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    Vodafone

    3.0 (1 review)

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    CeX

    CeX

    (15 reviews)

    ££

    If you buy from Cex only do so in store and then, buyer beware. The 5-year warranty isn't worth the…read morepixels its written in. I made the mistake of ordering online. I was sent a phone which was not fit for purpose. It would not open to 180 degrees. The after-market screen protector was creased so I removed it because it was a Samsung Z Fold 4 and I hoped it was this badly applied after-market (i..e. not the one Samsung fitted in their factory). I hoped removing it would allow the phone to open to 180 degrees as it is supposed to. I emailed Cex who told me to take it into the local shop. The salesperson who served me looked at the phone and confirmed that it did not open fully as it should. He also noted that there was a bulge in the middle of the hinge. I said how disappointed I was that it wasn't as expected from your company who my son has been using for many years. I said I thought it was a grade C, but the salesman replied "it should never have been sold to you in this condition (the hinge bulge as well as not opening flat). I used Cex because they had upgraded their guarantee to five years. The salesman said he'd process the refund because no Cex branch had a similar phone. I left the shop disappointed that my purchase couldn't be repaired and Cex didn't have one find the same price range. An hour or so later I was phoned by the salesman from the Cex store I visited. He told me my refund had been cancelled by his manager because I had removed the screen protector and the fact that it was creased and bubbled didn't matter. I had voided the warranty on a phone a Cex employee said ex should never have sold me! He told me that his manager had noted I had removed the screen protector and had therefore voided my entire 5-year warranty. The warranty states I must not remove the "factory fitted" screen protector. I pointed out the screen protector wasn't the original because whoever applied it had creased it when they had put it on and there were air bubbles under parts of it. That made no difference. I have wasted £465 and have a phone which is frankly not fit for purpose. AVOID.

    Like certain record shops, CeX seems to smell permanently of boys sweat and smelly trainers…read more This is probably down to the clientele and the fact a lot of boys in their teens and early twenties seem to shop there. As the window displays show, CeX is a second-hand store that specialises in new and used video games, DVDs and videos. They have TV drama and documentary box-sets, world cinema, music and hundreds of more mainstream releases from Harry Potter to Slumdog Millionaire. They also sell mobile phones, iPods, iPhones, laptops, digital cameras and blackerries. The reason most people go though, is for the games and DVDs. Next time I go I might wear a nose-clip. I'll definitely go back though because I picked up Seasons Two and Three of Six Feet Under for a tenner each.

    GAME

    GAME

    (2 reviews)

    Game at Brighton's Churchill Square is a fairly average branch of the chair in terms of looks, it…read moreis the only branch Game has now in Brighton centre, as it seems they closed down their Western Road store a good while ago now. The selection is okay, it isn't great, this is especially shown by a mobile phone section which seemed smaller than any Game store I've visited, which is probably down to Game offering really poor prices for mobile phones compared to recyclers like Mazuma Mobile. Example: I have an iPhone X 256gb which is unlocked. Game offer £405 Three and O2 offer £415 (with price match to Mazuma Mobile) Music Magpie offer £490 Mazuma Mobile Offer £515 As you can see there is a considerable difference between the Game price and the price offered by other retailers, which I feel is also having a knock-on effect on phones being traded in, the phones then sold here seemed to be at highly inflated prices. The selection for games was okay at best, there wasn't a console on deep which 99% of other GAME stores I've visited in the past from Manchester to Sheffield, and many more seem to have. 1* - Selection isn't up to scratch and the same can be said for trade-in and selling prices.

    Although slightly smaller, and boasting less stock than the Game store on Western Road, this is…read morestill worth visiting if you happen to be in Churchill Square. You'll find PS3 games, Xbox games, Pc games, games for the Wii and DS, as well as Ipods, consoles, console accessories, and some game walkthrough guides. The preowned games section here is ok, and as in other Game stores, you'll find retro PC games available, with a special offer retailing them at 3 for £10. Staff are knowledgeable and professional.

    O2 Store

    O2 Store

    (6 reviews)

    ££

    As one of four main mobile service providers in the UK, O2's store here on Western Road is pretty…read morelarge and follows the new style O2 store layout which is slowly being implemented throughout the brand's network of branches. (Sadly they're spending more money on these stores rather than improving their awful mobile signal) The store is pretty cool, it backs into the Imperial Arcade however you can only get into the store opposite Churchill Square, on their Western Road entrance. Pretty much average new-format O2 store in most regards, the staff seemed nice and helpful enough. They did have some offers on display but these were more expensive than other networks who had locations nearby such as Three a few doors away and Vodafone a short walk away, who both offer Unlimited everything for £20 per month (the Vodafone offer was after cashback, however), while O2 was charging a higher price for less data 3* - Pretty much average store, yet for one of the worst networks in terms of signal, albeit I don't want to let the latter effect a review which is of course for the store and not the specific network.

    I usually hate phone shops- the staff ignore you and play on their phone's, the layout and signs…read moreare no help, when the staff do speak to you they are perpetually trying to push things on you, to make you spend more money. I went in to this O2 then, under duress, and only because they have the great and mighty iphone. And....I was impressed! The staff greeted me straight away, let me browse a bit and then asked if they could help. They gave me several options for the iphone, weren't pushy and explained all the differences in technology clearly without being patronising. I may have to revise my opinion.

    Vodafone - mobilephones - Updated May 2026

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