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Philly Pretzel Factory

3.4 (33 reviews)
Closed • 9:00 am - 6:00 pm
Updated 2 months ago

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PHILLY PRETZEL FACTORY ATMOSPHERE

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Cecilia T.

I've lived in Philly for 8 years and love the pretzels from Philly Pretzel Factory but haven't had it ever since I moved back to NY. I was ecstatic to find out that they were opening one near me in NHP. I had such a wonderful experience here today. The staff were super friendly and welcoming. I got the small rivet box (pretzel bites), which comes with choice of 2 dips. I prefer them over the regular pretzels because their easier to dip in cheese, just like at the movies but they're both equally good. I opted for the cheddar cheese and nacho cheese dips. Their pretzels are always soft, chewy & salty and so good drenched in cheese sauce! Their nacho cheese is spicy and definitely has a kick to it. If you want to warm up your pretzels, just pop them in the air fryer for 3 minutes and cheese in the microwave for 10-20 seconds. If you're looking for a cheap, quick, delicious snack, get yourself some Philly pretzels! They also do party trays and have over 10 different kinds of dips to choose from.

Cold drinks by the door
Eva E.

Walked into Philly Pretzel this morning ... and sooooo glad I did!! Staff was so friendly and the store is very clean. Spoke to the owner, Brigitte, who was more than helpful when I couldn't decide on what to get. She told me that the free pretzel offer lasts till the end of the month and the 10 pretzels for $5 is only for a week. I went into work with pretzels in my hands and the aroma filled the room. Working at a high school I was able to spread the word and I hope everyone gets a chance to enjoy their free pretzel and patronize this establishment!! Btw ... Brigitte told us they can help with fundraising with neighborhood schools which is always a plus!!!!

Sandra C.

I just have to say I absolutely love the Philly Pretzel Factory. Before I even walked into this particular location I knew it was about going into it because I have a points card! You can always pre-order trays for the big game on Sunday's or your up-coming event! They have a wide selection of beautiful/fresh hand rolled pretzels, along with dipping sauces for your pleasure! Everyone here at this location is not only hard-working, but absolutely wonderful! I highly recommend you swing by for your pretzel-riffic fix!

Regular 5 Pieces Pretzels
Sadad M.

Driving home from work I popped in to grab a snack. The staff were really nice but the pretzel was so dry and not edible. Maybe an older batch?

Shamrock Pretzel
Shweta K.

Food - Shamrock Pretzel: (4/10) This pretzel was very festive and cute, but unfortunately, the quality was not there. The pretzel itself was incredibly dry and hard, as if it had been sitting in the case from the previous day. The parts that were edible were okay, but would have been better if served warm and buttery. - Original Pretzel: (3/10) Same deal as the Shamrock Pretzel. We even tried to wrap the stale pretzel in a moist towel and microwave it to soften it, but there was no saving it; it was a goner! - Pretzel Dog: (6/10) Luckily, this item came out hot and fresh! It was a good snack, but definitely on the smaller size, especially for the price. It was nothing special, though. - Mustard: (6/10) We tried all three types of mustard - original, hot, and spicy. They were good, but the hot one was oddly too salty. Each cup was an extra $0.75, which seems like a lot for mustard that's usually free. Service: (9/10) The employees here were very friendly and personable. They were even able to provide my dad with a mask, since he had accidentally forgotten his. Atmosphere: (5/10) There's no indoor seating here. It's just a counter where you grab your food and go.

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4 months ago

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Business owner information

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Brigitte L.

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Brigitte L.

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2 years ago

They were super accommodating and were very patient. The pretzels were good and fresh.

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3 years ago

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2 years ago

horrible. auntie anne's is much better & not much further away. don't waste ur money. disappointed bc i was looking forward to trying it

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Photo of Brigitte L.

Brigitte L.

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3 years ago

Love the pretzels ! Easter pretzels look amazing . Customer service is super friendly! 10/10

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5 years ago

Pretzels were warm and taste great. Store was clean . Was worth the trip. Would come again

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5 years ago

Their customer service and cleanliness is outstanding! Will definitely be coming again soon. Food was 10/10 as well!

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Philly Pretzel Factory - pretzels - Updated May 2026

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