Awesome staff. They go way above what is necessary. In the mortgage business, service, attention to detail, etc are very important

George P. was so kind, patient and understanding. He took the time to sit with us and go through our mortgage line by line, explaining everything. He had even taken the time to calculate alternative scenarios to make sure we were making smart choices for the long-term. He made us feel empowered and confident with our decisions each step of the way. His entire team was exceptional to work with. I could not be happier to have worked with George! read more

I had a good working relationship with my local mortgage broker but wanted to check on market competitiveness. I found a great rate from Federated Mortgage on Zillow and gave them a call. I am usually very skeptical of situations like this and internet adds. My experience was great and my mortgage broker Jim L. was amazing throughout the process. Jim spent all the time I needed answering my questions, staying late and making sure I was comfortable with everything in my Refi process. In the end he delivered a better than expected rate, in a quicker time to close than expected and I would recommend working with Jim L. and Federated Mortgage. read more

I've worked with Bob Edner twice over the past few yrs, a refi, and a new home in California. He does a great job getting a competitive rate, and is easy to work with. I'd definitely recommend Federated Mortgage. read more

I'll start at the very beginning before finding Federated: My husband and I hadn't thought too much about buying when friends of ours had told us about their brother wanting to sell his home. We looked at it and fell in LOVE!! I worked in banking for some time so turned first to PNC and after the guy dropped the ball BIG TIME we then called another mortgage broker (recommended by a realtor we had worked with previously), he ran our credit and found a HUGE error on our credit report. He was very indifferent and seemed not to care much. He told us once we had things straightened out to come back and he'd see if he could help us. We were heartbroken and really thought we were going to miss our opportunity to buy the home. A friend of mine then told me about Jessica Lyons from Federate Mort Corp and how incredible she was in helping her and her fiance' to secure a mortgage. I figured it was worth one last shot so I called her. First I have to say Jessica took customer service to a whole new level!!! It didn't matter what time it was (actually called me at 8-9pm and answering e-mails well passed 11pm. She too ran our credit let us know about the issue with the previous car loan (it reported as a REPOSSESSION instead of a trade-in/payoff and new car purchase) and immediately came up with a game plan on how to get it take care of. Rather than making us call all around and deal with what I felt was an overwhelming task she went ABOVE AND BEYOND to get things taken care of. Before I knew it she was calling to tell me our loan was approved. Before this point she had already had me send over all of the conditions she thought they would need so basically we just had to decide if we wanted to take our 3.25 rate or take a slightly higher rate to receive a lender credit that we could put towards closing costs (because we did a VA loan we didn't need a down payment or PMI). We scheduled a closing, another impossibly smooth process being as my husband works insane hours we were able to meet earlier in the day to have him sign then later that evening they sent a traveling notary out all the way to Washington, PA to meet the sellers and sign with them. I honestly believe that Jessica's dedication to us and our loan is the reason we are in our dream home right now instead of still fighting with the credit companies and old finance company. I know that she had several loans in her pipeline that she was working on in addition to ours but I seriously felt like we were the only ones and we had her full attention. Words cannot express how thankful we were to have her referred to us. I will be telling all of our friends and family about her. On a side note, neither us or the sellers used a realtor and neither my husbands parents or mine were here to guide us along what can be an incredibly difficult process and Jessica was constantly looking out for us and proving that she was there for OUR best interest not just to close a loan. She even looked over our sales agreement and gave us advice along the way of what things were normal and what she felt was atypical so we didn't get blindsided at any point. I felt like she was a big sister to me along the way and actually miss her a little now that we aren't talking everyday. :-) Thank You Federated and THANK YOU JESSICA LYONS!!!!! read more

We engaged Federated for a difficult refinance (investment property, near 80% LTV). They were one of a small handful of companies that even made the cut. We started the process in late July, started signing the initial engagements by the second week of August, and closed on the loan by the end of September. Our POC Robert Edner really did a great job balancing what I consider to be a difficult refi (I've several times so I know when they're easy and when they are hard). What made this especially difficult was that we were trying to refinance while the mortgage company was in the process of paying the property taxes, us making two very large purchases (requiring multiple credit checks with those) and other year-end activities that were pressing us financially. If there was a bad time for all this to happen, this was it... right in the middle of a refi. Throughout the process Bob navigated us through all the choppy waters. He was extremely responsive, polite, not ego driven, and just an even keeled guy throughout this whole thing. He made himself available to us after hours, via email, and via phone from start to finish. At the end, we completed the refi successfully, all the parts came together in one piece, and Bob made good on every promise he made. He definitely is a man of his word, and I respect that. If I have a need for another mortgage/refi, I'll call him first. read more