business." To clarify: my review is based on firsthand experience and includes factual observations and personal opinions, both of which are protected under the First Amendment. Massachusetts law also includes anti-SLAPP protections, which are designed to prevent individuals or businesses from using legal threats to silence public feedback. It's worth mentioning that multiple other 1-star reviews describe similar issues--missed appointments, poor communication, and lack of professionalism--which aligns with what I personally experienced. I'm posting this update so others are aware of the kind of response I received. If you've had a similar experience, I encourage you to share it. Consumers have the right to leave honest, accurate reviews without being threatened. Due to character limit, I'm unable to include the full message I received from the business owner. However, I have it saved and can provide it upon request. The message included threats of legal action in response to my honest review.

When you call, or walk in the door, you're a customer. It doesn't matter if you're gonna spend a…read morecent or brought your black diamond credit card, they care about you and they care about music. How do I know? I had the pleasure of a thorough and empathetic call with either the owner or somebody I'd trust to run the place. ~~~ T took time out of his day to discuss my need as a customer for a very niche need, and I'm sure he takes care of people like me all day with the same aplomb and kindness. I asked about harp pins, and after talking enough, he knew I meant friction pegs but for harps. (No, I didn't know this would also explain it!) While I'm not sure of how practical it is to get teensy harp pins (3 mm size?) or use friction pegs (too large?), T invited me to visit so we could look together. ~~~ He was willing to look through catalogs and online searches with me to find the piece I'd need. How can you beat this kind of interest? The people here are like when you have a home project and need to know *how* to do it and *what* tools you need. Do you want a big name store where nobody knows anything and you're on your own? Of course you don't. You want a place where the employees live and breathe their work. Look at other reviews--Union Music proves it. ~~~ I'm definitely stopping in to see T, even if it's a month or two from now. Thank you for treating me so kindly, T, and Union Music.

Local music institution. If you're there for service, be careful with who works on your stuff…read more Brian lied to my face about doing service work that he didn't do. Christian fixed my mandolin a did it for as little money as possible. It sounds fantastic now.