Food and service are good verging on great. We had a really lovely late lunch after a long walk in Forest Park and finally got to try eat in dining after getting take out a couple of times previously. We got chicken and shrimp spring rolls and pho. Everything was delicious. The actual interior of the restaurant is the only thing that's a little lacking. It's kind of dark inside and clearly very old. It's the kind of old that can never really look clean any more is how I would describe it. But otherwise it's a great spot and the pho truly hit the spot. Definitely want to keep getting take out and try their bun noodles next read more

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Friendly staff but placing an order wasn't as quick as I hoped. Fried spring rolls were crispy but filling was meh. Lemongrass chicken had some kick but I didn't taste any lemongrass and it seemed more like a generic chicken stir fry. Went for lunch and it seemed like the tice was from the previous day. It wasn't hot and fluffy. The pork chop rice plate was good. Decor represented the Vietnamese culture. Maybe I should have opted for pho. read more

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I ordered the vegetarian "bun" and was very disappointed. First of all, it was served in a bowl that was much too small for the contents which made it difficult to mix and eat. The tofu was tough and lacking flavor. The sauce tasted like bouillon rather than an Asian flavors at all. Far too many rice noodles, not enough vegetables. I've had "bun" many times in various restaurants and this was by far the worst. Overall, a very disappointing experience and I won't try again. The staff were very nice, friendly and professional. It seemed that evening they maybe had a fill in cook? read more

Great service, but pho and broth is mediocre at best. Average size portions and watered down broth with beef that was tough and chewy and the chicken bland in taste and texture. We had the pork filled summer rolls which leaned on the lighter size in terms of size and weight. The rolls were bland, as was the peanut dipping sauce. If I return, I'll try the rice dishes instead. Street parking only. read more

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Really good service and great food . Getting a table and having a meal there's a good idea, The whole experience feels like having a meal at home with family and friends. I truly enjoyed it read more

Came in for lunch and the Pho was really good! Tried the chicken wings and the spring rolls which were good but not great.

몇년전에 처음 방문했을때는 정말 눈이 휘둥그레질정도로 신선한 재료에 그릴에 갓 구운 새우와 방금 튀겨낸 아삭한 에그롤 정말 맛있게 먹었던 기억이 있었다 그래서 이번에 기회가 있었을때 딸과 함께 빙문했는데.. 실망 실망이 이로 말할수가 없다 새우는언제 구워놨는지 느글느글 거렸고 에그롤은 도대체 언제 만들어놨는지 기름기 가득한 심지어 미즈근 했다. pho 도 더이상 특별하지 않았다 .나는 더이상 이 곳을 찾지 않을것이다. read more

Our favourite Vietnamese place when we visit Springfield, MA. Great food & service. Highly recommend. read more

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After a long drive, we wanted something warm for our cold drive. We luckily found pho saigon in Springfield, NY and woah was it a treat. I absolutely loved my coconut shake because I could taste the real coconut pieces. My friends enjoyed the filling pho options. I opted to try something new - Bun Rieu - ground shrimp/pork, tofu tomato vermicelli soup. It was flavorful and good. I do prefer normal pho over it, but I was very satisfied with our meal. My party and I left very content - recommend this joint if you are craving pho and good shakes in the area! read more

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Definitely hands down some of the best Vietnamese food in Springfield. Service and ambience are always very attentive, clean and polite that you always feel comfortable and never rushed even when the restaurant is full. Lena makes the best shrimp & pork wontons so I always order them to add to my pho or Bun Bo Hue which are my favorite soups even though they serve a lot of sizzling hot plates to tables which give off a tremendous aroma of lemongrass, ginger & garlic. If you want any help ordering ask for Lena or her brother Sia for their advice you won't regret it and tell them you read the review from wonton man! read more

Pho Saigon Restaurant - Bun Bn B Hue and added wontons with the freshest garnish available - Vietnamese Near Me - Springfield, Massachusetts

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This is your no frills Vietnamese joint serving you all your comforting dishes on a frigid day. We all wanted something warm and comforting and opted for your standard noodle soups: BUN BO HUE: The broth was lemongrassy and beefy. It would've been nice to have some beef shank and cha in it, but beggars can't be choosers and they gave a generous amount of brisket. I wish had a little more sate in it though, because I felt like the spice level was very mild. PHO DAC BIET: it's an additional $1 for XL, but the serving size is very generous. There were brisket, eye round and tendon loaded in this. The broth was comforting and nourishing especially after a frigid weekend in negative degree weather BUN RIEU: If there's are noodle dishes you're conflicted about getting here, you should get this. I thought the bun rieu broth was the best out of all the noodle soups. It was sweet from the tomatoes and savory from the shrimp paste and seafood. They gave a heaping amount of ground pork and fish tofu. I kept stealing spoonfuls from my friend's bowl! Some of us ordered a sinh to bo and ca phe sua da to keep us alive. These were all very refreshing and completed the entire meal. There's a good amount of Vietnamese places in the area, but this one has made its way to being one of the better ones (IMO) at the moment. read more

Have been going here since I was a kid and has changed owners a few years ago. Food is still excellent and service is friendly and great. What was awesome was that when we didn't finish and had to bring the rest home. They separated the noodles and broth!!!! Attention to detail so that the noodles would not get soggy. Awesome! read more

Excellent pho best around the area . The broth veg noodles and meat were fresh and flavorful.

September 1, 2024 I took my family into Springfield for church and we were going to meet friends for an afternoon discussion and it was too long and too much hassle to go home to Chicopee first, eat then go back to see our friends in Springfield, so we decided we would have lunch at one of our old favorite restaurants in Springfield, Pho Saigon. We had been there many years ago and I had been there in High School on a trip to try "authentic Asian food." Well, memories came flooding back as we saw the VESPA in the window like old times. We went in and the waitstaff was very kind, the floors (especially in the back) were uneven and warped as ever. The menu was pretty normal and I suddenly had a hankering for a big bowl of noodles. The kids wanted a drink in addition and normally I would say no, the water is fine but I knew I would write a review so I decided I would order a few. I was concerned they would deliver the drink in the middle of the meal but they were smart, they made the drink later and gave it to us as I almost finished my noodles. I got the classic bowl of noodles with sliced beef and some veggies too. They bring out a plate filled with stuff and there was no explanation about what to do. That would have been helpful at least for my kids who didn't know. But the assumption is that you've eaten there before. But the stuff they brought was a mix of many things like a vegetable and even some leaves and slices of jalapeno. I ate and ate. It was so good. The waitstaff was very attentive and constantly came to fill our waters and my mother-in-law's hot water. The bowls were so big I ate a little bit of everyone's. It was good yummy food. Finally the drinks came out and we were going to have to run. We got a mango bubble tea and a limeade drink too. I got the Vietnamese coffee with condensed milk that came really well done. The milk was thick on the bottom. The coffee had already gone through the coffee maker thing which was resting on the coffee cup itself. I'm a coffee drinker and I didn't know what to do to do it the right way. Thankfully I spoke up. Just a simple: "Have you had our coffee before sir?" would suffice and the customer would admit, No I don't know what to do. The spoon nearby was a great idea to swirl the milk and coffee drink together. Nice colors and then I poured it into the cup of ice. Yum. It was really good. Well done, Pho Saigon. You did it again. Not much seems to have changed over the years which is a good thing. The restaurant was still packed and people coming in and out. Our three kids all ate well and one of our kids has a peanut allergy, the waitstaff told me we don't add that at all! Though the price was hefty, the food was delicious and the bathrooms somewhat clean, Pho Saigon is a much more authentic Asian choice in the X in downtown Springfield. read more

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Great place. The service is a bit slow because of chronic short staffing. Hopefully they'll get it resolved.

I was here over the summer on June 4th, 2020 and this place hit the pho out of the park for me. I unfortunately ate at the pho place across the street a few months earlier and this place is by far superior to that place. The depth of flavor in the broth is incredible. It was flavorful enough and well balanced with being overly strong. They were only taking to go orders in June 2020 when I was here. By the time I finished my meal I had to place a call to them to tell them how great I enjoyed the pho. Something they already know of course. The noodles were also not mushy like other places. The bean sprouts were also so fresh. I can't wait to get back here. read more

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Had a craving for Pho and came across this spot. We both ordered pho, me the steak and her the chicken. We also ordered the Spring Rolls with peanut sauce. The spring rolls and peanut sauce were both pretty bland, we didn't finish them. The entrees too a long time to come out. The servers didn't check on us at all while we were waiting for our food either. Once they arrived, there were just okay. Not the worst but far from the best I've had. Kind of bland, the meat was also full of cartilage. Neither of us finished the pho, which isn't common when it's good. As far as the restaurant, it's kind of grimy and dirty. I don't think I'd come back to this spot. Needs some work in all areas to be good. read more

Terrible service and extremely slow when we were the only customer in the restaurant. It took an hour for us to get our food. Ordered grilled pork, it was burnt, thin piece and placed on a plate full of rice. Do not recommend. read more

Service has gone downhill with the change in ownership. Waited some time before utensils were brought out. We ordered Pho #11(brisket with tendons, barely any), #12 (rare beef with some other items but only rare beef). #13 (rare beef with meatballs, the only one that was correct). As for the vegetables that is usually served with the pho, had to be reminded several times before it was brought to us. Also ordered the rice with grilled meat, meat was too salty and dry. read more

Excellent food and service! The Pho and spring rolls were delicious. I recommend the spicy lemongrass soup.

The food, service and atmosphere are excellent. Best Vietnamese food in the area. We enjoy the Pho. Everything else is good. read more

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I really wanted our experience at Pho Saigon to be more than it was. I think the problem is that they're so busy and severely understaffed. Our waitress was the cook/ bus boy/and server; the poor girl, and despite all that she had a smile on her face and was always nice so I give her huge respect for that. We were here for like 2 hours from the time we sat down, all because of how long everything took. It wasn't just us either, there were others around us too commenting on how long things were taking, maybe someone was out sick or on vacation for the holidays? Anyway, if this were the only issue but alas, it was not. my Veg pho was honestly nothing to write home about and contained flavoring slightly above that of boiled hot water, like bland, SUUUPER BLAND. Yikes, it's painful just to think back on it. At least the summer rolls were delicious and my mom enjoyed her ginger chicken meal, but I don't think any one of us is in a hurry to come back. read more

Pho Saigon Restaurant - Hot jasmine tea - Vietnamese Near Me - Springfield, Massachusetts

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I took out dinner from here. They gave no utensils or napkins. Plus the packing was a disaster. Spicy beef w/ Satay sizzling plate was good. It was a dish with a lot of liquid in it. And it was packed in a styroform box. It dripped all over my dress and car. They should have put that in a leak proof container. Hot pot with chicken was also good. Actually I wanted to go for hot pot with salmon. It seem that is a traditional dish and very salty, and has a lot of fish sauce. So decided to go with chicken instead. Happy pancake didn't have a lot of flavors. It was ok though. read more

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Amazing food - the menu & flavors transport you to Vietnam! Been there and this is the memory when you are enjoying the food.

Not bad dishes, and good for group dining. No frills and cool decor. It's pho fall season! Reasonably priced as well and ok location. read more

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Love this place, especially the Bún (vermicelli bowls) and vegetarian fresh rolls. We were particularly impressed by their VERY careful attention to protocol during the pandemic as well - kept a lot of us coming back. read more

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Fresh food friendly service- definitely worth a visit again and again large varied menu with great choices

Sometimes you come across a restaurant with endless glowing reviews, but after tasting it for yourself, you leave wondering whether your taste buds suddenly went defective or if everyone else went nuts. I went to my local Vietnamese church the next day, and the homemade pho they were selling for fundraising blew Pho Saigon's away. I hate to put down a small local business, but the "best in New England" reviews regarding one of my favorite dishes stuck out to me. The pho broth is bland. Bland as in I need to empty out the hoisin and Sriracha bottles at the table when I normally use minimal amounts. The portion of meat given is less than in any bowl I've ever had. However, there was a good amount of noodles. The bun bo hue is overly salty, bland, and tastes and looks as if they dumped powder into water instead of making it properly. The positives include the service. The staff is friendly, check up on you to refill your water, and the food was brought out quickly. The restaurant is clean, and I didn't have any issues finding parking during peak dinner hours. Hopefully I just came here during an off night. read more

Love the Pho. There foid is outstanding. Nothing fancy, just good flavor and good quality food. Highly recommend this spot.

Service was great. Staff was friendly and attentive. Food came out fast and hot! The flavors were on point. Will return to try other dishes. read more

Pho Saigon Restaurant - Vietnamese Near Me - Springfield, Massachusetts

This is the best Pho is Springfield! I've been going for years. Clarissa is absolutely amazing and so sweet remembers me everytime 10/10 lemongrass pho and 10/10 service the taro boba is the best in the city definitely would recommend read more

Pho Saigon Restaurant - Tofu lemongrass pho - Vietnamese Near Me - Springfield, Massachusetts

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I was craving a little taste of home (Hawaii) and was looking for a good pho restaurant in the area as my work area (Maine) didn't have the kind of pho I was used to. I took a chance while driving around Springfield and decided to try this place after someone claimed it had the best Pho in the New England area. When i entered the restaurant, I was welcomed by many awards they won. The parking is little confusing around the restaurant and I missed the restaurant the first time I passed it. Best place to park is on the street in front of the restaurant as the parking lots around the restaurant you risk the chance of getting towed. Once I parked, I was quickly greeted by one of the friendly staff. I got a menu and quickly ordered the extra large combo pho. I liked the fact that they didn't have tripe, as I don't like to eat organ meat. I also ordered a crispy spring rolls and an avocado boba shake for dessert to go. The spring rolls came out quickly and wasn't how I am used to it. In Hawaii, it is usually served with a lettuce wrap with some pickled radish and carrot slices with a fish sauce. These were served plain with just a dipping sauce. The spring rolls were good but not great, in my opinion. The Pho came out soon after that. The pho came with very little basil and bean sprouts, one slice of lime, and one jalapeno slice. I had to ask for more jalapeno and would have preferred more veges in general but I'm sure it is very expensive to have those vegetables around the year unlike in Hawaii. The waitress brought me more jalapeno and I made my pho mix with some sriracha and some hoison sauce. The Pho was very good and I enjoyed the pho very much. Very much comparable to a good Hawaii restaurant. Overall, the restaurant is very good both for food and service. The avocado boba shake was also very good and the price of the meal didn't break my wallet either. I highly recommend this restaurant if you want very good pho and great service. read more

Pho Saigon Restaurant - Fried spring roll and side vegetables - Vietnamese Near Me - Springfield, Massachusetts

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I've been here once a few years back while visiting family. Now living here I HAD to come back and thankfully they were open for lunch. I ordered a bunch of shrimp spring rolls and a brisket pho bowl and omg, once again I'm impressed by the high quality and service I've received from Pho Saigon. Pho bowls are my definition of "feel good food" and this literally made my day so much better. 5/5* absolutely amazing. I'll definitely be coming back regularly read more

Pho Saigon Restaurant - Brisket pho - Vietnamese Near Me - Springfield, Massachusetts

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I came here at the recommendation of a local friend. We came in a large group. Service was excellent and food was delicious. Everyone ordered different things and was very happy with their food. read more

Pros-Great service. Pho and the rice dishes tasted good. Price is reasonable Cons-portion is a tad small (my opinion) read more

So happy to have authentic food with such a cute little restaurant here in springfield ! I will be back, service was surprisingly fast especially since they were really busy with take out and sit-ins. 10/10 read more

It's like coming home when visiting here. The staff and atmosphere are great. So welcoming. The food is so tasty and they all do such an amazing job. You can see how hard everyone works and can taste the love they pour into the food. read more

everything was delicious. I love theToro Boba tea. I had the spring rolls. They were delicious.

Was looking for a place to have dinner by myself and decided to go based on the great reviews (and craving for Vietnamese iced coffee). First time there today and the staff were friendly, offering the perfect amount of attention without hovering. Never felt rushed. Got the beef on onion skewer for an app and marinated pork with rice for an entrée, along with the iced coffee I was craving. Everything was wonderful and the atmosphere was comfortable. Would definitely eat or get takeout from here again while in the area! read more

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Shrimp rolls were fresh. People seem to like eating here. I hope too come back and try something else.