I was very happy with this business. The owner only charged me for the Tow charge…read more He would of been justified to charge me an evaluation fee. The mechanic that said it was a transmission problem. This business say it was not. A true honest business owner who has a Veteran daughter. While the place doesn't look like much this man knows his transmission. As a Veteran I support this business. I definitely would recommend this to my friends and fellow VETERANS.

I was recommended to Kens and then checked them out on Yelp. The reviews are overwhelmingly…read morepositive for a mechanic. I had what looked like a output shaft seal leak on my transfer case. Phil properly diagnosed it as something else and sent me in the right direction. He only charged me to top off some fluids which it needed. I appreciate expertise and the honesty.

BILL IS THE MAN! Here's my story…read more I'm 22, just moved here from Texas on my own, and have absolutely no family out here. my car broke down on Tuesday night in the middle of the US 60 down in MESA on my way home from work and I was TERRIFIED. I took it to a shop near my apartment at first and they kept my car for two days - telling me they would call me with any updates. i didnt hear anything from them. finally I had to call them to figure out what was up and they told me my entire transmission was shot and i would need to pay AT LEAST $1500 for a USED transmission (their words). I didnt trust it so i said fuck that and started calling around. I actually called a place closer to my home that RECOMMENDED Bill's shop. their exact words in response to my problem were "this guy is the ONLY guy in the Valley I trust. he is incredibly honest, fair and wont throw out a transmission unless he absolutely has to. call him, his name is Bill." you KNOW that says A LOT about someone if another shop recommends him and his services over their own. So long story short, I got my car up to Bill's shop and told him what was going on. I dont know SHIT about cars - so usually people try to take advantage of me, but Bill didnt. he went on to tell me the different kinds of things that could be wrong just based on my half-assed explanation of what happened. he knows his shit, hes been doing this for 40 years!!!! When I got there to talk with him, he sat me down after inspecting my car and said that he was going to do some research and see if my transmission could be covered in FULL at the Ford dealership down the road. he said he would rather me be happy than have to charge me a ton of money for a problem that Ford could fix themselves! he said that he would call around and get back to me in a day or two but about an hour after seeing him, he calls and says "I'm about to make your day" and tells me that SURE AS SHIT, IT IS COVERED IN FULL!! thanks to Bill, I wouldnt have known!!! I wish I couldve paid him for his kindness and I wish I couldve paid him for any work that he couldve done on my car because I already KNOW it wouldve been a quality job. Anyone this HONEST and this RELIABLE and this TRUSTED and this WELL RESPECTED and LOVED around the community is someone WELL WORTH TAKING YOUR BUSINESS TO!!!! thank you Bill!!!!

Headline: $50,000 in Family Business and Zero Accountability: A Warning to Diesel Owners…read more Rating: 1/5 Stars I am a mechanic of 30 years. My brother is also a certified mechanic. We trusted Bill at State to State Transmission with four of our vehicles, spending over $50,000 in total. My 2006 Dodge Ram 3500 alone accounted for $12,000 of that for what was promised to be a "bulletproof" build for my hauling business. Instead of a reliable work truck, I have been met with repeated mechanical failures, thousands in towing fees, and a complete lack of professional decency. The Mechanical Failures: My stock transmission lasted 250k miles of heavy hauling. Bill's "bulletproof" build hasn't even made it 50k miles. The truck has been back to his shop three times for the same failures. Most recently, I was stranded in Tucson with no forward gears. When I pulled the codes, they pointed directly to parts Bill claimed were "better than OEM" and "guaranteed not to fail." They failed. Furthermore, when the truck was first towed in, the ECM was perfect. When I got it back, the ECM was shorted and burnt. Bill took zero responsibility, forcing me to source a replacement myself. The Warranty & Conduct: Bill talks a big game about "standing behind his work," especially when bad-mouthing other shops, but he does not honor his own word. Every time his work fails, he becomes argumentative, dismissive, and condescending. He treated me like an "ignorant fool" despite my three decades in the industry. He demands the truck be towed back to him (from Show Low or Tucson) but refuses to cover the massive towing costs caused by his faulty workmanship. He consistently looks for excuses to void the warranty rather than fixing the problem. The Financial Toll: Between the original $12k build, the $10k spent at a previous shop (which Bill promised to rectify), and the now-estimated $7,500 to finally fix this correctly elsewhere, I will have $30,000+ into a transmission for a 2006 truck. The Verdict: Do not be fooled by the bravado or the promises of a "30-year guarantee." Bill showed no kindness or decency to a family that spent $50,000 at his shop. If you rely on your truck for your livelihood, stay away. The "bulletproof" promise is empty, and the customer service is nonexistent.

I've been taking my German import to Doctor Automotive for years, and I can honestly say it's rare…read moreto find a mechanic with this level of honesty, integrity, and fair pricing. Armen consistently does excellent work, takes the time to explain issues clearly, and never pushes unnecessary repairs. I trust him completely with my vehicle, which says a lot -- especially for import cars. I've recommended Doctor Automotive to many friends over the years, and every single one has had a great experience. If you're looking for a mechanic you can truly rely on, this is the place. He is the best.

I took my vehicle to check on engine and ABS lights. Unfortunately, it required some replacement…read moreparts. However, the dealership delivered the wrong parts to the shop. It took a while to repair the vehicle. However, Armen was great, honest, and informative of the repair. I would recommend this shop.

This guy (Shawn) is a scammer. I ordered a rebuilt transmission from him and very explicicitly…read morerequested a 4L65e core. I trusted him to provide what I ordered but some months later I had transmission problems - leaks and shifting. I realized he provided a 4L60e transmission. I took it back to him about three times and he is never in the shop. I called numerous times and never got a return call. This guy is a scammer.

Took my truck to them after being referred by Arizona Engine Rebuilding. Shawn gave me an estimate…read moreand they stuck to it. The Covid-19 issue delayed the repair, but Leslie kept me informed of the progress. It was a great experience and a pleasure to deal with the staff. I highly recommend them and I will be bringing my other truck to them to service that transmission as well. Great job guys, she runs like a champ.

This shop has always worked very hard to keep my 20 year-old SUV in good running order…read more They stand by their work.

I've been going to this location for the past two years now. Not just for oil changes but really…read moreanything that concerns me with my car. Every time the team is so kind, helpful, and clear. I never once have had to question them as they are always honest and save me money. I've met a lot of them on the team, and I've only had great experiences. Especially as someone who doesn't know anything about cars, I feel comfortable with the guys here. Never feel as if they are taking advantage of my lack of knowledge. Plus great prices!

Great place for repairs. On time, efficient & the people were very helpful. We'll be back!read more

I have been here twice, once for my alternator and then for my starter. I have been very happy…read morewith the service I have received and the staff is extremely nice. I find their prices to be fair, the dealerships would have charged me twice as much. This is my auto shop from here on out.

Just left for a two month road trip and the turbo on our 2015 Ram Cummims decided to die. S and K…read morewent out of their way to get me the only turbo in Phoenix and install it the very same day. They stayed past closing for us just to get us back on the road to continue our trip. This was also a holiday weekend. It would have been easy for them to say no. The quality of their work was stellar. No issues pulling our fifth wheel the next day. I can't thank the guys there enough for going above and beyond. Highly recommend Chris and his crew. Six stars was earned! Anthony K. Very satisfied customer

Catastrophic breakdown of my 2018 Dodge Ram required a tow truck. An online search led me to S&K…read moreTransmission & Diesel Repair. Thank God! This team of professionals diagnosed the issues, reviewed the maintenance records and fought for me with the extended warranty company. Outstanding results. Special thanks to Chris, David and the technicians directly involved! This business rocks!

Requested a full transmission repair on a blue '07 Mustang this past late summer. It was still…read morepricey but well worth it. They were very patient with all our questions, showing up to check in, and dealing with a grumpy owner. We did have a few random issues after the original repair but nothing tied to the repair itself. They quickly took care of them. It has been running great!

These guys are amazing! I've stopped at a few different places and they told me they couldn't take…read morecare of me until next week with $150 diagnostic fee. Almost didn't stop, but I'm glad I did! Advanced took me in and diagnosed my truck on the spot. He figured out what was going on within 10 minutes and fixed it while I was standing there. I was in and out in less than 30 minutes with a great price. Since they took care of me so well, I'm deciding to take my truck in for all of the suspension work And any other work going forward. I recommend these guys to everyone!

I'm consistently impressed with the level of service here--it's far better than what I experience…read moreelsewhere. Aaron provides prompt responses, fair pricing, and efficient parts sourcing. Getting quality work and accurate quotes on my own or through other shops can be challenging, but working with Aaron makes everything easy.

I brought my vehicle in Yesterday for an oil change that used to cost $85.00, now cost$100(costs go…read moreup for various reasons Tariffs, etc.) Honestly,I forgot there was an estimate For 1hr. Diagnostic and1/2 =$195.00 . My bill was $302.92 When I found out the cost my budget was blown . I am A Senior Citizen of 75 living on a fixed SS INCOME! My rent is 50% of my Check.(OUCH).The $195 is equivalent to 2 wks of groceries. Will go to Food Pantries! I shared this is food off my plate. The parts manager said he couldn't take food off his employee's plate. God will take care of this. Jeffrey/ Phoenix PS : I can no longer bring my car there at such ridiculous prices.