Physicians Immediate Care

If you are an lgbtqia+ person who is need of medical help, this is the place to go. I came to this…read morelocation a month ago for something I have put off. I was apprehensive on how I would be treated because of who I am. I wish every doctor's office, emergency room and psychologist could take a lesson from the staff here. I began transitioning from FtoM a year ago and it's been tough to have my pronouns, needs or my symptoms taken seriously. I often feel dismissed before the dr even sees me. Since I don't appear male presenting yet I know it causes confusion. I have anxiety because of it when it comes to situations with medical establishments. I've had many visits that I have been treated poorly and misgendered. Physicians immediate care has changed my outlook on healthcare and I'm very thankful. The front desk person Lynzey is an outstanding person! When they were taking my information for the registration, they double checked with me on how I would like to be addressed and the pronouns that I use. They also asked if I have a chosen name beside my birth name I want to use. My ID states male but the registration asks you to choose between male or female for "sex at birth", I had to choose female. This is why I was asked in private for the pronouns and chosen name. No one has ever thought to ask me this in any medical setting. Lynzey explained that the staff will be compassionate to my needs and not to worry, that they only want me to feel better and it's ok to be honest. \They also made sure to give me information for lgbtqia+ centers for outreach and medical care. This is the first medical office where I could be myself and not feel like an alien! The nurses and DR are just as tremendous too and answered all my questions. I didn't feel like I had to hide anything. I have recommended this clinic to anyone I know. Several of my friends have had the exact same experience with the staff, which makes me so so happy. If you are like me and scared to go the dr's office because you will be misgendered or neglected, give physicians immediate care a shot! Thank you Lynzey for everything you did. You have made a big impact on myself and 2 of my friends. I wish there were more people like you in the world.

Watch out!!! This clinic is desperately in need of a formal investigation…read more I visited when I had an unrelenting cough. I was the only patient and it took 45 minutes to check me in. When I said I was too sick for this kind of "urgent" care and started to leave, a medical assistant and then a PA saw me. They took my blood pressure and did a swab and although I later discovered from my regular doctor that I had pneumonia, they sent me home with comments in the summary, which I'm paraphrasing - "her lungs sounded clear... and she's doing surprisingly well given that she has asthma." I do not nor have I ever had asthma. BUT THAT WAS JUST THE START. Over the last 4 months they have billed me over a thousand dollars for the visit - first, from a company that goes by an entirely different name, and then by wellnow. The billing is egregious. I called the number on the bill and was told that I was correct, they should have billed medicare (they had my number), and the billing would cease. Yet... the billing has been ongoing and they took advantage of the fact that they had my credit card number - which they required when I checked in and have consistently tried to bill my card. I called my credit card company and they were investigating, yet the constant billing continued and eventually I changed my card number because I don't want them to have access to my account. In addition this is frustrating and exhausting. As I mentioned, this company needs to be investigated. I strongly encourage you to seek medical attention at another urgent care that has nothing to do with them!

1.6 mi•Sheffield Neighbors, DePaul, Lincoln Park

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Physicians Immediate Care

3.3(129 reviews)

I have (unfortunately) had to visit this clinic on a few occasions, once for a particularly…read morestubborn flu, once for a bladder infection, and once for a cut on my foot.. Every time I have encountered personable doctors (wow,) and staff, was seen quickly, and was satisfied that I received very good care. I found the price is quite reasonable given that it is urgent care and not routine. *please note that some medications prescribed are available at the clinic and some are not, so they fax it to your pharmacy. And you've got to love the ample parking lot in front!

It was easy to fill out paperwork and get an opt. however it took 40 mins to even get to a back…read moreroom with 1 person in the waiting room with me. I could also hear the providers from the waiting room talking about the patient ahead of me and their medication.will not be back

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Michigan Avenue Immediate Care

4.1(239 reviews)

1.8 mi•The Loop

It was weird to find because I did not see anywhere that said it's on the 16th floor. We're staying…read morenearby during our vacation and my daughter got sick. She was feverish and she wasn't feeling well enough to travel far. So we wandered around a bit trying to find the place. Once there it was great. Staff was friendly and we didn't wait long having done an appointment online. A script was called into the cvs pharmacy across the street and we got taken care of pretty quickly.

I have mixed feelings about this urgent care. This urgent care came highly recommended to me from a…read moretrusted friend, and I sought it out while having some strep-like symptoms. The biggest pro is that everyone is very personable, and the MA & doctor both had excellent bedside manner. It was genuinely a good experience while I was being looked at. The biggest con is the wait time. I initially walked in around 9:30am, hoping to be looked at 10-10:30am and make a work meeting by 11. However, I waited until nearly 10:30am (an hour later) and ended up leaving because I had to go. I returned with a booked appointment for 12:30pm, and I wasn't looked at until almost 1:45pm. Numerous people that arrived after me were taking in first, and I'm not sure why -- maybe it was a triaging thing. This is a great place to get your immediate/urgent care done, but note that it's not really immediate. If you can find a way to kill the time, you won't be disappointed. However, if you plan to be in and out, you may need to consider another location.

2.5 mi•Wicker Park, West Town

Front door

Meet the Staff

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Front Door

Physicians Immediate Care

3.1(120 reviews)

So far so good. They efficiently removed a foreign particle…read morefrom my eye. It feels so much better and I'm glad I went in. Did all the things they should and listened to all my questions. Thank you!

The staff here is either misogynistic or incompetent. Everything seems fine at first, but their own…read morevisit notes demonstrate that they are unwilling or unable to listen to their patients. My discharge paperwork includes a demonstrably incorrect assessment of my condition. A child could tell you that my toe is swollen, bruised, and in pain, but the clinical summary includes "no visible brusing/swelling". God knows if they even read the xray right, they didn't provide a copy, but I doubt it! If you're a woman or need more than a band-aid or flu shot, GO SOMEWHERE ELSE!

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MinuteClinic at CVS

2.9(29 reviews)

0.5 mi•Near North Side

I WAS the fifth person in line having showed up 5min after they open sunday morning. I waited over…read more2 hours, that was pretty miserable. The nurse I saw was great, got me in and out in 20min and was a very friendly woman (from Jamaica maybe). all and all a nice service but just be prepared to wait and wait.

Hoffman Estates CVS Minute clinic it doesn't matter that…read moreyou have an appointment. I waited over a half hour to see a provider and then they were going to close so I did not get to see the provider because the provider took some walk-in right before me who took an extended amount of time that interfered with my appointment time. Not efficient at all I'll never waste my time coming here again.

Services

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Interior

Endeavor Health Immediate Care - Chicago in Lakeview

2.4(15 reviews)

2.7 mi•Lakeview

Stopped here to visit my dr…read more The front desk personnel are wonderful and pleasant outgoing and helpful. Dr Zelby is such a fantastic doctor. Puts his patients first and so good at his craft Can't say enough about this doctors office Wonderful people all around Thanks guys and gals

I came here from the suburbs for a dermatology appointment, and was very thankful they had a free…read moreparking lot. That alone saved me a lot of trouble. Upon entering the facility, I was very impressed by the modern architecture - how cool! I was checked in right away, and only had to wait 5 minutes to be seen by the nurse ( and I was early to my appt.) After checking me in, the doctor arrived only 2 minutes later. Wow! I truly appreciated how efficient everyone was here! The one thing I suggest they improve is the loudly creaky doors between the waiting room and the patient rooms. The sound echoes, reminding me of a horror film!

Entrance

Welcome - we love our patients and want to help!

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Waiting room

Endeavor Health Immediate Care - Chicago in Bucktown

2.3(3 reviews)

2.5 mi•Bucktown

We had an amazing experience. My mom is visiting from out of town and had radiating pain down her…read morearm. We saw Dr Bass who was awesome and had X rays and a full treatment plan in less than an hour. Also easy parking lot. My only complaint is their phone scheduling line was slow and redundant. But they got us in quickly, which was the main thing.

Avoid. The facility itself is brand new, very nice. The service is fairly impersonal; the front…read moredesk attendant left the desk multiple times when we were there, leaving potential walk in patients very confused and waiting for long periods. Some left because she never returned. The health issue we were being seen for was very simple, but the practitioner told us to go to our primary care doctor the next day. (If that was the solution then why would We have gone directly to urgent care?). A frustrating waste of time, I would not recommend this urgent care - there are plenty of other options in the area. Updating the review to remove a star. We finally were able to see a provider and got the exact diagnosis I told the NP at this location that we suspected, and she disregarded.

Endeavor Health Immediate Care - Chicago in Bucktown

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WellNow Urgent Care

3.4(106 reviews)

4.0 mi•North Center

I booked an appointment for an x-ray for this location and when I got to the office the front staff…read morelet me know that the provider had called out and I could not get my x-ray there. I was visibly upset out of frustration and the front staff (I unfortunately did not get her name) quickly let me know that a nearby location had x-rays and appointments available. She transferred my appointment and I was able to get seen within the hour at Clybourn. Thank you to the front staff worker, you genuinely helped turn my day around!!

Slow process even when only one other patient is there. I also found it ridiculous that they can't…read morethink through the steps of what would we need to do next. They have a sign up with a miss spelling. When it was brought to their attention they said they knew, yet they keep it up. Why would you leave a sign up that conveys anything other than We are capable, intelligent, and you can trust us?

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NorthShore Immediate Care

3.4(32 reviews)

3.8 mi•North Center

I went to get help with a lingering cold today, and the staff there is fantastic.I completely…read moreforgot to bring all identifying info with me-no insurance card, driver's license, etc. This is what a lingering cold does to you...makes you forgetful! I thought for sure that they would not see me but they did, based on the photo matching me and my answering questions right, and a few other things. The front desk person was very polite, understanding, friendly, and helpful, and my doctor was a good listener with a sense of humor as well. I got all my questions answered and felt respected as a patient. She was thorough as well which matters to me a lot. I have been to this place before, and it was excellent then and was again today. I highly recommend it to anyone who does not want to wait for a doc appt. and needs to be seen sooner than later.

Came in for a bad cough / Rx renewal on 12/3/2024, they wouldn't see me…read more Since Endeavor took over North Shore the quality of service and of medical care has deteriorated significantly, though I'm sure their revenue numbers look great. They've got these Urgent Care storefronts all over, I'm sure it is helping them increase their billing.

Nurses Station

Patient Exam Room

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Front Entrance

Quest Diagnostics

3.1(32 reviews)

0.8 mi•Near North Side

I had an excellent experience at Quest Diagnostics. I did not schedule an appointment prior and…read morewalked in. I was able to have my blood drawn in 30 minutes. I researched how to get there, as some have complained they could not find it. I walked into the building, and the security staff told me to go to floor 15. I walked into the office and checked in at the kiosk answering a few simple questions. I get a bit uneasy about having my blood drawn, but Tiffany was wonderful. She had such a calm and reassuring voice. She told me everything that that we would be doing and took extra care as she drew my blood. Before I knew it, it was done. Tiffany made sure I was feeling okay before letting me know how and when I should expect my results. She was really fantastic! I had a great experience here and recommend it. For peace of mind, do a basic search of the address so you can get familiar with where you are going. It helped for me. :)

I arrived 5 mins before my appointment at 1 pm and there were 7 people in the waiting area. No one…read moreknows when they were supposed to be called and there was no staff that we can see from the waiting area. Adding a doorbell or something similar might help? But I can also see the reason why there's no such thing. May just be an abnormally busy day... At about 1:10, I got called for my appointment. It was smooth after that. I was in-and-out pretty quickly and there was only a few people waiting then. Don't come here unless you have an appointment.