Great people , did all the paperwork, rental. My truck like new …read more Amazing body work . Thank you and you deserve all the stars .

Quick quote, good work, honored original quote . Took a day…read morelonger than estimated and some communication and coordination that could've been better. But overall a good experience. Recommended.

I had written up a long review for J&R Auto Body a while back, but I deleted my post for a reason I…read morewon't discuss. I have since changed my mind and will once again say they have been an excellent auto body place that we have used since we first moved into the area in 1978. Their mechanics Dana and Derek are great, and owner John is very personable and fair. They take pride in what they do, and we have always been quite satisfied with the work they've done. The cars come out of there looking as good as new. J&R closes very early on Friday. Would have been good information to know ahead of time. And of course they're closed on Saturday and Sunday. We hate to deal with auto body places for obvious reasons, but if we have to go, this is the place we'll head.

Fantastic job. Replaced 2 front fenders, clicking doors, front and rear bumpers etc. My Honda 2012…read morePilot looks brand new. This is a high quality shop dedicated to satisfy. I would not go anywhere else.

I wish I could say I had the same experience as everyone else in the reviews, but my story is…read morevastly different with Westford Collision. Let me start off by saying that no... I am not a competing company, fake review, or making false statements as I usually do not write these kind of negative reviews. Back in the beginning of March, I was involved in a minor crash where the left rear fender and rim on my vehicle was struck. Very minor damage (scuffed rim and a small ding/scratch in the fender). Everyone I talked to suggested that I go to Westford Collision because they do the best work and "will be fixed right"... so I did. They told me it would take 3-4 weeks to repair the damage ("3 weeks usually but may be 4") which I found surprising because it was so minor... but I wanted it fixed right so I agreed. After the 4th week, I called Westford Collision to find out if my truck had been fixed yet, and was told they forgot that it also needed an alignment and needed to be "towed to another shop because they don't have an alignment rack"... what auto body shop doesn't have an alignment rack? They stated that it would be ready next Wednesday at the latest (4.5 weeks altogether to fix). They stated they would "tow" it to the alignment shop. I reluctantly stated I understood (expressing my frustration it was taking so long) because I didn't have a choice... That Wednesday, when the truck was guaranteed to be ready, I was told all repairs were done, but that they would not release my vehicle because they were still waiting for the insurance adjustment check to pay for the tow and alignment. I once again expressed my frustration as they promised I would have my vehicle that day (and I've been paying for a rental for the last 5 weeks). Westford Collision (after me arguing with them) agreed to give me back my vehicle even though they had not yet received the check from my insurance company. Now... I have a dash camera in that vehicle, and what do I find when I reviewed the footage? They DROVE MY CAR to the alignment shop (without my permission I might add) and falsely charged my insurance company $600.00 for the tow (clearly on the insurance adjustment $300 tow fee each way). So, Westford Collision refused to release my truck to me all based on false insurance claims (towing fees when they never towed the vehicle- truck also had approx. 25 extra miles on the odometer when I picked it up) I forwarded all videos to both my insurance company and the other parties insurance. Westford Collision might be the most dishonest company I have ever dealt with because of their false insurance claims and how they treat their customer (hold your car hostage on false insurance practices so they can collect more money from the insurance company). I challenge this body shop to prove otherwise and would gladly present all evidence to them showing their dishonest practices. I do not recommend this body shop and suggest you take your business elsewhere. Westford Collision blatantly practices insurance fraud.

In my opinion, this is for sure a gem in the neighborhood of Acton-Boxborough. I had also checked…read morea couple of shops in Hudson and Marlborough. They are way more expensive. Furthermore, these stores won't be able to do the job till January. I am very much appreciated Mr. Hansen make the process so simple for me. I drove my car (2015 Acura MDX) very late of the day to his shop. It was getter dark. But, with no complaints, he took a look and gave me a quote and emailed it to me. It sounds unbelievable. To confirm, I drove to his shop the other day and asked him whether he wanted to check it again. He kindly turned me down and told me he did not have to do it again. Well, I then left my car in his shop for a couple days, got everything fixed as we had talked about, paid as much as we agreed, and went home as a happy customer. I felt they were honest and professional, which has been the reason why they have been entrusted to serve the community for so many years.

Went to them at the suggestion of Sawyer's Auto and they were terrific…read more Friendly, fast, efficient. Did wonderful work.

Mill City is the only auto body/car repair I will use. They are super honest and their work is…read moregreat. I've used them for autobody a few times and liked them so much I asked them to fix my brakes and some other service issues on my car also. Jeff goes above and beyond, my car is always done quickly and comes back cleaner than when i bring it in. And the car always looks new - no one can tell I've had work done. I can't say enough good things about Mill City!! - Read more at: http://millcity.autorepairreviewsonline.com/uncategorized/awesome-service-super-honest/ ©2016 http://autorepairreviewsonline.com/ & Mill City Auto Body

Mill City Auto fought with the other person's insurance to cover the cost of my car's damage…read morerepairs completed and correctly instead of cheaply which is what their insurance wanted. I 100% recommend Mill City Auto in Westford. Jeff is professional, courteous, honest, and communicative.

Pick up day!! Ahead of schedule...walked up to the counter, picked up my keys and drove my fully…read morerestored and meticulously repaired car off the lot. From start to finish it was a pleasure doing business with John...his calls kept me apprised of the process and the ease of dropping off my rental vehicle right in their lot added to the stress-free experience. APlus is a five star business which I highly recommend.

This auto repair shop is small, but first class. Great attention to detail, and well with the needs…read moreof Insurer and the insurance customer.

Jake's does what a body shop is supposed to do, fix the damage and do it right. Our one year old…read morecar got scraped all along the driver's side, including both doors on that side. Jake's returned our vehicle to its former condition and made it look new again! Thanks to all.

I had my car fixed at Jake's for damage that happened to the fender and doors on the driver's side…read moreof the car. Jake's had to wait for some of the parts to come and let us know the progress that was being made. Jake and his crew were very respectful and professional. I picked up my finished car yesterday and wow it looked like I got a new car! I definitely recommend Jake's if you need work done on your car.

We've had multiple friends and family use Terranova for their bodywork repairs…read more Robin always puts your mind at ease for getting work scheduled, and communicates everything fully with no hidden costs or issues.

The propane truck ahead of me slowed way down. I slowed way down. The driver of the big pick-up…read moretruck behind me saw a turkey on the side of the road. Yeah. Lots of damage to the back of my 2-year-old Subaru. Bent metal, broken sensors, non-functional. Super unhappy. But that was then -- now it all looks brand new. Really impressive. In Mass you get to choose your body shop, not the insurance company. Scott and Robin were recommended to me by the repair shop I use in Littleton, and now I can do the same for you. Friendly, honest, very experienced.

My entire experience at Murray's was excellent. They repaired my car on schedule, updated me…read moreregularly on the process, and were very transparent about everything without using overly complex language or terms that I, as a young, relatively new driver, wouldn't understand. The owner was incredibly helpful and kind, and not only in the professional sense. I accidentally left my phone in his garage when I went to pick up my newly-repaired car, and didn't realize it until maybe 8 that night- and it was a Friday night. I'm thinking, great; now I'm probably have to gonna go all weekend without my phone. Saturday morning, I'm at work (a small business in Littleton that I had seen the garage owner visit before, and he knew I worked there), and he comes in with my phone! He absolutely did not have to do that, but he did. Murray's did excellent work, I haven't had a single problem with my car since, and they're run by genuinely good people. I would highly recommend Murray's to anybody and everybody in need of an auto repair shop.