Aric was incredibly accessible and fixed my cracked screen right away. I called him early in the…read moremorning, and just 30 minutes later, my phone was fixed in about 10 minutes! He made the whole process so easy and fast. Aric is not only skilled, but also super nice and trustworthy. I highly recommend him! He'll definitely be my go-to if my phone ever breaks again (hopefully not ). But if it does, he's the person I'll be calling and will be recommending to anyone around me! Thank you, Aric, for saving my phone

I was at an airport hotel in Atlanta, and I was flying out the next day to go an Alaskan cruise. I…read morereally wanted my phone repaired. TechMates came to me at the hotel and fixed my phone in under an hour! The price was reasonable too, and cost me a small fraction of what it would have cost to replace the phone, even though it's several model-numbers old. I cannot believe the level of customer service provided and the quality of goods they're using to repair phones. I feel like I got an incredible value for the price I paid. If you're in the Atlanta metro and you need your phone repair, don't go to a storefront somewhere...let TechMates come to you! You'll be glad you did!

I asked a number of businesses for a quote for replacing a screen for my cell phone and cell phone…read moreunlock was the first to respond promptly with a very good quote. Our discussion was great and I highly recommend this company.

Great Location to get your phones repaired at. Boss will always work with you on a discount for…read moreyour needs. Love the Free Screen Protector Promo also. Keep up the good works y'all.

Great service at a great price! Fixed a shattered iPad screen AND replaced the battery in 40…read moreminutes! Much less than other quotes from similar tech services. Highly recommended and I will be using them again! Thank you for the great repair service!

Very disappointed with the poor customer service after business receives payment (battery…read morereplacement iPhone and charging port repair) The owner was quick to schedule my battery replacement (15 min after our call he arrived to my home) and completed the repair. HOWEVER the next day, I noticed major issues with the "supposedly" new and "supposedly" OEM battery as it overheated while charging and then discharged very quickly (90% down to 20% in about 3 hours). A new battery shouldn't discharge that quickly and my phone displays "Unverified" on the battery health & charging indicator under battery settings which is clearly a red flag. Called him to resolve and he said that he gets parts from Mobile Sentrix which I noticed it has reviews stating that this wholesaler distributes defective parts (that explains my battery issues). The business owner tried to reassure me that the battery is not defective and that I can buy another one that he will install free of cost (this should've been stated BEFORE the repair, why should I pay for 2 batteries??) We set up an appointment for next day which he ended up rescheduling 5 minutes before our meeting!! (very unprofessional and inconsiderate) and spoke to me with a hostile attitude because I wanted him to honor our appointment. He gave me an ultimatum of "do you want the appointment tomorrow or not?" No apology or "customer satisfaction is paramount" applied here. Part of the problem with his service is that he prefers you pay him via cash, Zelle, etc and unfortunately in the event of an issue you don't get credit card protection. He charges more for credit card (hindsight should've protected myself). I entrusted this business based on the high rating and unfortunately his level of service drastically changed as soon as he received my Zelle payment. Overall this was a frustrating and costly mistake. The business states repeatedly that "Customer satisfaction is paramount" and my experience was that this principle ONLY applies up to the point of payment. The business needs to put more effort into ensuring the SAME level of service and customer satisfaction before and after payment (including cash payment). We agreed to another battery replacement the following week and he decided to block communication my number and not resolve the issue. The business took my money and refused to ensure customer satisfaction, I'm very disappointed and do not recommend this service whatsoever. Here are 6 of the issues I discussed with the business owner (in person) prior to him deciding to block my number and claim that my behavior is not customer "standard": 1. After the business received my nonrefundable payment, I was trying to schedule a resolution to the potential defective battery problem, however the owner spoke to me in a hostile and aggressive manner which CLEARLY demonstrates that customer satisfaction is not the top priority 2. I requested an apology and he did so (why didn't the owner take the initiative beforehand to apologize?) 3. The owner suggested I drive to him for the battery resolution which was unbelievable considering that the business model and expected level of service is that the tech always drives to the customer 5. Told the owner that excellent customer service would be to ask the customer what can we do to make this better? Explore options instead of your way or the highway. Blocking my number and refusing to resolve my battery issue is very unprofessional and completely contradicts your slogan of "customer service is paramount". 6. Based on the high rating I trusted this business and chose to pay cash which unfortunately doesn't provide any protection options in the event of any issues. I will not repeat that mistake.

My iPad 11, 3rd generation, would not turn on, and my screen was cracked…read more It took me four attempts to catch them open; they were able to get my iPad back on and replace the screen. It took about two weeks before they had it ready and another three attempts to catch them again open for pickup. The same day, I tried to use my Apple Pencil, but it would not pair. I also noticed the sensitivity on the screen was not functioning correctly. I contacted them to tell them about thisbissue, and all they said was that they not work on that. I took the iPad to Apple, and they told me the screen was not functioning because it was replaced incorrectly, and that's why I was unable to connect the Apple pen and that I would never be able to pair them again. This place charged me $360, and it took three weeks to get it back, just so that the screen wouldn't work correctly. Now I have to buy a new iPad.

FIVE STARS My Wife…read morebroke the front AND back glass on her iPhone 8 Plus. I didn't even call ahead to Phone Rush. I just walked in off the street with the phone. The guy behind the counter quoted me, what? $83 to replace the front glass. Sold. Back glass is cosmetic, and Wife has a case she likes. The same guy who quoted me did the repair himself, right on the counter, in front of me. No secrets, complete transparency. He took about 20 minutes to finish, and I was on my way. Great conversation too! This shop has a kind vibe, and good people working there. I will highly recommend Phone Rush to my friends and associates in the area.

I cracked the case in six days still had the receipt and the guy said he could do nothing for me…read morebut give me another case, but with a lower price. Not good cases in the shop and they don't have a warranty system don't go there

Absolutely professional, and courteous they responded in a timely manner, and I was very…read moreappreciative

Love this place. I trust them and their work. Will be bringing my tech to them for the foreseeable…read morefuture. Thanks yall!

I have no clue if it was just back then but this store sucked I brought my computer in for simply…read moredamages that were easily repairable for at least I say 1 to 2 years. All I had problems with was the keys on my laptop 2 keys didn't work and I brought to them. It worked but only for a month then the keys began not to work again and they lost some of the screws underneath the computer would not recommend

My husband and I visited the uBreakiFix store located on Dallas Highway recently. When I walked…read moreinto the store I immediately noticed how clean and organized everything was. Josh, the employee that helped us, was with another customer but greeted us and was very polite. When we got up to the counter my husband expressed he thought the problem was with his iPhone's charging port. Josh examined the phone, agreed and took the phone to the back to see what he could do. When he returned to the front with the phone he plugged it up so we could see it was charging efficiently. Now, a couple days later, the iPhone is still preforming and charging much better than it had been. I was impressed with Josh's care, not only with the iPhone, but also with explaining to us the ins and outs. If My husband or I have any other malfunctions it's great to know we already have an excellent place to go with fabulous customer service and fantastic technical support.

I didn't even know this place was nearby. I trashed an iPhone that I knew was not repairable but…read moreinsurance needed to have it appraised. Called and spoke with Theo and he told me to come on on. Him and another tech did an extensive assessment and confirmed my suspicion. I was very impressed with the service and the detail of the estimate.

This company is out of business, with no notification to customers. Would have been nice to know…read moreas their VoiceMail makes you think they are still in business.

I needed a minor repair on my iPhone 13. I walked into the own/tMidHowell Mill location. Cameron…read morewas able to repair it in a few minutes. Even more important was his excellent customer service. What a great experience! Thank you Cameron. I highly recommend iRepairit/Midtown.

I'm a returning customer. Getting another vehicle keys programmed and an additional key fob was…read moreworth it. The value of service. I was able to complete more errunds and finish my day.

A bit dark and lifeless inside, but the young man that helped me actually made me smile. He was a…read morebit quiet and reserved, but articulate and personable enough to handle the job. (No fault in that from my perspective) I came in to get a battery replacement on an ancient iPhone 8, which works just fine for my needs and the young man told me that the Technician that would perform the replacement would be in at 11 (It was 9:15 at the time), so I went and grabbed some breakfast, stopped by to say, "What's up" to my Sister and came on back. I don't know if the 2 young men were friends prior to working at Batteries Plus, but the Technician was another young man that made the Artist and Hippie in me smile. He had piercings everywhere and probably also unseen tattoo's, but that type of thing doesn't move me in the slightest - Can you do the job!? He had a similar personality and disposition as his counterpart and he said to give him an hour to work...I did, came back and my antiquated iPhone 8 now lives on!!

Came across this company while Yelping (of course). And I…read moream a extremely happy customer! Conveniently, Lynden offers mobile service right to your business door or home by coming to you if needed. I spoke with him, schedule an appointment and Whalah, 15 mins later...my phone looks just like brand new again. This business owner was overly nice & offered exquisite professional replacement of my iPhone XS 10 Max cracked screen and might I add reasonable! After calling 3-4 companies before him, I can tell you that his prices are very competitive & you will not be disappointed in his work. Cell911 is the only way to go! P.S.: Keep up the great work of being our phones back to life!!!!

Linton was fair and incredibly helpful. He communicated promptly and professionally to set up the…read moreappointment. Repaired my phone quickly and gave me a reasonable price. I'd highly recommend Cell911Repairs.