I want to preface this by saying that I have no musical ability whatsoever and have no clue about…read morewhat makes someone a good vs. great guitar repair person. However I do recognize a great business when I see one. That being said, I was very pleased about what Steve was able to do for the guitar I brought in. It is a 1970's Yamaha classical guitar. The guitar is a hand-me-down from my mother's first husband who died at a young age. In other words, this is a very special piece to my family. I didn't want to drop it at just any shop; I wanted to get it the care it deserved. Unfortunately when I was younger I placed stickers on the guitar and let it sit in my closet for years where it fell into disrepair - although no major flaws. Finally, after moving the guitar from apartment to apartment I decided to learn how to play and of course, first, get it repaired. I dropped the guitar with Steve and a few weeks and $60 later, I had a sticker-free guitar with new strings, turning pegs and bridge. Again, I have no clue if the pricing was in line with the work but I would have gladly paid double that for the result and the care that was given to this special piece. *If you are having trouble finding the shop, it is a above a music studio to the left of Guitar Center. You have to ring the buzzer and then go up two flights of stairs. His shop is small, cluttered with all sorts of instruments/tools and AWESOME. A true Boston gem.

There's no better technician out there for guitars. Steve Bring guitars back to their original…read morebrilliance, if not better. He understands not just repair but performance. I have never had anyone able to discuss the importance of strings with particular brands and models as well as what certain type of pics can do for alternating sounds. After an in-house tech shaved nearly 1/ quarter of an inch too much off my brand new Martin after a horrible set up, Steve brought it back. It sounds better than the first day I bought it. He's taken my old Gibson and found issues which I was not aware and given it volume and tone I could never have imagined it was capable.

Just had an amp serviced by Greg at Cranky's, he did a fantastic job as usual and reasonable price…read more Very happy with Cranky's, can recommend.

I am in LOVE with this guitar again! This Strat+ was purchased new 25 yrs ago and survived decades…read moreof gigging/jamming but eventually developed serious tuning and intonation issues. I all but gave up on the thing until my friends told me about Cranky's. For a very reasonable fee, Greg worked on the frets, tremolo, tuning heads, saddles, and gave it a thorough cleaning. She now plays BETTER than in 1995, and I'm happy to report has taken its place as my main axe again! As far as I'm concerned, this is the only place that I will trust with my dearest guitars. Many thanks to Greg!

Came in for strings. What a shop. So many beautiful, high quality guitars. Price for strings was…read morereasonable and I'll be back. Wish they had lessons.

I went in to buy a new Martin acoustic, but the staff's bored snarkiness made me think they learned…read moretheir social skills in high school, and stopped there. The good news is I bought exactly the guitar I was looking for, the bad news (for them) is that I bought it at a different guitar store that had much better service.

I contacted Gary recently regarding an acoustic guitar I had recently purchased. I had fret buzz…read moreup and down the neck that appeared from out of nowhere which I had attributed to the change in seasons. I reached out to Gary after seeing him listed here on Yelp. Before charging me any money, Gary suggested trying a low-dough remedy which I tried. The issue persisted so I contacted Gary on Christmas Day via email. He got back to me very quickly and was able to accommodate a last second repair just in time for a gig I had. Not only that but the expert repair that he performed was done AHEAD of schedule and at a VERY reasonable rate. I definitely recommend Gary for your guitar maintenance and repair needs. He's friendly, trustworthy and knows what he's doing. If you're in the Pepperell, Ashby, Townsend, Lunenburg, Fitchburg, Ashburnham areas, do yourself a favor and give him a try. I think you'll be impressed. Thanks Gary!

Gary did a great job I had a K&K pickup installed…read moreOn my acoustic guitar It was quick , easy and a great price

Max is AWESOME! He played for our Dementia Friendly Musical Memory Cafe today and was…read moreoutstanding!!! The crowd was fully engaged..tapping their toes & singing along. Highly, highly recommend and we hope he will return for our next event!! Yay Max!

He did piano tuning for us. He was great at it, and clearly loves and is proud of his work!read more

Dropped by on Friday hours before a gig for a new snare head, sticks and a cymbal stand. Got a…read morewhopping package deal and Alan let me test everything out in the shop to be sure I liked it. Great service and great deals.

I was thrilled to find that this store doesn't just have hand drums, but is also well-stocked with…read more hardware and parts for rock drum kits. And if they don't stock something you need, they'll order it for you or point you in the right direction. Alan, the owner, is extremely knowledgeable and helpful if I have questions or need advice. When I came in last year wanting to restore my vintage kit, I had no idea where to start, and Alan helped me through the entire process, from cleaning, de-rusting, to finding missing parts. Whenever I have a problem with my kit or something breaks, I always go to Alan first (it's a good idea to call the store to see when he's working!) Often he'll find a way to fix it without having to purchase new parts. Definitely recommend this gem over bigger places like Guitar Center.