Our son's alto saxophone was accidentaly damaged and we needed a small part repaired or replaced…read more The repair personnel at David French stated they could repair or replace as needed, and offered to do this for a reasonable fee. It was a bit of a drive out from Boston, but I took my chances. The staff were wonderful. The skilled repair technician replaced the part from an old parts horn and carefully installed it and added a covering jacket piece. All work performed in a low key manner as I watched. No extra charges. I am so grateful to the folks at David French, and so glad I made the trip. I highly recommend them for instrument repair without reservation. I also noted they had many units for rental and we will definitely return if we need a rental. What a great establishment!

I feel like, now that I am within reach of owning the flute, the harassment has dialed up. First,…read morethe company needs to clearly EXPLAIN that past due payments apply to past due balance first and not regular monthly payments (don't tell customers all is well in the instrument universe when it very clearly is not). Second, they need to be consistent with past due notices. They shouldn't let nine months go by without any conversation or notification or past due fees and then start to harass customers and create fees and spam notices out of the blue. One star: perceived inconsistency and lack of knowledge as far as knowing/explaining customer accounts. Zero stars for being annoying when the mood hits them.

I contacted Gary recently regarding an acoustic guitar I had recently purchased. I had fret buzz…read moreup and down the neck that appeared from out of nowhere which I had attributed to the change in seasons. I reached out to Gary after seeing him listed here on Yelp. Before charging me any money, Gary suggested trying a low-dough remedy which I tried. The issue persisted so I contacted Gary on Christmas Day via email. He got back to me very quickly and was able to accommodate a last second repair just in time for a gig I had. Not only that but the expert repair that he performed was done AHEAD of schedule and at a VERY reasonable rate. I definitely recommend Gary for your guitar maintenance and repair needs. He's friendly, trustworthy and knows what he's doing. If you're in the Pepperell, Ashby, Townsend, Lunenburg, Fitchburg, Ashburnham areas, do yourself a favor and give him a try. I think you'll be impressed. Thanks Gary!

Gary did a great job I had a K&K pickup installed…read moreOn my acoustic guitar It was quick , easy and a great price

Just had an amp serviced by Greg at Cranky's, he did a fantastic job as usual and reasonable price…read more Very happy with Cranky's, can recommend.

I am in LOVE with this guitar again! This Strat+ was purchased new 25 yrs ago and survived decades…read moreof gigging/jamming but eventually developed serious tuning and intonation issues. I all but gave up on the thing until my friends told me about Cranky's. For a very reasonable fee, Greg worked on the frets, tremolo, tuning heads, saddles, and gave it a thorough cleaning. She now plays BETTER than in 1995, and I'm happy to report has taken its place as my main axe again! As far as I'm concerned, this is the only place that I will trust with my dearest guitars. Many thanks to Greg!

by far the best guitar shop. the custom guitars are absolutely stunning and built perfectly. the…read morecustomer service is exceptional. the axe palace team are professional and very knowledgeable. their set ups are on point. i recently purchased an ml and its at another level. the solid color mls are perfect. no other shop sells these amazing guitars.

Recently traded in some gear and got some new gear. Since Covid, I've bought 3 amps, pedals,…read more neural DsP and about 8 or so guitars. Best store around. Staff always super friendly and helpful. Whoever sets up guitars there is great! Ask for Victor...super knowledgeable and always very helpful. Love this store.

Incredible sales folks ! Hard to find items . Prices are better than guitar center . What a neat…read moreplace to hang out and find your next guitar

I went in to buy a new Martin acoustic, but the staff's bored snarkiness made me think they learned…read moretheir social skills in high school, and stopped there. The good news is I bought exactly the guitar I was looking for, the bad news (for them) is that I bought it at a different guitar store that had much better service.

Talented instructors who have taught drums to my grandson who has become a very proficient…read moremusician. He is in a band and they are great together and getting better. I look forward to their upcoming show.

This place is amazing--great instructors and atmosphere. The new owners have done an incredible job…read morewith the band program. My son loves it here and has learned a lot.