This is absolutely my FAVORITE gym!!! It feels like family. Everyone is local. It's never…read morecrowded. They have two suanas!! It's open 24 hours. You can workout any time day or night!! Very much my happy place

Great place. Not crowded during peak hours which is why I choose this place…read more Oooooooooooooooooooooooooooooooo

This is by far the best gym I've been to! Everything is super clean and well organized. They even…read morehave a separate room where you can use YouTube for workouts, plus a private one person sauna and a massage room which is really cool. The gym has heavier weights and way more machines than other locations I've visited like Humble, Crosby, and Baytown. You can really tell they care about their members even the yearly fee is cheaper here! I highly recommend this location to anyone looking for a clean, well-equipped gym with a great atmosphere.

The people here are amazing and are very supportive of your goals. However, I will say that some of…read morethe staff here aren't very welcoming. Overall this is a decent gym that has all your basic needs... but that's about it. Most of the equipment here is outdated and worn out significantly. Everytime I would come in, it seems like the equipment is more and more scattered (d-handles, attachments, etc). It doesn't feel like it's well kept and cleaned like it should be, but if you're looking for a quiet and convenient spot to get your lift in, this place is not a bad option. It has tons of potential but desperately needs some serious upgrades/TLC.

I love this place I always check in my kids and get very nice people to help me. This lets me enjoy…read moremy work out time! my kid always looks super happy after and even has best friends he looks forward to seeing which makes both of us excited to come here 10/10

this LA Fitness was a rather large two-story facility that had four different areas to lift weights…read moreand use machine machines. They also had a full spin room several exercise classrooms as well as several racquetball courts. They also had a cross training area that allows for ropes weights on a sled where you could push or pull and a full cross training pull-up area. The staff didn't really say hello upon entering or goodbye upon exiting and they're not as welcoming, but I'm OK with that.

Pros- dry sauna, wet sauna…read more Indoor land pool Indoor hot tub Relaxing chairs Showers and towels Plenty of treadmills Cons- the con is that while there "looks" to be nice amenities but good luck using them. 1. they're either disgustingly unclean, 2. People can't be bothered to have their music through headphones 3. people talking on their phones in the designated "quiet area" and staff ignore despite signs literally say "phone free zone". 4. Areas broken for months never fixed. Continued... -ladies exfoliating in the sauna and in the hot tub so gross! -mold on the floor and walls of the hot tub not cleaned for over a year I finally left villa. -blood by the pool and showers not cleaned up for three days! THREE! What are the cleaners doing? Apparently nothing. Even after I pointed it out. -roughly spoken to by a guy who takes care of the area (I assumed) by the indoor lap pool. I was pregnant and hurting and needed my nightly stretch in the pool which is the main reason I paid to go there and I can't use the hot tub while pregnant. Arrived at the same time as usual. There was another person swimming but the man present didn't like women or I don't know but he told me "it's closed" and didn't give me an explanation. I question and shared how I REALLY need to stretch I'm in pain and it's supposed to be open another 40 minutes on schedule and there is clearly another person swimming in front of us, so how can it be closed? He just yelled at me and still didn't tell me why. I have no idea who or why he was there. Cane other days when pool was support he open and they had signs saying closed" when it was supposed to be open. They don't really have a good amount of machines other than tons of treadmills compared to LA fitness. And as others mentioned they stay broken a long time. But I need to work my back and don't use free weights. The hot sauna was broken for MONTHS! And was so unclean inside. I couldn't believe I had been sitting in there. But I'm sure it was due to the lady exfoliating herself and no one cleaning it! It makes me want to vomit thinking of it. I wanted a water yoga class but they didn't have evening classes for me. Only during the day when I couldn't go. For a large expensive place it makes no sense they could not hire for evening classes. Kids area-while I don't trust anyone to watch my kids personally, my best friend had a terrible experience there. Other kids would bully her kids and staff didn't seem to care. She could only take her kids a set limited time during the day so too bad if you can't make that block of time despite the fact you pay twice as much to bring kids you can literally only go when they say you can because pools and splash pads for kids aren't open or are closed constantly. The last straw was her son was arguing with his sibling as siblings do, but it was handled terribly. Instead of going to get her if there was indeed a problem , the staff dragged him down the hallway and when he thought he was out of sight, she saw him throw him on the ground. She happened to have come down for pick up at the time and was following them wondering why he had her son down a secluded hallway alone, He didn't apologize or anything. Terrible way of handling a child.

This facility looks impressive from the outside and presents beautifully during a tour. But once…read moreyou're a member and start paying attention, the cracks become very clear. In seven years, I have attempted to contact the general manager on multiple occasions with concerns and do not believe I have ever once spoken to him. That says everything. Where do I begin. The issues at this club have been so numerous and consistent that we feel obligated to warn others. Our son was kicked out of the weight room for wearing cotton pants and a t-shirt. When we called to complain, we were told there is no apparel policy against this. He was humiliated for a rule that doesn't even exist. Last Friday, my husband and I drove to the club to use the hot tub, only to find it closed two hours early for an employee meeting -- no sign on the door, no website notice, no email to members. We weren't alone: multiple other members were standing at the locked door, just as blindsided as we were. The weight room and pool are unmonitored at this time anyway so it would have cost nothing to leave one person at the front desk so paying members could at least get in. Most recently, a family friend who is a college swimmer and a fellow member of this very facility was helping my child work on swim strokes in the pool. Staff told us to stop and nearly removed us, citing a rule that only VillaSport trainers can provide instruction. No consideration was given to the fact that this was a fellow member, not an outside instructor, doing something kind for a friend. The billing situation has been a saga. After we changed our payment method, the club kept charging our old card and hit us with late fees through no fault of our own. When we tried to resolve it, we were referred to corporate in California instead of getting help locally. Staff gave us contradictory and outright incorrect information -- one person told us there were no late fees on our account at all, and when we logged in ourselves, we found multiple. We had to fight to get most reversed, and one remains on our account to this day. During Covid, we chose to continue paying our full membership fees a gesture of loyalty to the club and were promised guest passes in return. It seems like every time we have tried to use one, we have been told there are none on our account. We pay over $400 per month for this membership and can't bring a friend occasionally?! And then there's the facility itself. Mildew in the locker room Jacuzzis is not what you expect from a club charging luxury prices. We originally joined in large part so we could relax in the indoor hot tub while keeping an eye on our younger children in the play area and pool. That Jacuzzi sat nonfunctional for roughly two years. The club's solution? A sign next to the jets button reading "bubbles are for outside tub only" -- as though reframing a broken amenity as an intentional policy was somehow acceptable. And there is an indoor-outdoor hot tub with a sliding glass door between the two sides that would be perfect for families and kids. We have been members for seven years and have never once seen it open. The food situation is almost too on the nose. A facility billing itself as a luxury wellness club has replaced wraps and salads with pizza, hot dogs, and hamburgers as its only food offerings next to $12 smoothies (made with powders and no actual fresh fruit). Make that make sense. After seven years, the pattern is clear: this club prioritizes attracting new members and pushing additional fees (personal training, add-on services) over actually taking care of the members it already has. We joined for a place of rest and relaxation but every time we walk in the door, there is some kind of issue! The saddest part is the wasted potential. Cypress is a tight-knit community that would embrace a place like this -- but the experience here is night and day from the sister location in The Woodlands. VillaSport claims to be a luxury club built around community, yet at every turn they discourage exactly that by the way they treat their members. As my husband put it, we've never seen a place that bills itself as luxury have such poor customer service. At this point, the only things keeping us here are the pool -- which we don't have at home -- and the fact that it's around the corner from our house. Otherwise, we would have found a different facility long ago.

Go super early in the morning. I can't imagine what this place looks like during busy peak hours…read more No way. The early morning hours from 5am-630am are the best times where all of the machines are mostly free. Squat racks galore. The one thing I don't like about Crunch fitness is they don't have a sauna.

CYPRESS WE HAVE A NEW GYM!…read more This gym is located where the old 24hr was located. They kept the footprint but added so many fun and new things. They have more power racks that I could imagine, new weights, new machines, new everything. Staff are beyond helpful and nice. I used my insurance to sign up here and it took just a couple minutes. It wasn't busy by other gym standards. Got on every machine that I wanted to easily. What I don't like, their lack of ab machines. I could only see one. And that was fairly popular so got on it late. Past that. Great new little gym here. Will be coming back this week, for sure!

I've had a great experience at Amped Fitness Willowbrook. The gym is always clean, the equipment is…read moremodern, and there's plenty of space to work out, even during busy hours. The atmosphere is motivating, and the staff is friendly and professional. A special thanks to Clarissa for helping me with my membership. She was welcoming, knowledgeable, and made the whole process quick and easy. Her excellent customer service really made a great first impression. I definitely recommend Amped Fitness Willowbrook to anyone looking for a great gym!

Yesterday, Abel stopped me at the front desk and told me I had an outstanding balance for the…read moretraining package and wasn't welcome back until it was paid -- despite my membership dues being fully paid. He let me finish my workout that day, and when I asked to resolve the issue or get a refund for the month I'd already paid for, he told me to come back today at 6pm. I showed up on time and waited 10 minutes before he even spoke to me. He then told me he was busy, that he'd spoken to the district manager, and that I still couldn't access the gym until the training balance was paid. When I asked again for a refund of my membership fee, he said it was "cancelled out" because I supposedly owed him money. I've paid for a service I never received and am now being locked out of a membership I'm current on. This isn't how a paying member should be treated, and the runaround with no real resolution has been the most frustrating part. Would not recommend dealing with this location under current management.

My gym advertised a class for BOGA SUP SOL Yoga and I was excited to sign up. The boards are placed…read morein the pool and you must get on them and balance yourself while doing Yoga. April was our instructor and we had a small class of 4 people. Classes are held in the pool. I was a little scared of falling in the water and everyone did at one point but we mostly stayed on the boards doing the various yoga poses. The class was about 50 minutes long and very well worth the cost of 45.00. We were able to tighten the tether to keep the boards from shifting so much during class. They offer other dates and times and also Pilates.

Terrible experience with management and absolutely zero basic accommodation for individuals with…read moredisabilities. My wife, our son, and I recently signed up for a family membership here, paying a premium $350 a month. As a below-the-elbow amputee, my options at any gym are highly restricted. I have to bring my own adaptive equipment to use the machines, which severely limits what I can physically do on the floor. I showed up around 5:30 PM and, understandably during peak hours, the few upper-body machines I could use were occupied. I decided to pivot and do lower body instead. I went to use a squat rack that was completely empty. However, staff stopped me and said I wasn't allowed to use it because a small CrossFit class was taking place in that section. Even though the specific platform I needed was entirely unoccupied, they refused to let me use it due to a rigid blanket policy. Denying an amputee access to an unused machine when my options are already so limited is ridiculous. I went to the front desk manager hoping for some common sense, but they were completely dismissive and unaccommodating. I'm not looking for special handouts, just basic logic and respect from a facility charging premium prices. Because of this complete lack of customer service and absolute refusal to apply common sense, I immediately canceled my personal portion of the membership. If you have any sort of physical limitation, do not expect this gym or its management to accommodate you.

Been going here since early 2023. Great place in comparison to other gyms I've been to which are…read morefranchise. I appreciate the owners being so friendly and welcoming. Making better progress here instead of those other gym locations due to less traffic on the machines, crowds and 24hrs access. 100% recommend.

I've been going here for a few months now, and they have a true energetic aura. Everyone here is…read moresuper nice and understanding, and my experience here so far has been better than any other gym I've ever been to. I have had a private trainer for a while, expensive asl, I've been to many other more common gyms, and this gym is by far my favorite. This gym has the novelty of a personal gym, with the abundance of energy and supply of a well-rounded gym as a perfect mix. This gym has the spice of a hole in the wall, but in such a happy and untouched aspect. If I could go 6 stars I would, It's like I built a gym.