I recently had a problem with my Nokia 5800 X press music so I visited the O2 store in Worting. They had no courtesy handsets to offer me (sorry, you lost a star for that as I came in twice) so I bought a cheap unlocked mobile from another store as 02 PAYG handsets are locked.
Although purchased from another store, the staff at 02 swapped all my contacts to the new handset for me which took quite a bit of their time.
They then sent of my mobile with a list of faults and aranged for it's repair.
The phone was posted back to me, as promised about two weeks later with new software and in better condition than I sent it off. They took off my pooorly applied screen protector and perfectly fitted a new one, free of charge. They even replaced the scratched screen as well as fixed the mobiles faulty ear speaker.
I just wanted to say, an excellent service. I'm so glad to be an 02 customer, they really have looked after me. Well done to all the staff in Worthing Montagure Street, and the Nokia phone fixing team, wherever you are.
Thank you
Mark read more