I use this I have bought 3 wwe games here and 2 gifts for my friend and 4 for my nan and 5 for my…read moredad and this is my usual ceX store

Apparently I previously gave a 5 star review. I've had to…read moredowngrade to a 1 star review because of fraudulent activity. They denied a 2 day voucher return from a tablet bought in Crawley because the product was too damaged. The damage in question was a hairline scratch on the side frame of the tablet. They confirmed that my receipt said it was bought in Grade B condition. Apparently a scratch that isn't even on the screen, and requires a strong light source to be visible, is too damaged for them to accept. According to a young man who refused to give his name but claimed to be the manager, that wouldn't be sold in his store at all, not even as grade C. This is a scam performed because the tablet in question is difficult to sell as it has an out of date OS that can't install apps or use the internet anymore. Individual franchisees protect themselves by refusing returns from other franchisees as they don't want to eat the cost of stocking something they never wanted to sell or having to pay to ship the item back to its original store. The idea that CeX acts as a monolith chain is fiction. Treat each store as an individual store and don't expect a promise from one store to be upheld by another. I would like to add that their behaviour was professional, but the blank faced lying about the condition being too poor to accept for return means what seemed to be professional behavior was actually blatant trolling. Oh and I did get my return. I went back to the original store, Crawley, that I bought it from. Purchased a more appropriate tablet and it was quick and painless. It was a lovely day out and CeX Crawley earned their 5 star review. Edit: Also these pictures are out of date.

Out of the two Game stores in Crawley this is definantly the better of the two. More space, less…read morepeople and alot bigger than the one located inside the mall.

Wide range of games, helpful staff, what more do you want from a game store :)read more