I got some service here just recently. It's impossible for me to know if I got a good deal or not,…read morebut judging by the well worn (but clean) office, I think so. I am here all the time for the Food Lion Grocery store in the same parking lot, and the ABC Liquor store across the street so I figure if worse comes to worst, I can always walk back home with something in my backpack. They did the work quicker than I expected and didn't mind that I left the car in their lot for a few days. So far so good. The stickers on the front door don't say if they take American Express, but the kind proprietor said he could do it if he had to. I said, to cover their extra fee? He said yeah. Well that worked better for me, so it worked out well. (to be clear, I paid the extra fee)

Joe and crew came through for me again. Saw steam coming from the back side of my radiator…read moreWednesday night. Took my car there at 8:30am Thursday morning... they had a new radiator top and bottom hoses installed by 3pm SAME DAY. Cost was tonally inline with what I saw the parts available for online. I've done a radiator swap or three myself back in the day so I know what's involved there. Price was super fair. These guys rock.. I'm really going to be bummed if Joe retires and one of his crew doesn't take over this hidden gem of a repair shop. Fast and Fair!

I can't tell you how helpful F.P. and the Ingold team has been over the years aced especially…read moretoday! They moved mountains to help get us to one of the rare dmv appointments:) Always quality service, kind aces personable team, and competitive pricing. Plus just caring. Keep it local!

Needed a quick oil change. They did a great job and were fast and efficient. Sat in the waiting…read moreroom and was in and out in an hour. Thank you!

I would not recommend this mechanic company to anyone. I trusted Josh and Justin to install a new…read morerear end and driveshaft in my truck, and they assured me everything would be done right and I'd be "ready to ride." That couldn't be further from the truth. They called me around 2 AM saying the job was complete and asked me to send the remaining balance. Just minutes later, my driver reported that the truck was shaking extremely bad. When I called them back, they told my driver to meet them about 10 miles away--only to then say there was nothing they could do. Since then, I have been calling them all morning with no answer. On top of that, my toolbox was stolen off my truck while it was in their possession. This entire experience has been unprofessional, dishonest, and unacceptable. I paid $4,000 for work that was clearly not done correctly, and now I'm left dealing with additional damage and missing property. If they do not communicate with me ASAP, I will be filing a civil suit and taking this matter to court. Do yourself a favor and take your business elsewhere.

Justin responded to my request within 10-15 minutes and from that point forward, went above and…read morebeyond in every way. My daughters car wasnt running well and she took it to a local shop. We got the estimate and it was ridiculous. I know how to work on cars for the most part, but since Im in Maryland I was kind of stuck either paying the ridiculous prices or going to fix it myself 6 hours away. Justin agreed to do the work for an extremely reasonable and fair price, and did it the same day. I ordered the part from the local auto store and he picked it up and put it in withing an hour or so. He sent me videos of what he was doing as well as constant updates along the way. There is NO REASON to find anyone else to work on this car for me anymore, as I know he knows what hes doing and is reliable and reasonably priced. Very Satisfied

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

They responded that they were not able to assist me with the problem, but they put me in contact…read morewith someone that could assist me, I will refer to them for future work that I may have.

I went in for an oil change and ended up needing a lot of additional work. They were very thorough…read moreand detailed in letting me know what repairs were necessary. I felt like prices and options were fair and services were professional.

UPDATE: Lonnie's took a look at the car again, and even drove with me to help identify the sound…read more They meticulously went through different components of the front suspension to try to determine what the issue was. It ended up being a stripped bolt on the front left sway bar link that attached to the subframe. I am impressed with their attention to detail on this, and I appreciate that they really wanted to get it resolved. They also didn't charge me for any of the work, which included a brake flush to fix the brake issue I noticed after the first repair. I highly recommend them, and I think it says a lot about a business when they own a mistake and fix it. Thanks guys!

This is an honest place to get your car fixed. Good work and fair prices. They service and fix my…read moredaughter's cars, who are girls.

Both of my daughters take their vehicles here, after having gone through several other local…read moreservice centers and dealerships. One has a VW, the other a Honda Fit, but I'm still under warranty with my current vehicle. But seeing their smiles when I pick them up and they've just paid out is a good sign in my book.

Sooooo good, and I am so glad they are not part of a big, impersonal chain. Thanks, Payne's just…read morefor being there. I can sleep at night.

Horrible experience, guy behind the counter needs lesson in customer service. Stop overcharging…read morepeople or they will go elsewhere (like many others have after coming here). I didn't even end up getting anything done; I just spoke to him on the phone and he was very rude.

An unassuming building but the folks know what they're doing. I brought in my car for a state…read moreinspection and after a bit of a wait, they did the inspection expertly. Bob himself apologized for the wait (whoever gets an apology for the wait from an auto shop??) I like being able to support a local business--especially when the folks are nice. I also appreciate their honesty. I was told from a dealership that my belt and spark plugs needed to be replaced, but here I heard I could get some more miles out of them and replace when I notice my mileage going down. Saved me some money which the dealership never tries to do. Thanks!

I have been getting my cars Inspection done with MrBob for a few years now,what a great job!I will…read morego there as long as he stays open.Thank you Mr Bob for great service.

Music at gas pump so loud it hurt my ear and made me have to turn off my hearing aid. I left…read morewithout finishing filling up my tank bc the noise was so loud.

This place is much improved. I know the new version has been open for many months. Now it is a more…read moremodern convenience store very much like the other gas station across the street but this one has a little restaurant in the side. I wasn't able to try it on my visit. Looks like it might be mostly fried chicken. But I will probably give it an attempt soon.

Called Pete's for the first time and honestly wasn't sure what to expect. From that first phone…read morecall to picking my car up, they knocked it out. They even cleaned my windshield after putting on the new wiper blades. Little thing, but you notice it. Pete's has my business now.

They are so nice first off. Confident they are honest unlike another guy I found on yelp!…read more They have fixed my son's car, who is here temporarily at Duke children's hospital. I wish I could give them 10 stars. Do not hesitate to go there. Car is running like it did years ago. I can't thank them enough.