Michael did a great job working with a vey old piano that has been in my family for generations. I…read moreappreciated his knowledge and his insights as to how best work with it.

Just reiterating what everyone else said here- Michael was extremely responsive and prompt in…read moretuning my very old and very out-of-tune Craigslist piano. The price was perfect as well, and my previously not-playable piano is now used almost everyday. Highly recommend for prompt and perfect service!

Bought a used Yamaha U1 a year ago and have been thrilled with it. While shopping around visited…read moresome well known Boston retailers such as Steinert, Williams, and while I had great experiences with them as well, I knew I was in the right place when I visited East Cambridge Piano. The building is not what you would expect, they are located on the third floor of an old building that almost feels more like a warehouse, I didn't think I had even found the right place at first. Prior to my visit, I would never have considered a used piano. However, the models they have are in absolutely mint condition, sound fantastic, and were all hand picked. It's clear the folks that work here are craftsmen and while they are very easy going they take what they do seriously. Felt very secure that I was getting a great product, and I did. Incredibly laid back environment, none of the nonsensical typical pretense you might find buying an instrument like this. I felt like I could have just hung out in there for a few hours. James answered all of my questions and then basically said "have at it, play whatever you want and let me know if you have any more questions". Zero pressure. They are coming out next week to do a tuning which was included with the purchase. I had to reschedule but James could not have been more accommodating. Go see this guy and buy a piano from him.

James the owner is a peach! We rented a baby grand from East Cambridge Piano for a fundraiser…read moreconcert and needed him to tune a second piano. He came in with the best price and the bonus was that he knew the guys at the venue we were using and was able to coordinate timing with them. Yay! I definitely recommend him for your piano needs. Plus he is a Berklee grad!

We are very happy with the service provided by Jacob at www.bostonpianotuner.com…read moreHe did his best to accommodate our request in a timely manner. He was professional, prompt and most importantly that our piano is sounding beautiful again. Jacob provided a detailed evaluation of the condition of our piano. His pricing is reasonable and transparent compare to quotes we got from other providers. We will definitely use him again and highly recommend Jacob to anyone in need of honest high quality piano services.

Positive experience with Jacob. He tuned our old upright when we were living in Nonantum that we…read morehad bought second hand. He made it sound good which was pretty amazing given how old it was. When we were ready to get something newer we asked him for advice and he spent a lot of effort giving us guidance and his opinion. We ended up with one of the upright Yamaha models and still using Jacob for the tuning. I feel like he really cares about his work.

I was looking into selling or trading my older Steinway. Hard-sell tactics by Rick did not…read more"resonate" with me. I will take my business elsewhere.

I highly recommend M. Steinert & Sons. I just purchased my first piano for beginners. Vivian and…read moreBrandon were extremely helpful during the entire process. You can tell they are very passionate about music and they know their stuff. Vivian helped me choose the perfect piano for exactly what I wanted. Brandon helped me bring and load my items to my car. And Vivian was so kind to share some music books with me to take home. I got a great deal too because of their moving sale. If only learning how to play the piano was as easy as working with them.

Excellent piano movers! They arrived exactly on time and were polite and efficient. We had tried…read moremoving the piano ourselves but it was too heavy and complicated. They had the right equipment and knew exactly what to do so the process of moving the piano to our new house was less than 10 minutes!

These guys are PROS! They gave me a very competitive bid. There was excellent communication…read moreregarding pickup time. They showed up promptly, didn't damage anything. They were courteous and polite and there were no surprise surcharges. 100 percent positive experience. I highly recommend Allegro Piano Movers.

Dan is a piano tuner whose hallmarks are precision and professionalism. Always personable and take…read morepride in his work. Always high value in each tuning!

Dan really knows his stuff! My old piano hadn't been tuned in many years and sounded dreadful. Not…read morein a hurry, he took the time to fix one key, make a few adjustments and a good tuning, it now sounds great! Dan took the time to explain many parts of the piano and the tuning procedure of which I was not aware which was very informative. He even took the time for a quick tuneup on two of my guitars. A really nice guy, quick availability and more than fair price, I would definitely recommend Dan.

These guys are top notch movers. These are the people you call! Even the people who sell and move…read morepianos to famous venues use these people

We just had an upright piano moved. My wife called me to warn me that the guys where being rough…read moreand not measuring any opening sizes. I left my jobsite to come home and help. Before i could get home the piano was damaged. My wife explained that after sliding the piano 3 or 4 times in and out of the doorway they caught the piano on the screen door catch. When i spoke to the guy running the job he was defensive and downplayed the damage. Stating it just needed a bit of glue. After my second call showing my displeasure he offered to send a guy to tune and repair the piano, but asked me to never call them again. If he had just owned the mistake i would not be writing a negative review. I am a small business owner and understand mistakes happen. i was disappointed by how they handled the piano and the mistake. I will fix the piano myself and no i will not be using their services again.

This review is a little overdue... We purchased our Estonia at the beginning of 2023. I had been to…read morea few shops but found most of the salespeople either not knowledgeable or pushy (or both). Roger was very hands-on but not in any way obtrusive. He encouraged me to try every piano, as I was eager to do, and I surprised myself when I fell for the gently used Estonia (a brand with which I had very little experience). He explained the nuances of each instrument and answered all of my questions before I made my decision. An easy sell! Delivery was great (I forget who they used but it was flawless) and Roger spent time at our house tuning it - perfectly. Alas, we ended up deciding to move back to the west coast, but first to a small rental that would not accommodate a grand piano, and we were faced with the prospect of having to sell or store the piano for an undetermined amount of time. Roger's partner, Carol, convinced us not to sell (which we really didn't want to do, anyway) and helped us move the piano into storage. Thankfully, we found our forever home, and ten months since leaving the northeast we have our Estonia back! Roger and Carol, thank you for helping us find the right piano and for assisting with the storage and move. And for your patience with me! An easy recommendation.

Roger's Piano is an exceptional resource and seller of high-quality pianos, offering a wide price…read morepoint for various budgets and allowing buyers to satisfy their musical needs as pianists of all ages and levels, from children to amateurs and pros. Roger is extremely knowledgeable, has a great skill with action work and the pianos feel good. His wife, Carol, is an experienced pianist who can help evaluate a buyer's needs and she is great with people. Don't miss this showroom if you are in New England and need a quality instrument. There are two locations- one in Burlington, MA as well as Natick. The range of choices is excellent. As a music educator of pianists and singers of all ages and levels, a pro player myself and producer I was very impressed with the inventory and service. I look forward to future visits.