I wish I could say that this is a good school, but I can't. The owner was nice when I spoke over…read morethe phone but it's been a nightmare since. I was told to prepay for a months worth of lessons which I had no problem with. However, I was not told that my deposit was month specific. I had a serious medical issue arise and I had to postpone my first lesson. I gave the school over 24 hours of notice and all seemed fine. Unfortunately I was unable to make the following lesson because of the same medical issue​​. When I went to reschedule my first lesson, I was told that I needed to pay for another month's worth of lessons. When I questioned the school, I was told that I had violated my contract and I was to pay for another month if I wanted to continue with lessons. I questioned the school about the contract and stated that I have never signed a contract nor had I agreed to any terms. After being out $160 and being told I needed to pay more I decided to cut my losses. I'm disappointed that a school that seems to have a pretty good reputation would treat a customer this way.

From the owner: At Encore Music Academy and Recording Studios, our passionate staff promotes excellence in the…read morefields of music education, performance, and the recording arts. We offer private music lessons in an outstanding variety of instruments including, but not limited to: voice, piano, violin, viola, guitar, drums, bass, flute, saxophone, clarinet, oboe, bassoon, trumpet, trombone, harp, and even the ukulele, and lessons and classes are available both in-person and online. Encore also provides classes for very young children through our Music for Young Children® program, ages 2-7, as well as classes in music theory, ear training, audio recording techniques, piano lab, musical theatre, and ensemble singing and playing, to name just a few. Instruments are available for rent or purchase to fulfill any need. But we don't stop there. Inquire about recording in our state-of-the-art recording studios with professional technicians, producers, and studio musicians. We truly strive to serve all of your music needs through private lessons or group classes in a supportive and challenging setting. Our state-of-the-art facility was custom-designed to feature a recording studio, multiple lesson rooms, two performance venues, and reception areas, all of which are wheelchair-accessible. If you're passionate about music, Encore Music Academy and Recording Studios is your premier destination for instruction, support, and personal growth. Our staff is trained to accommodate students with special needs.

Ive been a customer for 20+ years, my last visit was a joke. The price of a rca cable was $32…read morebucks, I got three of the same for that price MF.. The staff were basically useless. Im going today to try to order a bass case.. Will keep u posted as how it went...Odinwild..0 stars

WORST CUSTOMER SERVICE. My daughter signed up for lessons with an instructor. Three months in he…read moredecided to leave and we were informed 2 weeks prior. No big deal except that the store proceeded to charge me for a 4th month of lessons well knowing that this instructor would not be available for lessons. I asked the store manager several times about receiving a refund. 4 months later not only have I not received a refund, now I am getting invoice statements mailed to me. Again I asked the store manager why I have not received it and all he does is blame upper management. I asked to speak with upper management and was given ridiculous excuses as to why I could not with a smug attitude. I tried calling headquarters and am placed on an endless hold. WOULD NOT RECOMMEND.

Aaron was my son's drum teacher for almost two years (7th-8th grade). Before we even had the first…read morelesson, he helped us with recommendations for drum sets; we found a great deal on high-quality used set, a brand Aaron had mentioned. Once lessons started, he patiently worked with our son, taking him from a complete beginner to a competent drummer, able to participate in his school's advanced band. We truly appreciated his flexibility with scheduling, since our son's extracurriculars changed each season. Aaron was prompt and always polite. Our son definitely enjoyed his lessons. What we particularly liked about Aaron was how he approached teaching. Instead of sticking to just one style of music, he had our son playing many different genres of pieces - rock, jazz, classical - and learning to read the accompanying music, as well. We had fun with listening each week to the tunes he chose for our son. Aaron is not at all intimidating, so it was very easy for our son to get right into the lessons. Drummers are generally pretty laid back, so they make for pretty "chill" instructors! All in all, we had a very good experience with Aaron. Our son switched teachers this year, only because he is able to take lessons at his school now. We would absolutely recommend him to others!

From the owner: One on one piano, guitar, bass, drums, ukulele lessons in the convenience of your home…read more All ages and skill levels welcome!

Dean is a master guitar technician and a wealth of knowledge about guitar, as well as a brilliant…read moreplayer himself. I take my guitars to him for setups, repairs and upgrades, and he's so friendly, knowledgeable and skilled at what he does - my guitars play like butter for months after a visit. His prices are reasonable, he can diagnose and fix almost anything, and will give you the straight talk on what's wrong or what's right and how to maximize your guitar experience. Whether you're a beginner and you just bought that used student guitar and want to get it up and humming, or have been playing for 50 years and need some work on your #1 axe, Dean at Guitartec is the person to see. I learn so much from him, he should teach the ultimate guitar course!

What a great place ! Take your guitar there and know that you're getting knowledgeable service!read more

I purchased a ukulele from them and there was an issue with the electronics. They were very…read moreresponsive and worked with Kala to get the problem fixed. I would buy from them again.

Thank you, Dr. Eric Swanson, Bass Guitar Luthier, M.D…read more Your work speaks for itself and has surpassed all others. Thank you, Eric, for providing 100% customer satisfaction with each bass guitar you Improve for me (11 repairs and counting)! - Ernie Leblanc, ''Into the Bass!''

Beyond my expectation. Brought in a used 2000 Hot Rod…read moreDeluxe I just purchased, for a few things that bothered me about the amps performance. Greg worked his magic. He took care of every issue I was concerned about, and then some. The amp sounds amazing. This is now one of the best sounding amps I have had, and I have had many, including two other Hot Rod Deluxe amps. I have used Cranky's in the past, many years ago ( did some work on a Silverface Twin), and decided I'd go back. Smart decision! The Hot Rod was ready when promised I would highly recommend Cranky's. Greg is honest and listened to my concerns.

Just had an amp serviced by Greg at Cranky's, he did a fantastic job as usual and reasonable price…read more Very happy with Cranky's, can recommend.

by far the best guitar shop. the custom guitars are absolutely stunning and built perfectly. the…read morecustomer service is exceptional. the axe palace team are professional and very knowledgeable. their set ups are on point. i recently purchased an ml and its at another level. the solid color mls are perfect. no other shop sells these amazing guitars.

Recently traded in some gear and got some new gear. Since Covid, I've bought 3 amps, pedals,…read more neural DsP and about 8 or so guitars. Best store around. Staff always super friendly and helpful. Whoever sets up guitars there is great! Ask for Victor...super knowledgeable and always very helpful. Love this store.

if you are looking for great service, good prices and classic folk instruments, look no further.read more

My guitar duet partner and I purchased 5 acoustics from these guys throughout the 90s. We also both…read moreplayed classical guitar guitars and are serious players. We went in there the last time to check out classical guitar and we're treated so rudely we never went back. I was astonished And I should say every time that I bought a guitar there I felt uncomfortable. but at the time they were really the only game in town for Taylor guitars. I don't know if it's changed, but I heard that the guy that used to work at the front is part of ownership so I'm not sure anything's changed. The individual was not particularly friendly. I felt sorry for him in a way - kind of a dour dude. I hope for new folks going there it has warmed up a bit. i'm a southern boy and not originally from Massachusetts but it get kind of cold up here if you know what I mean.

UPDATE: FILED FOR BANKRUPTCY...and bought out…read more SE Shires filed for bankruptcy and then was quickly gobbled up in bankruptcy court by Eastman Music - a Chinese company known for making lowish-quality student instruments. Definitely think twice before choosing to buy an instrument with this company. When large multinational corporations buy small, local businesses, the quality always goes down hill. __________________ A small company asking for a very premium price on their horns...BE CAREFUL!! This is a young company, less than 20 years in the horn making business, but they somehow feel entitled to demand a very high price for their horns. I've tried FOUR TIMES to reach someone at this company that knows anything substantial about their horns, and every time I've called, the person I needed to speak to was either not there or unavailable. They are not very forthcoming in explaining how some of their designs are innovative or better than the more well-known brands. I have always gotten nebulous answers like...our horns are more open, our tolerances are better, our horns are more consistent, our overtones are richer, etc. These are all nice explanations to sell horns, but when someone asks them to explain or show why they believe their rotor designs are better, they don't answer. They are not a very transparent company in answering a customer's questions - they even hide their prices from view online. And this lack of openness is a red flag for me, especially when they are asking over $1000 more for the same instrument made by other well--known instrument companies. Bottom line...if you are not getting the answers you need to hear or you are getting very vague answers, that should be a clear sign to keep shopping around.

Agree this custom trombone manufacturer is amongst the best. How could anyone even remotely…read moreinvolved in the world of trombones post a silly one star review. Waiting for my horn to be finished now and I've owned horns from every top line company.

My 12-year-old son has been a proud student at The Drummers' Studio for the past two years, and we…read morecouldn't be happier. Kris is deeply connected within the music industry, which truly sets him apart from other studios. His passion for music and teaching is evident in everything he does, and he goes above and beyond to give his students experiences they simply wouldn't get anywhere else. From a VIP tour of the Zildjian factory where students learned how cymbals are made, to an unforgettable evening with legendary drummer Simon Phillips, and even backstage access at an Earth, Wind & Fire concert--these are epic, once-in-a-lifetime opportunities! Kris is not just teaching drums; he's opening doors to the world of music.

My 7 year old son and I have been taking guitar lessons at the Drummer Studio for around 6 months…read morenow. I had played a little bit about 20 years ago, but since then I just taught myself online for a few months, but was basically a beginning. My son, at 7 years old, was obviously a beginner. Kris was willing to work with us on a plan that worked for a 2 person lesson, as they typically do private lessons. He hooked us up with Tony, who we love. Tony is patient, is able to teach to both my level and my son's, and even makes an effort to come up with some exercises we can do together. I highly recommend these guys!