I want to preface this by saying that I have no musical ability whatsoever and have no clue about…read morewhat makes someone a good vs. great guitar repair person. However I do recognize a great business when I see one. That being said, I was very pleased about what Steve was able to do for the guitar I brought in. It is a 1970's Yamaha classical guitar. The guitar is a hand-me-down from my mother's first husband who died at a young age. In other words, this is a very special piece to my family. I didn't want to drop it at just any shop; I wanted to get it the care it deserved. Unfortunately when I was younger I placed stickers on the guitar and let it sit in my closet for years where it fell into disrepair - although no major flaws. Finally, after moving the guitar from apartment to apartment I decided to learn how to play and of course, first, get it repaired. I dropped the guitar with Steve and a few weeks and $60 later, I had a sticker-free guitar with new strings, turning pegs and bridge. Again, I have no clue if the pricing was in line with the work but I would have gladly paid double that for the result and the care that was given to this special piece. *If you are having trouble finding the shop, it is a above a music studio to the left of Guitar Center. You have to ring the buzzer and then go up two flights of stairs. His shop is small, cluttered with all sorts of instruments/tools and AWESOME. A true Boston gem.

There's no better technician out there for guitars. Steve Bring guitars back to their original…read morebrilliance, if not better. He understands not just repair but performance. I have never had anyone able to discuss the importance of strings with particular brands and models as well as what certain type of pics can do for alternating sounds. After an in-house tech shaved nearly 1/ quarter of an inch too much off my brand new Martin after a horrible set up, Steve brought it back. It sounds better than the first day I bought it. He's taken my old Gibson and found issues which I was not aware and given it volume and tone I could never have imagined it was capable.

if you're a guitar enthusiast, this is the local store for you. they have a wide selection of…read morevintage guitars of all types and ranges, but their claim to fame is repaid and customization. every guitar fiend i know in the boston area knows mouradian guitar, and always checks with them first.

Since they opened have always trusted The Mouradian guitars with my Basses. I recently brought my…read moreacoustic in to have the action lowered and neck adjusted and couldn't be happier with the result. Friendly , quality work,knowledgeable and affordable.

if you are looking for great service, good prices and classic folk instruments, look no further.read more

My guitar duet partner and I purchased 5 acoustics from these guys throughout the 90s. We also both…read moreplayed classical guitar guitars and are serious players. We went in there the last time to check out classical guitar and we're treated so rudely we never went back. I was astonished And I should say every time that I bought a guitar there I felt uncomfortable. but at the time they were really the only game in town for Taylor guitars. I don't know if it's changed, but I heard that the guy that used to work at the front is part of ownership so I'm not sure anything's changed. The individual was not particularly friendly. I felt sorry for him in a way - kind of a dour dude. I hope for new folks going there it has warmed up a bit. i'm a southern boy and not originally from Massachusetts but it get kind of cold up here if you know what I mean.

Ryan did a fantastic job repairing the bridge on my Martin DCXE. The instrument was fairly bowed…read morefrom humidity despite its composite body, and this had caused the bridge to come off. He needed to adjust the frame and researched what glue Martin uses on their composite material. His pricing was more than fair, the turn around time was less than 2 weeks, and he even restrung and ensured the overall structure of the instrument was in good shape. It sounded and played better than it had in years. He discussed the problem with the bridge with me at length, and stated that if the quote would be exceeded, he would call (the actual price fell well below the top quote value). I'm definitely bringing my guitars back to Equilibrium for all of my repair and check-up needs.

I've had the pleasure of working with Ryan at EQ Repair a few times now and I've always left as a…read moresatisfied customer. Most recently, he replaced a licensed Floyd Rose bridge on my Jackson DK2S with the real one. He also changed the bridge pick-up. Before, he also helped with a similar bridge replacement on my Japanese Jackson SL3 and replaced all pick-ups with a new set. The work he does is amazing. When I leave my guitar with him, I know I'm going to get great service. But what I most appreciate is the communication. He always contacts me to let me know what's happening and if he runs into an issue, he'll always come to you with alternatives so you can choose what you want to do. I'm a happy customer and I will definitely be back whenever my guitars need some professional attention.

Very educated and knowledgeable staff about all things Cello! They were very helpful with my…read morerental and I'm getting ready to make a Cello purchase. Just trying to decide if I want a three-quarter or a 7/8 ladies cello size.

Bought an item on ebay from them. When I started using the violin shoulder rest ,I had questions I…read morewanted to ask them about the purchase because it was constantly getting loose on one side and I just wanted to know their input about this and what I could do. I received NO Response at all even after 2 follow up emails. It is terrible to feel that a company just do not care about providing help/guidance once they feel the purchase had been completed.

I had 4 vintage guitars from my long ago playing days and I wanted to secure a future for them as…read morethey were in decent shape had sentimental value. The staff at Empire Guitars was friendly and professional and provided me with an honest assessment of their condition and value. Thanks to everyone! Mark H.

I brought in my guitar, I've been playing for about a week or two so I obviously don't know much,…read morethey took a look at my guitar and helped me fix it and are just super informative and helpful I also bought some strings and a tuner while I was there and their employees are so amazing and super friendly and it was an amazing experience in general! They also have an amazing selection of guitars, pedals, etc. I definitely will be coming back next time I need something.

Great repair shop 5 stars! Best guitar repair shop in RI!…read more I have had my guitars serviced and maintained here since the late 90's. 5 stars.

Noll has worked on all my guitars for at least 20 years. Very professional and extremely honest…read morewith fair pricing. Stan is an encyclopedia of musical knowledge and love listening to his stories. We're very lucky to have them in RI.

I had my P bass redone. It was sent out to the luthier he recommended and redone top to bottom, and…read morenow plays like brand new. I found where I can take my bass now having had mediocre jobs done in the past.

Cool little shop... I took lessons here briefly, years ago, and thought Frank was a great guy. Was…read moreburning me cds to take home and practice with well before the technology was common/popular/easy. Haven't been there in years, but here's hoping it (and Frank) is still there and doing well.

Pat has closed his shop and retired. A loss for all guitarists, as he is the best tech anywhere.read more

I have driven hundreds of miles each year for 20 years just to have Pat DiBurro tune up, and work…read morehis magic on my Taylor guitars. Pat is a MASTER LUTHIER and even nicer person. Thank you, Pat.

This is a neat little place. I am not a muscian (yet, anyway), but I have a fascinating with…read moreinstruments and the people that play them. We walked into this place on a rainy Saturday afternoon and there were some very talented people picking a little bluegrass in a corner while we browsed away. The selection of stringed instruments is unlike any that I've seen in a small shop, and they have separate room (which are enchanting) for all sorts of music lessons (not just stringed instruments, but piano, horns, etc). The woman behind the counter was friendly and chatty and although she tried to upsell just about everything, she wasn't pushy about it and seemed to know what she was talking about. This is a great place to go on a lazy afternoon, whether you're a musician or not.

I brought a used Banjo I bought to Glen about 3 years ago now. It was in sort of rough shape…read more Made in the 60's. Glen brought it back to life and it still plays like a banjo should to this day. Love it. Now when I buy a new guitar I take it right to Glen to set it up how I like it before I even play it. He has gone thru my guitar collection and thanks to him they all play as they should. I stop in bout twice a month to see him and his wife Barbara and look forward to it always. John Mullen