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    Services - PHOENIX

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    Recommended Reviews - PHOENIX

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    Reviews With Photos

    Nancy O.

    Two friends and I recently held our 50th birthday celebration at the Phoenix. It was amazing. The location and the people we worked with to make the event happen exceeded our expectations. Place was beautiful-our guests were blown away at how awesome the location looked for our dance party and Shaskia (owner and host of the Phoenix) was unbelievable. So professional. She worked really hard to help us have a fun and memorable party. She gave us so many good tips about how to use the space and helped us in so many ways that evening. She was great at communicating before the event as well. Cannot say enough about how wonderful the whole experience was with the Phoenix.

    6/6 Response citing non-disparagement clause after public review appears, demonstrating pattern of response to feedback.

    As a business owner and woman of color, I'm sharing my documented experience at PHOENIX, which markets itself as a community-minded space. TIMELINE (all documented via email): - Nov 26: Received email about desk placement and 'belongings boiling over' - Same day: Responded explaining medical accommodation need for a heater and prior arrangement with office mate for shared space - Same day: Provided detailed feedback about how communication styles impact marginalized members and requested clear written policies - Nov 29, 11:20 PM: Received termination notice (during their stated closed holiday hours) with no policy violations cited - Dec 1: Vacated space before upcoming surgery - Dec 2: Management attempting to restrict sharing of this experience Key Context: - Initial concern was about a medical accommodation (heater) - No written policies existed about desk placement or personal items - My feedback focused on communication style and need for clear policies - Termination followed feedback about inclusive communication - All arrangements with officemate were mutually agreed upon - No disruption to other members was documented PROS: - Beautiful physical space - Engaged community members - Good location CONCERNS: Their actions contradict their marketed values: - Medical accommodation request led to scrutiny - Feedback about communication resulted in late-night termination - No policy violations cited - Actions conflict with their claim of being 'community-minded' !! Important Pattern Notice: All statements are supported by email documentation, which I'm sharing for transparency (1-6 screenshots). These emails demonstrate the progression from providing professional feedback about inclusive communication to receiving a late-night holiday termination notice, followed by attempts to control the narrative. All communications preserved in their original form. Follow captions 1/6, 2/6, 3/6, etc in order to follow full story. I hope this helps others make informed decisions about shared workspace options in Alameda.

    Perfect size venue for a party or get together! Saskia made booking super easy and she was very communicative throughout the whole planning and setup process. Loved the onsite the refrigerator and bar area. The whole venue and bathrooms were super clean. No surprise fees after the booking was completed.

    Karen W.

    It's a great venue for an event as my son and his fiancee held their baby shower there recently for about 60-70 people! The venue is beautiful with a counter to put the drinks, chairs and tables, and a smaller room which is open air and very comfortable. Bathrooms are clean and place is cozy. Parking didn't seem to be a problem on a Saturday as everyone was able to find parking.

    Elgin W.

    My family and I had my father's celebration of life ceremony at the Phoenix last week. We are extremely happy with how everything went. The Phoenix staff was super helpful with all of the planning. I worked closely with Ms. Saskia Winter, the founder. We exchanged many emails and she was always responsive and answering all of my questions, which helped a lot. I also visited the venue twice. The staff, (Julie, Artie, and Lakisha) on the day of the event was also super helpful. Things went smooth once the event started. The space was intimate which made it easy for people to connect and mingle. We had food set up and a few decorations. I'm happy we decided to use the Phoenix to remember and honor my father. I highly recommend hosting an event there. You will not be disappointed.

    Vanessa C.

    I hosted my birthday party here and the staff was soooo helpful. I had some things go very differently on the day of and it was great to have such supportive staff on hand. From initial correspondence to working out the details they were very friendly and personable. Plus the space itself is already so cool and chic!

    Baby Shower Goodies.
    Karen L.

    Came here for a friend's baby shower. It's by Jim's Coffee Shop and across from the Alameda Library (if you're familiar with the area). Parked at a meter in front and it was Sunday so it was free. Nice space that fits probably about 50-60 people. Noticed the maximum capacity sign inside says 49 but there's a small outdoors area too with a bullseye and darts! There are some couches, paintings and tables inside the space. Clean unisex restroom with a kind of warped mirror that makes you look wide and short lol. My only complaint is that there was no AC so it was super hot and uncomfortable.

    Fun party lighting on the dancefloor

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    1 year ago

    Great, convenient work space. Reasonably priced, and the owners are responsive and maintain a great space to get work done.

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    1 year ago

    Great space, friendly staff, good location. Flexible membership options. Glad to have them in the community!

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    4 years ago

    I love Phoenix. Amazing staff, great prices, awesome location. The space is very cute and well-kept.

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    5 years ago

    This place is a warm, inviting, one of a kind. The staff is inviting and helpful. A true gem and beautiful place to work and meet.

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    Page 1 of 2

    Ask the Community - PHOENIX

    Is there a dedicated secure space?

    Yes the whole place is your secure space. For you party only.

    Is it easy to find free all-day parking near this location?

    We had no problem with parking. Street parking was open to us if your party is after 5 pm the library is closed, you can park there.

    Don’t See Your Question? Ask Away!

    Review Highlights - PHOENIX

    Saskia made booking super easy and she was very communicative throughout the whole planning and setup process.

    Mentioned in 4 reviews

    Read more highlights

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    Alameda Elks Lodge

    Alameda Elks Lodge

    (21 reviews)

    $$

    A very generous neighbor of mine invited my husband and me to the Alameda Elks Lodge Annual Crab…read moreFeed, which was held yesterday evening. I'm giving the lodge a four star for my dining experience and an enjoyable evening. My husband has been here more than a few times to play games of pool with our friendly neighbor and one of his friends. I have been here before for another event almost three years ago. The interior is beautiful, but the walls are thin. One can actually hear people talking in the next room. Our meeting place was the Mahogany Room for cocktails and hors d'oeuvres. I did not want to stuff myself with the appetizers and not have enough room in my stomach for the main entree - crab. Nor did I want any libation before the meal. After the cocktail hour, we were escorted to the Rathskeller (basement of the lodge) where the dinner was held. The gentlemen on the waitstaff were lined up in an orderly manner, serving us whatever we desired - be it the bowtie/penne pasta, dinner rolls/garlic bread, coffee, dessert. Presentation of the crab, the wines (red and white), Caesar salad and the antipasti plates was excellent...casual, yet classy. Dessert was a serving of raspberry sorbet. The only minor drawback was the bowtie/penne pasta served on the same plate as the salad plate. Even though I did not win any of the door prizes after making a donation of $20 for 20 raffle tickets, they had some nice ones, such as the $100 gift card from Scott's Seafood, $100 gift card for Yoshi's dinner and show, $50 gift cards from La Penca Azul, C'era Una Volta, 1400 Bar and Grill, Jim's Coffee Shop, Pier 29. From what I heard, the lodge raised about $1,500 in raffle ticket sales. I also have to give kudos to the waitstaff, many of whom were very tolerable and patient with this woman who sat at the next table behind my husband. She was in the wine (whine) mode. "I want penne pasta. I don't want this dinner roll with butter. I want some garlic bread. Don't you guys have any garlic bread?" On and on she went...egads...she had a sense of entitlement. Yes, there were two bottles of wine at each table, but her incessant whining almost had me do a "face palm" on her. Ooh, I wanted to offer her a piece of cheese, which would have complemented a glass of wine very well. (Now, quit your whining, lady...lol.)

    I was there for a wedding and they did a great job. I also liked the environment. The service was…read moregood, but the food was average

    Harbor Bay Club - Hallway to locker room with healing vibes

    Harbor Bay Club

    (145 reviews)

    $$$

    I'd especially like to give a shout out to the wonderful massage program at the HBC spa…read more Nonmembers, when booked for a massage, can also have access to use the locker room, women's private indoor hot tub, steam sauna, dry sauna, as well as the private women's sun deck after the massage. What an awesome spa treatment! I've been a member for two years and love the pool and the yoga classes. The staff are very helpful and friendly. Two years ago I booked an introductory tour and swim reservation, and I was immediately impressed and hooked! Parking is plentiful and the setting is very spacious and peaceful overlooking the water.

    Harbor Bay Club is not low priced, but it is worth every penny. It looks like a country club. It…read morehas a huge outdoor pool with 6 lap lanes, tennis courts and pickle ball courts. There is an outdoor hot tub. In the women and in the men's locker rooms there is another hot tub, sauna and steam bath. The locker room is constantly being cleaned, by the hard working staff. There are hair dryers and plastic bags to put your cosmetics in. I use the elliptical machine every time. The room with elliptical machines, stair climbing machine and tread mills looks out over a grassy field , the pool and then the estuary. The club was open during the pandemic because the club designed a way to have air circulating throughout. There are tropical plants inside the club. I like to do Pilates and yoga and there are always rooms available. There are many classes here, Pilates, reformer, yoga etc. There are a lot of rules for this club, which I find refreshing. You will not see anyone filming themselves for TikTok here. That is not allowed. The people are friendly and extremely polite and considerate. The young people at the front desk are always helpful and friendly. It is a very positive Alameda vibe.

    Lucky Strike Alameda

    Lucky Strike Alameda

    (31 reviews)

    Had a birthday party for my five year old at Lucky Strike today. Somehow I managed to book it on…read morethe wrong day but the manager, Efrem, saved the day and made it work. Everyone at Lucky Strike was helpful and our guests had a great time.

    We celebrated a 15th birthday here recently. Initially, I tried to call and email them. I had a few…read morequestions that I needed answered which the website couldn't provide. That resulted with no response so I was a bit hesitant. In the end, we were pressed for time so I booked online. Booking for a party of 12 and choosing the food was pretty straightforward. A week later and it's time for the birthday party. Again, I never got a response back from them other than the usual email confirmation of my event time and type. We arrive 15mins before our event and check in. They introduce us to Imane (forgive me if I misspelled it) as our coordinator. She was so nice and so friendly that I totally forgot about the skeptism that I had. She explained to us what to expect as far as bowling time, food and beverages and the arcade. She also introduced us to Efrem (again, I apologize if I misspelled it), one of the managers. We had a great conversation with him about everything. He made sure that we have everything we needed. As for the presentation.. it was more than what I expected. Chicken tenders, pizza, fries and funnel cake fries were pretty standard fare.. and 4 choices of beverages too! But they were presented so well and kept warm in chafing dishes. They had our boy's name in lights and had a full size bowling pin (to be signed) as a present for him! Great touch. Imane checked on us regularly to make sure we're not running out of anything.. and we didn't. The only thing we added were chicken wings and they were excellent as well. Overall we had an excellent experience. My initial skeptism was replaced with satisfaction. I think that we had a good value for what we paid. We all had a great time bowling and the kids enjoyed the arcade. It was a successful 15th Birthday party with much thanks to Imane, Efrem, and all the staff who made it happen.

    Regus California Marina Village

    Regus California Marina Village

    (3 reviews)

    My wife and I have been members of Regus for many years. As executive consultants for decades, we…read moreused Regus because their facilities are predictable, professional with courteous reception and administrative support. For this reason, I find no solace sharing that our experience with Regus in general and the office in Marina Village in particular is the polar opposite of our previous experience in Atlanta, Chicago, Scottsdale, Walnut Creek, and many other locations. At one point, we had nationwide membership as we held meetings with some of the nations top healthcare corporations, medical device companies and pharmaceutical firms. Here's my warning to anyone who reads this. DO NOT sign a contract with these people. Billing issues go unresolved with threats to send us to collections instead of simply fixing the issue. And the national help desk is just the opposite of help. We recently moved to Tracy, California where there are NO Regus offices (none). Yet, Regus refuses to release us from a tricky renewal to receive mail 50 miles from our door. We need to travel 100 miles to pick up a letter. What's more, the "renewal" was offered long before the expiration date. Here's the thing - the contract was for Regus to simply and ONLY receive mail. NOT office space. I could understand forcing us into a lease option if we occupied space. That is not the case. Rather than cancel or suspend our agreement, they insist that we keep right on paying, and paying, and paying. Good companies accommodate customers and clients. Regus demands that we drive 100 miles round trip to thier facility to pick up our mail. This is insane. I feel betrayed by a company that was once a great partner. I am sorry to say that this may end up in small claims court if they go through with their threat to ruin our credit. As senior citizens, we just want to cancel an unfair agreement that Regus cannot even service.

    I have been with regus for a few years. Their billing information is always messed up. Right hand…read moredoesn't know what left hand is doing. Several times over the years we would receive forwarding mail as well as all the mail for all the other regus customers. We were promised compensation for mailing the mail back so that all our fellow businesses at regus would get their mail. More than a few times the office clerk would answer the phone as "Regus" instead of our company name.

    PHOENIX - sharedofficespaces - Updated May 2026

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