Jen and her team at Asteria Skincare are truly the best in the business. From the moment you walk…read morein, you're welcomed by a friendly, professional staff and a really comfortable environment. I've seen Jen for Dysport, Eterna Eyes, and Sculptra, and every visit has been a great experience. She's incredibly knowledgeable and takes the time to explain everything in a way that feels reassuring and easy to understand. I never feel rushed, and she always answers my questions thoroughly. Her professionalism and attention to detail really stand out--and my results have been amazing. If you're looking for expert treatment and natural-looking results, I can't recommend Asteria Skincare enough. Hands down the best in the Chicagoland area.

Asteria is a super charming med spa located conveniently in Mount Prospect. Parking is easy, as…read moresoon as I approach Asteria on NW Hwy, I park directly on the main street right in front. The decor is very aesthetic and cute - gold, black, green velvet, grungy and glamorous. The staff is always so friendly and I never have to sit and wait. I get my Botox here and Jenn is the best. She is so personable, professional and honest. She tells me realistically what I need and doesn't try to upsell me which I appreciate. I feel really comfortable with her and trust that I will be happy with my results. The appointments are quick, and I'm in and out in no time. I like that they have monthly specials and deals and that they have a reward point system. Any savings help! Highly recommend Jennifer for injections. I believe there is a price list on the website as well!

Great service and my lashes look very nice. Very relaxing experience. Don't hesitate, you'll like…read morethe results.

Hands down Amy is best eyebrow technician I've met. She measures, suggests, educates on go forward…read moremaintenance plan. Believe all these 5 star reviews as she's the real deal.

This local spa is sooo underrated! I was shocked to see they only had 8 reviews on Yelp. I came…read morehere because my mom got me a gift card to Papillon for my birthday, and I booked my first ever facial with them (I also got her a gift card here a while back before because she's been here before and really liked it). When trying to make an appointment for myself, I called 3x within a 30 minute span and had no answer. Months back when I called for more info about gift cards for my mom, they also didn't pick up. Nonetheless, both times they called back a little while later and left a voicemail, so I appreciated the reach out! They answered both times when I called them back afterwards and everything was set. Booking via phone was super easy, and they also have an online booking system as well. The spa is super clean, cute, and modern. Halina is who took care of me the entire time and I absolutely adored her! So down-to-earth, friendly, and absolutely great at her job. I got a 90-minute signature facial ($120) and it was worth every penny. I didn't even know this came with it but she also massaged my arms, shoulders, and feet! I felt so relaxed and my skin was flawlessly hydrated after. I loved every part of the facial, even the extraction (she made it as painless as possible). I will definitely be coming here again and recommend it to anyone looking for a facial, massage, wax, laser, etc. (they have tons of services!) Thank you Halina and Papillon staff for a great first facial experience!

I just moved to Mount Prospect & was looking for an esthetician & got SO lucky to find Maria G! She…read moreis so kind, knowledgeable, & honest. I had the best facial that includes an amazing mini massage!! After a full day, my skin feels so hydrated and I'm still glowing. I can't wait to continue my treatment here. 10000% recommend!

Head spa service was very relaxing & my p silky soft for a week…read more Go for yourself or give it as a gift to someone you love that needs a relaxing experience. The bed is also a massage bed which gives you a dual experience of relaxation.

Took my mom to a couples head and neck massage but was surprised this was in a shared salon space…read morearea. Definitely would not recommend if you are looking to get a fun service done with a group but great if you just want a quick service. We both felt like the treatment wasnt terrible but there were too many different things going on and not enough time was focused on the scalp and shoulders to relax. Too much time was spent washing the face and it was just a shampoo and conditioning. We wanted a head and shoulder massage but this did not cut it.

I am writing to express my deep dissatisfaction with the service and professionalism at the Hand &…read moreStone location in Mt. Prospect (Randhurst Mall). I have been a member for some time, and unfortunately my recent experiences have been consistently disappointing. On multiple occasions, I scheduled my next appointment before leaving the spa, only to find out later that I was never actually placed on the schedule. This has happened more than once, and it is unacceptable for a membership-based business where appointments are essential. I have also had to double‑check my packages and treatments every visit because I do not feel confident that the front desk staff is applying them correctly. No customer should feel the need to verify charges to avoid being overbilled. I was actually called within minutes after leaving the office to say i owed $5.00! Three calls. I did not owe them anything! During one of my recent services, the technician spent part of the appointment speaking negatively about the front desk staff and even mentioned plans to leave and start her own business, asking if I would follow her. When I was checking out the front office staff was also speaking on how they were happy she was leaving. This level of unprofessionalism made the entire experience uncomfortable and inappropriate. Overall, this has been the most unprofessional spa environment I have encountered. At this point, I plan to use the remainder of my packages and then cancel my membership entirely. I am extremely unhappy with the service I have received and hope that these issues are addressed so other customers do not have similar experiences.

Unprofessional check reviews before booking. I wish I had. The bad ones are true…read more Do not purchase gift cards from them. I was given a gift card and went in to have my service. I brought a friend with me ( supported the business). My friend paid for my massage as a surprise gift. When I told them I did not want my friend to pay, and I had a gift card; they assured me that the gift card would not expire. There was no expiration date on the electronic gift card, so I trusted them. They lied when I finally got an appointment after months of trying to get in, but no appointments were available; they told me my $90 gift card was expired! Scam!! Spoke to the manager and she had an attitude and refused to do her job. Completely entitled and no customer service skills. I'm in customer service, so I know the way I was treated was unacceptable.

Margie is fantastic! She took her time with me and the results are even better than I could have…read morehoped for. Highly recommend - looking forward to my next appt.

Great facial. Maggie did a very good job on my first facial with her. Good exfoliation! Very…read moreknowledgeable, extensive menu of services. The salon is very cute and welcoming. She offers products for purchase. The facial area/room is also very nice and welcoming. Would definitely try some additional services in the future. Would recommend!

Noelle is a great person and an amazing esthetician! She personalizes the treatments based on what…read moremy face needs. She asks questions and pays special attention to any issues I may have. Needless to say, my face is plump and hydrated! Highly recommend.

I've been seeing Ellie for 3 (maybe 4) years now and she is fantastic! Eyebrows always on point…read moreand her facials are exactly what my skin needs. Her dedication to detail and analyzing what I need sets her apart. If you haven't given her a try I highly recommend you do!

I got my first ever Gel-x set done here and Nicole was amazing! She explained what she was doing…read morethroughout the service and when it came doing my nail designs, she was great about receiving feedback and going back and adjusting it for me. The rest of the staff were very kind and friendly as well

Had two services with great results. Relaxing, welcoming vibe. Aesthetic design enhanced the…read moreluxurious feel of the space.

My partner booked a couples deep tissue massage at Heavenly Massage through Groupon, and…read moreunfortunately the experience was very disappointing. My partner paid almost $300, so we were expecting a relaxing and professional service. My massage therapist was Angie. At the beginning of the session I politely asked for an extra pillow for support while laying on my stomach, and she immediately seemed irritated by the request. The pillow she gave me did not have a hole for me to breathe through. From that point on, the massage itself did not feel like a deep tissue massage at all. It mostly felt like lotion being lightly rubbed on my back rather than any real muscle work. When I asked if she could apply more pressure, instead of adjusting the technique she repeatedly pressed her elbow into the same area, which became painful rather than helpful. It felt like the same spot was being worked over and over instead of a proper massage. Since this was a couples massage, my partner was in the room with me and even he could tell that I was uncomfortable during the session even his massage therapist Emma seen I was uncomfortable and she tried to lighten the mood. I still tried to be a good sport and finish the massage because he had spent so much money on the experience and I didn't want to ruin the moment. Afterward I shared my concerns with the manager. I was told that Angie has "never received a complaint before," which made my feedback feel dismissed. I was also offered a coupon, which I declined because I wasn't looking for a discount or a free service. I simply wanted to share my experience as a customer. Overall, the interaction left me feeling uncomfortable and unheard. For the price paid and the reputation the place seemed to have, this experience did not meet expectations.

Started coming here 2 years ago when a friend gave me a gift certificate for my birthday. Since…read morethen I have this place as part of my self care. When it comes to massages I love doing a 90 min massage with Katrina. She gives a very therapeutic massage. I like to feel relaxed during my massage while relieving tension and not be in pain. Kathy does excellent facials and is highly knowledgeable. Anastasia keeps my brows looking good and I am very picky about my eyebrows because I do not want them to be too thin. I go to Agnes for my pedicures. These are my go to ladies, however all the staff is really nice :) I love that I can do multiple services in one place!

My daughter was at a basketball camp nearby while I was waiting for her I was looking for a place…read moreto get a pedicure quick and without an appointment on a Sunday afternoon. I walked in no wait. Great pedicure chairs, fast and courteous service. I would come back if I'm in the area again.

Used to Go here monthly and get no chip manicure, service was always okay and was usually seen on…read moretime with good quality in manicure/pedicure but last few times the quality of the services have been less than good. Uneven filing of nails. Use of the nail grinding tool to remove no-chip which has weakened my nails significantly. No-chip lasting about a week before chipping. Toenails uneven. Disappointed with the change in quality.