Staff here is always friendly and a few have become friends of mine :) ! This gym stays busy! but…read morenot so bad that you can't get to equipment. Great amenities-- outside workout area, booty focused room with scan in access, movie room with cardio equipment, cold plunge, two different saunas (infrared and traditional), as well as a collection of massage and cold therapy chairs. Clean restrooms, locker room and shower area.

First off this is not an enrollment center this is an actual gym, and here is my story there…read more I started working out here in December. I chose this place becuase they offered me a $1 sign up fee. As it turns it it was $45 but I let that slide because I felt the place had some potential. During the sign up process they introduced me to one of the trainers there who worked with me and convinced me to sign up for the trainer service. I will say I wasn't overly excited that it was a four month commitment but I went along with it as a start. At the end of the four moinths I inquired at the front desk when that time would be up and that was when i was informed that I would have to give 30 days notice to terminate the service and since I didn't I would have to pay for an additional month. I explained to the young man that he needed to cancel every thing with me, both the trainer service and my membership. I would not return and I will dispiute any charges they make to my bank accoiunt. I will say I was a bit appaled by the lack of interest in offering any custromer service, but when your business model is nefarious perhaps that is to be expected. This place certainly brings buyer beware to the surface. The hard part is it's difficult to read the fine print when you don't know it exists.

The owner was super kind and helpful. He let this Californian in with welcome arms and the work out…read morekicked my booty! Super attentive to detail. Other members were encouraging as well!

Great gym, knowledgeable trainers, great community of cross fitters. Doesn't get better than thisread more

Finally found a gym that encourages me to exercise regularly!…read moreIn the past, I would just pay monthly for a membership and not go. I wake up WANTING to go to Hotworx. My husband even joined shortly after me, which makes it even more fun! The studio is clean, safe, and family oriented. I am greeted by name when I come and go.

I love my gym! The sauna, the team that works there and the…read moreweight area! They always have it nice and clean and the vibes are great.

I went to an 8:30 am session with my niece which was great. Management and trainers are very…read moreattentive full of knowledge. The Fitness Studio has created an inspiring workout atmosphere where you can come and maximize your results and achieve your goals ! Check out the place and burn some calories!

From the owner: Looking for a fun and effective alternative to the typical gym experience? Our unique fitness…read morecenter offers the perfect option. BurnFit's experienced personal trainers guide you through workouts that are fun, innovative, and results oriented. No classes to rush to, just show up anytime during our open hours and begin training. We personalize workouts tailored to your specific fitness and wellness goals. No matter what your age, gender, or current level of fitness, your workout will be adjusted specifically for you. Whether your goals include weight-loss, toning up, gaining strength, or just achieving an overall better feeling of wellness, we have the answer. We care about you. Visit our website or drop in to try a free session. Take the challenge!

I had a very negative experience with Planet Fitness (Copperfield location). I was charged for a…read moremembership that I never signed up for and never authorized. When I noticed the charges on my savings account--which I don't check often--I immediately contacted them. I asked for a copy of a signed contract, and they refused to provide any proof that I agreed to a membership. Instead of taking the situation seriously or considering the possibility of unauthorized charges, they were dismissive and denied any responsibility. They also refused to issue a refund. This experience was extremely unprofessional and raises serious concerns about their billing practices. I would strongly advise others to monitor their accounts closely if dealing with this location.

Cool laid back tour of gym. Visited with my friend as his guest and is very clean i like they have…read morecleaning products to sanitize equipment before & after uses. Only thing my friend was mentioning that they shall update and enforce attire policy. Young high school girls working out in short skirts with cheeks exposed is not cool.

I had a great experience with Ashley, the operations manager at this location (Copperfield). I was…read morefrustrated with an account issue that went into collections after dealing with the Spring location, and I was ready to cancel my membership. Ashley helped me by looking into my account, talking to upper management, and keeping me updated. I didn't need to follow up with her at all. Now my account issue is resolved and no longer in collections. She did a great job handling this which is RARE with new gyms.

I would never recommend this gym to anyone, gave me absolute hell on my first day. everyone in your…read moreface trying to sell you PT and then they still continued to call my phone and charge my card after i canceled. they don't communicate to you about anything. LA fitness and Iron city are the two gyms i'd recommend if you are gym shopping

Great experience here! It's a decent sized gym with lots of equipment. The staff are nice, and the…read morelocker rooms are clean. If you have a black card, the back facilities are really sharp! I highly recommend touring if you're looking for a new gym and typically go with friends.

I am extremely disappointed with my experience at Planet Fitness and the lack of transparency,…read moreprofessionalism, and respect shown by both staff and management. When I broke my foot earlier this year, I was never informed that I had the option to freeze my account. As a result, I was charged all year long despite not being able to use the facility even once. When I addressed this with staff, I was told that I was "allowed to freeze my account only once" and that if I didn't extend it after three months, that was on me. At no point was I ever informed that an extension was required. Instead of helping, the staff dismissed my concerns and insisted I would continue to be charged. Planet Fitness has increased fees without notifying members, and the policies--which used to be reasonable years ago--have become confusing, inconsistent, and frankly unfair. The response I received from the gym was clearly written only to protect their reputation, not to help resolve the issue. I remain stuck in a contract I was misled about, and I have paid for a service I could not use due to injury. UPDATE - November 19, 2025 This situation escalated into one of the most unprofessional and disrespectful experiences I have ever had at any business. I brought my 78-year-old mother, who is hard of hearing, to join me for a workout. What should have been a positive experience turned into a complete embarrassment. The individual who claimed to be the manager - identified to me as Rodrick - spoke to both of us with a rude, dismissive, and condescending tone. My mother struggled with her phone, and instead of assisting her respectfully, he barked instructions at her, demanding she download the app, provide her email, and take a photo immediately. She was made completely uncomfortable. We were then told she could not use the infrared light therapy and that only I could. From the beginning, Rodrick made it extremely clear that we were not welcome and could not fully enjoy the amenities. The situation escalated to the point where he told us to leave if we didn't like it. I have been a paying member for three years. This year alone, due to my broken foot, I have been able to visit the gym only twice. For my second visit to be ruined by a manager -- who behaved more unprofessionally than any employee I have ever encountered -- is absolutely unacceptable. My own employer does not speak to me the way this young man did. Planet Fitness has taken my money while providing almost no usable service this entire year, and the treatment my mother and I received was disgraceful. I will be filing a formal complaint with the Better Business Bureau, and I expect Planet Fitness to address the conduct of this manager immediately. For anyone considering a membership: Be aware that cancellations require paying multiple fees, annual fees are increased without notice, and the "all-club access" membership comes with strings attached. Ask many questions, because the information provided to members is inconsistent at best. I will be extremely hesitant to return, and I will call ahead to ensure this manager is not present. His behavior was unacceptable, unprofessional, and deeply disrespectful. Planet Fitness, you have some explaining to do.

I started going to this gym a couple of months ago, and overall, it's a really good deal and a nice…read moreplace to work out. The facility has everything you need -- plenty of machines, a sauna, and even bootcamp classes. The trainers are attentive and will step in to help if they see you struggling, which I really appreciate. That said, it can get very overcrowded, especially during certain hours. I'm not hating on anyone trying to better themselves, but the guest policy seems a little too lenient. It feels like there's no real limit on guests during staffed hours, which makes it tough to get on machines -- and some people just sit around on their phones. Another issue is the lack of enforcement of gym rules. When I first took a tour, management said things like sandals and barefoot workouts weren't allowed, but I've seen plenty of people doing exactly that -- even walking barefoot on the turf area, which is both a hygiene and liability concern. There's been some turnover with staff and management lately, but everyone I've interacted with has been friendly and professional. Despite the crowding and minor issues, I still like the gym overall and would recommend it -- just be prepared to go during off-peak hours if you want easier access to equipment.

I wish they were more helpful when I tried to attend this gym again after returning from staying at…read morea few mental hospitals for 2 month. Instead, they gave my account to collections as a deliquency.

My wife and I recently signed up at HOTWORX Cypress and have had a great experience so far. The…read morefacility is extremely clean and well-maintained, which made us feel comfortable right away. The staff was very helpful during the sign-up process, gave us a thorough tour, and explained all the features and benefits clearly. Everyone we interacted with was friendly, welcoming, and genuinely eager to help. We're really glad we joined and would definitely recommend it to anyone looking for a great workout environment!

This place feels like my 2nd home!…read more Being a mom of an active toddler, time is not my friend- so being able to get an amazing sweat session in a quick span, is ideal! There are 15 minute classes - cycle, rowing, or elliptical style Hitt sessions which are all in individual saunas that host up to 3 persons each class. If you want a longer class that is more yoga themed, you can opt for classes such as a "hot yoga", "hot buns" or pilates - each 40 min (warmup and cool down included). They also have a small weight room section- dumbells , kettlebells, battle rope and bench to get an effective weight session in before or after your class. The location is always very clean, which is a MUST considering the rooms are 120 degrees - a LOT of sweat flies around this place! Their staff always greets you and are available if you need help or have questions. I love the "community " atmosphere here as well.

I signed up for this gym through my insurance program. Great prices and a lot more economical than…read moremy other membership. So far, I enjoyed the classes, step, body pump and dance vibes. Lots of machines and the classes have all the weights, mata, bands and steps for class. Facility is super crowded, maybe it's always like that or it might be due to the new year. Regardless, I was able to get in at multiple locations and various classes and didn't feel too crowded. I really enjoy a gym that is full of energy. It was a little difficult getting signed up but I flagged someone down and politely asked to get assistance. It was quick once I did that. Their app is easy to manuever. Parking is difficult at all 3 locations that I went to but again, not sure if it's new year or not, I know to get there early.

I started with the 7-day pass and used that time to really explore the entire gym. During my…read morewalkthrough and getting familiar with the facility, I worked with Hailey (or Baylee I believe that was her name), and she was pretty amazing. Super helpful, knowledgeable, and welcoming. I'd give her 4 stars on her own. As for the gym itself, the facility is very nice and has great amenities. I believe they're currently running a promotion where the highest membership package is around $.26, which is a really good deal considering everything that's included. The amenities are impressive(not gonna lie) there's a theater where you can do cardio while watching a movie, wet sauna, cold plunge pools, dry sauna, and more. The overall atmosphere is clean and well-maintained. The locker rooms and restrooms are spotless, and you can definitely tell this is a brand-new facility in an old movie theatre. Overall, EOS Fitness on Highway 6 offers a clean, modern environment with plenty of amenities that make working out enjoyable. A solid option if you're looking for a new gym in the area.