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    Phoenix Nail Salon

    4.0 (4 reviews)
    Closed Closed

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    Services - Phoenix Nail Salon

    Manicure

    Manicure and pedicure

    Nail fill-in

    Phoenix Nail Salon Photos

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    Recommended Reviews - Phoenix Nail Salon

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    2 months ago

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    2 years ago

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    2 years ago

    Customer service here is one of a kind! Yami takes great care of her customers! Highly recommend!

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    3 years ago

    My nails got so crusty from the nail polish and I would give it a 0 but I can't so I gave it a 1. One of the employees was so rude!

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    Phoenix Nail S.

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    Venetian Nail Spa - Nails that popped off that are replaced or glued on

    Venetian Nail Spa

    3.3(305 reviews)
    0.4 mi
    $$

    I have been looking for a new nail salon in Plantation and since I was already in the shopping…read morecenter I thought I'd run in to Venetian and check prices and see about making an appointment for later that afternoon. There were several friendly women at the desk and I asked about getting a gel manicure and a regular pedicure. I also wanted an extra coat for protection. They made a point to look at my nails first to check out what I had on. I was quoted $45 for the gel manicure, & $5 for the extra strengthening coat, plus $35 for a pedicure. I made an appointment and arrived on time a few hours later. They have numerous stations and the decor is very nice. All the technicians were wearing black. I was introduced to Jenny and told to choose a polish color. Jenny led me to her station so she could remove my previous gel polish. While the gel was soaking off, she moved me to a pedicure chair. There were big screen TVs around and she brought me a bottle of water. The water in the tub started out cold., but after it warmed up I received an amazing pedicure! The polish looked great and my feet and legs were rubbed with lotion and then wrapped in a warm towel . (The massage chair was nice too!) When I finished it was $80 as quoted and my fingers and toes look great! I think I may have found my new nail salon in Plantation!

    This experience was my fault because I ignored my instincts and didn't bypass this place. Wanted to…read moregive them another chance. Customer service was extremely disappointing. Prices aren't clearly displayed, which caused confusion from the start. My nail technician was Annie, and she rushed through my manicure. I asked for a white tip with a gel top coat. The staff at the front desk asked if I wanted hard gel, and I said yes because I'd never heard of it before and assumed they were recommending the right service. How was I supposed to know the difference? When I questioned the service, Annie told me I was wrong because I hadn't explained what I wanted correctly--even though she wasn't at the front desk during the conversation. She then told me I should have come to her directly. That's not something you say to a customer, especially when I didn't even know who my nail technician would be. I also didn't appreciate her attitude. Within a week, my thumbnail chipped and broke off, and black marks started appearing under some of the white tips. I returned to have the issues fixed and asked to speak with a manager, but it felt like talking to a wall. Annie repaired the two damaged nails but then told me that hard gel "wasn't for me." My response was that the problem wasn't the service--it was the application. Shortly afterward, more nails started popping off. I ended up going to another nail salon, where I paid $5 to have the one nail repaired, and I also had to buy press-on nails to match. I spent $65 at Venetian, plus more money afterward, for a total of about $80. What a waste of money. I will never return. This business needs better customer service and better training.

    Photos
    Venetian Nail Spa - Nail that was replace by a different salon, press on and nail that recently popped off

    Nail that was replace by a different salon, press on and nail that recently popped off

    Venetian Nail Spa
    Venetian Nail Spa

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    Phoenix Nail Salon - othersalons - Updated August 2026

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