I am compelled to leave this review as a friendly warning to others who may want to use this…read moreplumber: We never had the chance to work with one of their technicians because hours before they were due to service our water heater, their office called us to demand that we put an open credit card number on file before they arrive. In all the years that we've lived here, no other plumber or local contractor that my family has worked with has ever asked us to do this. We protect our privacy and our finances and we are not in the habit of giving companies open access to our credit cards. When we politely and honestly explained that to them, they refused to compromise and give us the chance to be a new customer. They explained that they don't know us and that they do this to protect their business... ... but this is frustrating to us because we have excellent credit, pay our bills promptly, and have a solid sense of responsibility. We even offered to them that we would literally go out to the bank to get the cash at the end of the job (right when the plumber finished) in order to protect them, but they unbelievably refused again. I should add that during that same call they started listing to us all that could go wrong and suggested that a $105 service call could become a $2,000+ water heater installation! On the surface, this may seem considerate and responsible to some Yelp readers but taken with their stubborn insistence, it all made me feel uncomfortable and slightly disrespected. I'm not trying to ruin their reputation, but I kindly just want everyone to know what W.M. Rieck Plumbing is capable of.

We've used Rieck Plumbing for a couple of decades for our rental properties, commercial buildings…read moreand home in Lompoc. Their work is state of the art with old fashioned caring customer service. They are fast, clean, and reliable.

First, it must be said that the poor reviews for this company are old and are for the previous…read moreowner, Ron, and his team. I never worked with them. Let it be known that the business is now owned by Ricci Hancock, and he is fantastic! Recommended to me by the plumber who installed our water heater, who is now retired. Monday afternoon our water heater started leaking from the top - I called to leave a message, and Ricci called me back within 10 minutes. I described the problem, he knew right away what may be causing it, and scheduled us for first thing Tuesday morning. Ricci was on time, and I found him to be incredibly professional and courteous. He answered all of my questions and talked me through the problem and the warranty. He broke down the price of everything - what the warranty covered, what it didn't, before we agreed to any action. He was able to replace the water heater that same day! When my husband was concerned about the age of the new water heater, Ricci went the extra mile to find the production date from the manufacturer itself, to alleviate any concerns that this had been sitting in a warehouse for years. It wasn't! It is, as promised, brand-new :-) Again, Ricci was punctual, professional, courteous, helpful, and patient. Thanks, Ricci, for going above-and-beyond for our family and replacing the water heater so efficiently and getting the intakes up to code.

Ron's to the rescue! On the recommendation of several neighbors, I switched to Ron's for plumbing…read moreservices about a year ago. Whether a plumbing emergency or planned maintenance, Ron's is the one to call. I have had them out for everything (it's been quite a year)- clogged pipes, garbage disposal replacement, new toilet and shower head installations. The whole team is great. Very communicative, on-time, reasonably priced, and all-around professionals.

OMG!!! Javet, the owner is incredible!!! He took the time to explain everything and help me with a…read morewater softening issue I had. He is incredibly knowledgable, honest and fair.

Javet is a great - honest guy! He showed up hours before anyone else, he was super friendly,…read moreextremely knowledgeable, and was able to replace my water heater very quickly!! He even called the company to check if it was still under warranty and saved me a ton of money! I would recommend his services to all my friends and family! Thanks again!

They responded quickly and communicated well with me about what they needed to do to fix my…read moreproblem. I would definitely call them again.

Never use this company. Left saying it's fixed but still leaking and done wrong. cracked the pipe…read more Tried to get back and they said it would cost double to come back. Use at your own risk

I called for a clogged kitchen sink. They have come out once before 10 months ago. Robert was my…read moreplumbing technician. He was very nice, professional, and knowledgeable. I would recommend this business. Always a go to for me. Have had them come out and install a heating thermostat and fix my furnace, when it was red flagged by the city.

Terrible communication, and abandons jobs, both plumbing & heating. STAY AWAY. A month after moving…read morein, we had an issue with our furnace, but we have home warranty with Fidelity, so they assigned us to Jerry's. Coincidentally, the same day the furnace was scheduled for service, we had a flood (sewer stoppage), so we thought we'd just go with the same company. Big mistake. The plumber who came was "after hours" so they weren't going to go through warranty, we had to pay $350 just for him to come. He couldn't diagnose source of the problem... he told us he didn't have the equipment, so they would need to continue the next day. The next day, a different plumber from Jerry's came, who had no knowledge of the previous attempt, but after we filled him in, he said he said could do the work, just needed to get us a price, and then he just LEFT without a word... we called Jerry's and they said first that he had other jobs to go to (obviously we weren't a priority), then said we were trying to pay them for the job through our warranty company (we weren't), and they wanted to be paid privately (which we said over and over, we were going to). After an agonizingly patronizing conversation, it was apparent this company had no intention to actually help us (just collect money for showing up) and was ill equipped to neither discuss nor complete the plumbing work needed, so after 2 days of being unable to use our plumbing, we decided to go elsewhere for our plumbing issue (but Jerry's did decide to cash in on the "service call" though, to get paid by our home warranty!!!) A week later, we tried to check on the status of our furnace repair only to find out from our warranty company that Jerry's submitted a "job complete" invoice to them (again, making sure they got paid for not doing any work), and we were going to be transferred to another service provider bc Jerry's was not going to come out to complete the service bc they received a bad review about walking out on our plumbing issue. It is January, the overnight low is going to be 40 degrees, and Jerry's plumbing and heating doubled down on walking away from their customer, literally leaving us in the cold, without explanation. Do not trust these guys.

Joe is very knowledgeable and Professional. He Responded very quickly and completed the repair the…read moresame day. His rates are very reasonable. I 100% recommend him to anyone in need of a great plumber. I would give him 6 stars if yelp would let me. Joe is a family man who cares about our community And the people who live in it.

Joe is simply amazing! I've worked with him on multiple jobs--both for my own home and for my…read moreclients--and every time, he delivers exceptional service. His attention to detail, responsiveness, and genuine care for his clients really sets him apart. As a real estate agent, I know firsthand how important it is to have a plumber who's not only skilled and knowledgeable, but also friendly and efficient. Joe checks all those boxes and then some. He communicates clearly, shows up when he says he will, and gets the job done right the first time. If you're looking for a plumber you can trust, call Joe. You won't be disappointed. He's not just a great plumber--he's a great guy all around.

Made appointment, and confirmed the day before. Ten minutes before start time, I got a text saying…read morehe would be a little late due to a "quick meeting"they were having. Two hours later, still no show. No attempt to reschedule. More attempts to reschedule, they sent a different person every time and couldn't figure out what to order. After hounding them to do the job over 6 month period, they finally showed up with the shower valve and trim replacement parts, but refused to touch or move the piano (on wheels) that was in front of the wall they needed to cut open to gain access. They were very rude about it and left. Anna the administrator is super nice and helpful, but the rest of the team is VERY unreliable.

I am very unhappy with their services. They arrived 1 hour late to start their work. The two men…read morethis company sent to do the job were sloppy and rude. One of them identified himself as "Lele". At the end when I expressed my displeasure in their conduct, one of them used a vulgarity. I was discussing my poor experience with Mission Plumbing to my neighbor and he said he had experience with them before and had a lot trouble in the past. These reviews may be fake/family or maybe the employees they sent were particularly bad. Either way I would advise staying away from this company.

Apex Plumbing Services (Jon) we called to have a backflow device ultimately replaced and here are…read morereasons why we loved his service: - He arrived on time and started working right away! - He supplied quality parts and pipe! - He worked very quickly and completed the job sooner than anticipated. - Price was reasonable for the amount of knowledge and expertise Jon has. We would recommend Apex/Jon highly. We'll send photos upon request.

Our homeowner's insurance required installation of an automatic water shutoff device, so I needed…read moreto find a plumber to install a Moen Flo device. After getting some much higher than expected estimates from other plumbers, I called Jon at Apex Plumbing. He came over the same day and gave me a much better price. Then I asked how soon he could do it and he said "how about right now?" and got to work. Less than an hour later, the Moen Flo is installed and working and my insurance company is happy again. And the whole thing was less expensive than I thought it would be. I'll definitely be calling Jon again next time I need a plumber. On top of all that, Jon seems to be a really nice guy.