1. Phh Home Loans

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Pittsburgh, PA

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Phh Home Loans

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Federated Mortgage - Some of our team!

Federated Mortgage

(6 reviews)

Duquesne Heights

I'll start at the very beginning before finding Federated:…read more My husband and I hadn't thought too much about buying when friends of ours had told us about their brother wanting to sell his home. We looked at it and fell in LOVE!! I worked in banking for some time so turned first to PNC and after the guy dropped the ball BIG TIME we then called another mortgage broker (recommended by a realtor we had worked with previously), he ran our credit and found a HUGE error on our credit report. He was very indifferent and seemed not to care much. He told us once we had things straightened out to come back and he'd see if he could help us. We were heartbroken and really thought we were going to miss our opportunity to buy the home. A friend of mine then told me about Jessica Lyons from Federate Mort Corp and how incredible she was in helping her and her fiance' to secure a mortgage. I figured it was worth one last shot so I called her. First I have to say Jessica took customer service to a whole new level!!! It didn't matter what time it was (actually called me at 8-9pm and answering e-mails well passed 11pm. She too ran our credit let us know about the issue with the previous car loan (it reported as a REPOSSESSION instead of a trade-in/payoff and new car purchase) and immediately came up with a game plan on how to get it take care of. Rather than making us call all around and deal with what I felt was an overwhelming task she went ABOVE AND BEYOND to get things taken care of. Before I knew it she was calling to tell me our loan was approved. Before this point she had already had me send over all of the conditions she thought they would need so basically we just had to decide if we wanted to take our 3.25 rate or take a slightly higher rate to receive a lender credit that we could put towards closing costs (because we did a VA loan we didn't need a down payment or PMI). We scheduled a closing, another impossibly smooth process being as my husband works insane hours we were able to meet earlier in the day to have him sign then later that evening they sent a traveling notary out all the way to Washington, PA to meet the sellers and sign with them. I honestly believe that Jessica's dedication to us and our loan is the reason we are in our dream home right now instead of still fighting with the credit companies and old finance company. I know that she had several loans in her pipeline that she was working on in addition to ours but I seriously felt like we were the only ones and we had her full attention. Words cannot express how thankful we were to have her referred to us. I will be telling all of our friends and family about her. On a side note, neither us or the sellers used a realtor and neither my husbands parents or mine were here to guide us along what can be an incredibly difficult process and Jessica was constantly looking out for us and proving that she was there for OUR best interest not just to close a loan. She even looked over our sales agreement and gave us advice along the way of what things were normal and what she felt was atypical so we didn't get blindsided at any point. I felt like she was a big sister to me along the way and actually miss her a little now that we aren't talking everyday. :-) Thank You Federated and THANK YOU JESSICA LYONS!!!!!

Awesome staff. They go way above what is necessary. In the mortgage business, service, attention to…read moredetail, etc are very important

Prime Lending - Michel & Jeff @ Jane St Office

Prime Lending

(3 reviews)

Lawrenceville

I have been meaning to take time to write a review for Jeff Philbin and the Prime Lending team for…read morea long time now--and it is far overdue. The home loan world can be a foreign and imposing place. I feel very lucky that Prime Lending handled my loan, especially under the circumstances. As a first time home buyer, I was completely green to the process. I couldn't have asked for a better company to guide me through. With Prime Lending's help, I was able to take my home from a complete dark and dank gut-job to a warm, inviting space that people compliment the moment they enter. So, when interest rates dropped and I wanted to shoot for a lower monthly APR, I went back to Prime Lending. My refinance loan spanned the first year of the pandemic, when I unexpectedly and suddenly became unemployed. We had already gone through 99% of the process when this happened. Jeff was incredibly sensitive and understanding. Since I had already paid for a home appraisal, he said he would not charge me again when the time came. He kept his word 7 months later, when I was back to being employed in the fall and we once again started the refi process. As fate would have it, I got a better rate--so there were some silver linings to waiting, as well. In a business where money can make people jaded and unpleasant, Jeff is quite simply an honest and kind person. With his leadership, he fosters a team that instills confidence that you are making the right choices and can trust the people handling your loan. In general, Jeff's team was upbeat and responsive, and took the time to answer questions along the way. I would not hesitate to go to Jeff again or strongly recommend to others. Thanks Prime Lending!

Wow wow wow!!! Where to begin?…read more Jeff and his team made financing our first time as painless as possible. And since my wife is self-employed, that is DEFINITELY not what we had expected! We found Jeff because we were considering a home that needed a renovation loan. We ended up purchasing a different property with a conventional mortgage, but we stuck with Jeff and his team because they had been so amazing from the start. From answering ALL of our many questions, to responding within minutes each time we reached out, to anticipating and heading off potential underwriting issues to avoid unpleasant surprises, they couldn't have been more helpful and professional. This team has true expertise! The PrimeLending team was so friendly, and genuinely excited for us as new Pittsburgh residents. They even went out of their way to coordinate an outdoor closing appointment amidst COVID concerns, and did everything possible to make sure we felt comfortable. Now that the process is over, we'll miss talking to Jeff, Katie, Anna, and Joe... some of our first friends in PA! If you are looking for a lender who truly cares about you and has your best interests at heart, look no further. Thank you for everything!!

Keith Landis -- Keystone Home Finance

Keith Landis -- Keystone Home Finance

(5 reviews)

I used Keith Landis for a recent home purchase and I'm glad I did! I last bought a house in 2015…read moreand the mortgage loan though that lender had a lot of delays and the closing ended up finally happening a week after the closing date that was agreed to on the sales contract. I was worried that the seller would back out and we had to extend the contract closing date. It did end up closing, but it was stressful. When buying a house this time, I looked around for a new mortgage lender and decided to use Keith after talking with several people. The whole process was much different with his company. The approval was received quickly and we ended up being done with the loan a few weeks before the closing date. It was nice not having to stress about the mortgage all the way to the closing date and just focus on getting my stuff packed. I would highly recommend Keith Landis for a mortgage. He made the whole thing easy!

Keith helped me close on my house after another lender dropped the ball…read more I was in the middle of purchasing a home and was using another lender when I received a call that there was a problem with my mortgage application. I am a veteran and was using my benefits to get a VA loan. The loan officer said that after reviewing my tax returns, they could no longer do the loan. I had asked this loan officer to review my tax returns prior to finding a house because I am self employed and I know that sometimes lenders get picky with self employed people. Well long story short, here it was a few weeks before closing and now suddenly there is a problem with how they are calculating my income! Apparently the loan officer either calculated my income incorrectly or did not know his own bank's rules. My accountant had given me Keith's name previously but I didn't call him at first because I had already applied with the other lender. I called him and explained the situation and I am glad I did. He was able to work up an approval based on the same income paperwork I gave the previous bank, he said it was because he has lenders that do not add their own stricter guidelines on top of the VA rules. They just follow the VA rules as they are written. I was also impressed about how he kept me in the loop as to how things were progressing. He was always available and answered all my questions. We were able to get the appraisal transferred from the other lender and all of the paperwork completed quickly. We ended up closing on time. He helped make a stressful situation less stressful. I would recommend Keith to anyone looking for a mortgage. I recommended one of my friends to call him recently.

Welcome Home Finance

Welcome Home Finance

(3 reviews)

Efficient and flexible, we refinanced our 30 year to 15 at the rock bottom rates during the first…read morepart of the COVID-19 pandemic. Despite the backlog of processing at the various banks / title agencies / etc as everyone desperately sought to lock in low rates (2.5% fixed over 15 years), "Big Jim" Franco and his team guided us through the entire process. Because of their perseverance, we've been able to accelerate amortization of our home, and which put us on a sound financial footing.

Can getting a mortgage even be this easy?…read more I've been looking for a home in Pittsburgh since I moved here 2.5 years ago, and this last week, finally closed on a home and had a mortgage through Jim Franco at Welcome Home Finance. Jim came highly recommended through several coworkers and a friend, so I had little doubt that things would go alright with the loan, but I was also amazed at just how smoothly things went. Having closed on a condo in late 2008 in Austin, and a few refinances on the condo (thanks, tanking economy!), I was accustomed to pretty painful processes of securing a mortgage. Perhaps 2008 is to blame. Perhaps Texas is to blame. Perhaps the condo is to blame. But, more likely, the mortgage brokers I used at the time just required a lot of hand holding and constant updating and it ended up being fairly stressful. Not with Jim! Things went so smoothly that I was concerned that something was wrong, because I wasn't being harassed for this document or that or told that something went wrong in underwriting or that they need some last-second certification or statement under oath or letter from Obama or Eye of Newt or who knows what. Easy. As. Pie. The numbers were all correct. The closing happened on time. Oh, and I got a pretty good interest rate, too. Through the entire process Jim was responsive, answered my questions accurately, and was good at calming my nerves. I'd highly recommend!

Phh Home Loans - mortgagebrokers - Updated October 2026

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