My 12 year-old Mazda was starting to have a few problems and normal wear needing replacement parts…read more After being taken for a ride by a few unsavory auto repair shops in the area with ludicrous quotes, I was so glad to find Greg and his team. This is a very honest business that doesn't try to Price gouge (take it from someone who received many, many quotes). They did a fantastic job on rebuilding my suspension, replacing my CV axles, and putting in new front and rear brakes, among other work. Seriously, I couldn't believe the night and day difference before and after I had the work done. It was like I was driving a new car. They officially have a customer for life (or at least, as long as I'll be in Albuquerque). I highly recommend them for your auto servicing needs.

I'm not sure where those other ratings came from. My experience was awful. They turned a $700 job…read moreinto a $2200 bill, and the next morning, I got a check engine light. The owner gave me a bunch of sensor double-talk and told me that it was fine when it left, and I would be charged full price for repairs. I licked my wounds and went to another mechanic. Turns out that his mechanics didn't replace a vacuum hose. It was sitting on top of the engine.

1st APPOINTMENT I…read morewas getting an emission test for my 2004 Accord at an oil change shop when I struck up a conversation with an auto mechanic, telling him I'm due for a new timing chain. He strongly recommended I take my car to ABQ Quality Auto. I'm not mechanically inclined so it was great getting a recommendation from a mechanic, particularly since it was from a competing shop. ABQ Quality Auto was slightly less expensive than other shops but they didn't include new gaskets in the advertised price. When I asked why, they told me that cars generally don't need them but they would replace them if they did. It turned out they weren't needed which is a good sign they're honest. 2nd APPOINTMENT I went in for a synthetic oil change. They called to tell me one headlight was out was out and recommended I replace both at the same time which I did. And they told me the two rear tires were leaking air. They repaired one but said the other puncture was on the sidewall so both rear tires would probably have to be replaced. But they referred me to Albuquerque Tire and they were able to repair it for under $30! 3rd APPOINTMENT I brought my car in because a warning light kept blinking. They did an initial diagnostic test that indicated at least one of the oxygen sensors was bad so I thought I would be out a few hundred bucks. I left my car for a deeper diagnosis and they found it just needed a software update which brought the initial estimate way down. I'm grateful that I found an honest auto repair shop with expert technicians.

Small shop with personal service by Honda experts. They remember and use your first name!read more

I am a gentleman enthusiast. I've had more than a few cars and at least a few mechanics. Good…read morediagnostics are almost impossible to find and hands down the first thing you want in a mechanic. I had one of those mystery problems rear its ugly head while I was on vacation and randomly stopped here based on reviews. They figured out a problem that had eluded several other mechanics and me myself and had my truck fixed for good the same day. That is priceless. They saved me a bunch in the end over what it seemed the problem was at first and they didn't do unnecessary repairs. Take it from someone who has learned, good diagnosis will keep you on the road and out of the poor house.

This shop is great! They have been doing all my family's vehicle maintenance and repair for many…read moreyears! I love working with Kellby!

Incredible service, super thorough, and all around solid shop. I had my some tires mounted to new…read morewheels, and didn't want to have my wheels scraped up by your standard tire shop. These guys took the time, mounted them clean and made sure everything lined up. They may be a Subaru shop, but the owner knows Volvos well, and I trusted my baby with them. They did a great inspection of the vehicle, a 1990 Volvo 240, photographed or recorded videos of any issues they found so I didn't have to second guess anything they were telling me, and then returned the car looking better than ever! I know this is a Subaru shop, but the guys know how to treat any car that comes in, and I will be back again to make sure my car gets what she needs

Had a large amount of work done. Got the car back with loose bolts, the starter was left loose and…read morethe under tray was left hanging. After almost 7k of work I was told I needed to spend another 6k to fix the car. Ok I get it rough diagnosis and my car needed work. They tried to somewhat make it right, but left the car in a state where they clearly didn't want to touch it anymore. During this time they were posting social media videos joking about customers wanting their cars fixed and how they can't work miracles. All while having my vehicle for an extended period of time. Ended up selling the car for pennies on the dollar. Just go to the dealer.

We were driving from Chicago to Hollywood when our check engine light came on. Took it to The…read moreGarage recommend by AAA. 4 codes came up, they inspected told us it would take a day to order parts and another to install or we could drive it home. We drove it home and made it to take to our mechanic. This saved me money. I felt they were honest. They provide a shuttle service too.

They are so friendly First of all ! I had my older car worked on and discovered that I had…read moresuspension system parts that were really worn as well as being dangerous I have had this car since it was new .so I knew maintenance was overdue.. I had also heard this was a reputable business..

An honest mechanic. They still exist and they are at JJ's. Took my car back to my dealer (Quality)…read morefor a flat. They said due to location of leak in the center of the tread I needed a whole new tire, mounting and balance. Was going to be over $200. According to JJ's dealer has limited options and would rather sell than repair a tire. JJ's repaired it and told me to bring car back after I get tire on so they can take a look and make sure everything looks good. Great place. I'm not going anywhere else for maintenance. Honest, fair and reliable.

Dont be mistaken by the name JJs premiere tires, they do all vehicle services. I have taken my…read morevehicle to JJs for the past few years. I recently had a diagnostic test done at the dealership. JJs did the work for about 25% less than the dealership. They provided quality work and are ethical in their prices. Their staff are very friendly and answer all questions.

Shea is not good, he's excellent! As another reviewer mentioned, he takes the time to explain what…read morehe's going on and is skilled AND honest. No one ever hopes for car problems, but when they do come up he's the guy to go to. He fixed some serious problems that our regular mechanic hadn't been able to find, and I was able to drive the car more than 800 miles that week with absolutely no worries! The shop isn't quite visible from 2nd even though that's the address--just turn onto Mildred Ave. from 2nd (past Pastian's Bakery) and turn left into the little plaza behind the tire shop. Go here and you won't regret it!!!

I have a car that requires larger tires in the back; Shea's installed all 4 tires the same size…read more Over the past 4 weeks, I have called them (was hung up on twice), emailed them, used their website bot, and even went in person to address. No response except in person visit got a promise a manager would get back to me. They never have. This means i have to get 2 more tires elsewhere, and that the appx $800 I spent on the wrong tires was money wasted. Worst service ever. I'll never do business with them again unless they reach out and fix this. I strongly suggest you stay away from them.

Great experience! And YES they service Mercedes Sprinter Vans!…read more They have a well run business and expert staff. Very helpful, set expectations accordingly and offered a car while service was being performed. I found the mechanics willing to discuss the details and familiarize me with the issues and some time on preventative maintenance. If you have a Mercedes.. this is place to go!

************** A…read morereally poor experience ... that's as clear, direct and honest as I can be. A shop with 13 reviews, and 15 disallowed reviews by the Yelp team is an indication certain reviews don't meet the Yelp standard. Read the disallowed reviews and you'll find often fictional reviews by supposed reviewers who have "1" total review (and they'll be reviews about how wonderful XYZ business is, like Silver Star Auto Haus) My experience started with three phone calls and two emails over 1.5 hours - because the phone message says "your party is BUSY, Please call back" Not a good sign, and the first indication of an arrogant culture at the business. Then the quote for Brakes and an oil change on our 2020 MB 450 GLS + our MB Airstream Sprinter Van 3500 Dual Wheel. Both quotes were within 10% of the ABQ MB dealer and you know what, when I'm in the middle of Texas or Kansas, the MB dealer will help me re-fix or deal with a repair problem from one of their shops. Not a chance if I do business with SilverStar Auto Haus. 10% price difference means nothing to me especially when considering it's not really 10% when you look at "shop supplies charge" or phony penalty which they call "credit card convenience charge" ... what an insult to any customer's intelligence. CREDIT CARD PENALTY FEE - 4% This shop prefers cash - don't we all SilverStar, wouldn't we all like to receive our wages in CASH. So Silver Star will Penalize you, if you dare utilize an acceptable payment method like, ohhh say maybe a credit card ... 4% ... Yes, that's right 4% ... so I get to pay $136 sales tax and a $72 penalty to SS Auto Haus for using my credit card. The 10% they supposedly saved me here, just turned into a measly 6% ... and you know what? I'd rather have Mercedes corporate stick behind me for warranty anyplace in North America. I'd rather have a Mercedes Service history than a Silver Star Auto Haus Albuquerque service history at resale. I'd rather have Genuine Mercedes Parts used in my MB vehicles than Auto Zone "on-sale" parts. And most of all - I'd rather do business with a reputable shop / organization and honest reputable people rather than pretenders who in the "fine print" are Gouging" their clients with a 4% Penalty the shop benefits from. Sure you got a shiny epoxy floor which looks professional, but it's obvious they you run their business with questionable business practices. An auto shop requires a mutually trusting relationship between the business and consumer. To me, this shop doesn't come close to meeting the minimum bar. Summary: RATES are fairly close to the Mercedes dealer pricing ... and not that great, yelp reviews/online reviews which may or may not be legitimate... A 4% penalty, utilizing a credit card (because they want cash... Don't we all?)... And parts, which may not always be genuine Mercedes parts. No service network to help you out if you're on an extended trip. I found the ABQ Mercedes dealer willing to be competitive with their pricing, offering additional discounts if you ask... And was referred by ABQ MB to their " service specials" online, which further reduce oil change and repair costs. I'm not necessarily saying you should do business with the ABQ Mercedes dealer, but what I am saying is there are lotta reasons "not to" do business with the shop.