We had friends who purchased a Jacuzzi from Recreation Wholesale in January 2025 and referred us to…read morethe company. Being as they had already done a lot of research into the K.C.-area retailers, we decided to visit Rec Wholesale ourselves in fall 2025. We weren't quite ready to make a purchase during our initial visit, but we were impressed by the value offered by the Harmonic line of hot tubs that Rec Wholesale carries. (Jacuzzi has a great reputation, but we had different needs than our friends.) We went back in January 2026 and looked at the options we'd reviewed previously. We also visited another retailer in K.C., and we ultimately did a LOT of our own online research. We decided to buy a Harmonic Model 277 6-person hot tub. We made the choice based on the fact that the Harmonic is made in the U.S. and, thus, had no tariff issues. It also had very positive reviews from people in the hot tub industry despite it being a newer brand. (We relied heavily on information via several Hot Tub Owner Groups on Facebook and Reddit. The people on those platforms are VERY opinionated about their preferences but offer a lot of useful advice.) Tariffs issues aside, we felt the Harmonic brand offered the best value compared to the other hot tubs we had narrowed our choices down to in terms of pump + jet power. Plus, Recreation Wholesale included numerous extras that the other retailer with whom we were comparing units did not offer, specifically a cover, cover lift, and steps. The Harmonic unit also had exterior lighting, which was not a need-to-have but definitely a nice-to-have in terms of offering a safety benefit for night-time use. And, as mentioned, the Harmonic unit not only had more jets than the other similarly priced hot tub we were considering, but the jets were more optimally located and impressively powerful. The final reason behind our decision was the impressively long warranties (by several years), along with delivery within a few weeks. Speaking of which, the hot tub was delivered yesterday by an efficient two-man crew (led by Logan) who impressed us with their knowledge of every aspect of the installation and their willingness to do everything in their power to meet our expectations. We got detailed instructions on chemicals and advice on how often to replace the filters, and more. Last night was our inaugural dip, and we feel extremely good about our purchase! BTW: Over the past year, since our friends purchased their Jacuzzi from Rec Wholesale, they have experienced no issues and use their hot tub almost daily. I know they would give the company a thumbs-up as well.

We need a new hot tub cover as the other that was 5 years old started retaining water and the cover…read morelift broke due to how heavy it was. We ordered and paid for a new cover and lift on September 2nd and have yet to receive the new product or installation. We were advised it could take 3-4 weeks. After 4 weeks passed we were then advised our purchase didn't make it onto the truck but hopefully we will have in the next couple weeks and should make onto the next truck. We've followed up multiple times and keep getting the same message waiting for truck to fill up and your product should be on it but no guarantee. What kind of timeline, customer service, or expectation is this? My husband was last told that we can't even receive a refund because it's a special order. Very frustrated and not happy with this experience at all!

Wonderful experience and will definitely shop there again…read more Biggest selection of contemporary furniture in town with good prices. Henrik and Peter are excellent to work with and go well beyond the ordinary. Visit them first and you will be glad you did.

Had an incredible experience purchasing a bed for my daughter. Jasmine was so helpful, the owner…read morewas delightful (and we have purchased from him in the past), and the delivery was seamless. They delivered, put the bed together, etc. I look forward to them handling all my future contemporary furniture needs! Also, I am from Overland Park but for some reason Yelp is saying that I am from San Francisco!

I bought all the fixtures for my new contemporary home from Premier. I have strangers stop to ask…read morewhere I got my exterior lights. The whole house looks great and Ryan helped us make every selection and delivered service above and beyond, fixing problems that weren't even his responsibility. This is a company that was an absolute pleasure to do business with and Ryan was exceptionally knowledgeable and helpful.

We were researching to replace our kitchen hinges which were painted over. After trying to figure…read moreout our size and type via internet, decided to call this local shop. The gentlemen was very helpful in narrowing down our hinge but suggested we stop in to ensure he was correct. Drove to the store and was greeted by the gentleman on the phone. He knew exactly the size and model from the one I brought in. They had them in stock and were cheaper than most of their competition. I love that we could buy local and got a reasonable price with great service.

The staff here was incredibly helpful and went above and beyond! They were friendly, answered my…read morequestions, and were able to help me find exactly what I needed without being overbearing. I honestly don't know how their prices compare to the chain stores; they were able to help me so I didn't even look at other places. I love being able to support local, so this will always be my first choice when I need anything hardware related.

From first call for my HVAC issue, Earl Bryant was on it. Quick dispatch and professional,…read moreeffective, and polite service from there. Pricing was very fair- and even handled an equipment warranty replacement for equipment they didn't install. Couldn't be happier. Danny (sales), and Kyler and Todd (service techs) were exceptional. Highly recommended.

Duncan was the Earl Bryant technician who just serviced my furnace to get it ready for cold…read moreweather. He was on time and very polite - he did a thorough job inspecting and servicing my furnace. I am very pleased and recommend Earl Bryant to anyone who needs their HVAC system maintained or serviced. They don't try to sell you a new system when you don't need one!

We came to Mr Fix It to look for a washer/dryer set, as our dryer was no longer working. We chose a…read moreset for a reasonable price, and Tom said it would be delivered the next day between 3pm-6pm. However, by 5:30pm the next day they had not arrived, so my husband called the store to ask about the ETA of the delivery. He was told that the slip of paper with our address and phone number had been misplaced. My husband had texted Tom, so we thought he had my husband's number in his phone. I called to ask if they could give us a discount on the $120 delivery fee due to the mix-up, but Tom told my husband that instead he would find some other way to compensate us. He was very apologetic. The delivery team came the next day, and they were even a little early. They hauled away our old washer/dryer. Unfortunately, we had not measured the new washer/dryer, and they did not fit down our basement stairs. The delivery team did try their very best to move them down, but it just didn't work. It was definitely our fault for not measuring beforehand. We went back to Mr Fix It to exchange the set for a new washer/dryer set. Luckily, they had one ready that would fit. Unfortunately, we had to pay another $120 moving fee (though again it was our fault for not measuring first). Tom also said that he normally charges a 20% restocking fee, but that he would waive this restocking fee due to the circumstances. Moral of the story-measure first! The delivery guys said they didn't have the right part to set-up the new washer and dryer that evening, so they returned the next day with the right part to set it up. The washer and dryer are both working fine now. Overall, I would say that while our experience was a little complicated, we would recommend Mr Fix It if you are looking for reasonably-priced appliances.

Tell people that will screw you out of what you pay for. They hang up on you, they are very…read moreunprofessional, and they won't honor the warranty or what they say. They will blame it on you and tell you it's not their problem. They are liars and they will screw you too! BUYER BEWARE!!

Stihl staff is not educated enough on products or warranties. Bought a brand new chainsaw was told…read moreit was two year warranty, they sold me additional oil to extend the warranty to four years. I use the chainsaw for 15 minutes and it threw a chain. Two links in the chain were not flexible when I tried to replace the chain back on the chainsaw, took it back to the store told me I had to buy a new chain, and that everything on the saw was covered for the warranty except the chain. Buying an expensive product get told one story as soon as something needs to be replaced they tell you a different story. The department provided terrible service. I then went to the store manager, who sold me the chain at a very slight discount. Even though the staff was not forthright with me around the #Warranty when I bought the saw. After leaving the store, I called the manufacturer who told me if I was still at the store they could talk to the store and get me the replacement chain for free. Not a satisfied customer I will not be buying additional products from your store.

Took my lawn mower in to Feldmans Farm & Home in Bonner Springs, Kansas for servicing in March, had…read moremower for over a week didn't call me or text to say it was ready, had to call. Picked up mower despite website & receipt saying cleaning was part of the 89.00 servicing it was not clean. Mowers self propel didn't work took mower back, they had it 47 days, replacing multiple parts, it was still under warranty with honda, they had to keep calling Honda to tell them what it might be, finally they were told cable needed adjusting, they couldn't do that, Honda sent a rep who adjusted & educating them. Had to buy a mower to mow my grass. Picked up my mower and Managers comment to us from Owner was not to shop there again. This is rude behavior when none of this was my fault. This is a terrible business.

We bought a Stressless chair here after looking for them at several other stores. By far the best…read moreand most knowledgeable sales staff of any we experienced. We had to special order the chair from Norway, and when it arrived, the owner delivered it herself -- on a Sunday! Highly recommend this business.

Kathleen Hoff was very helpful and consultative with our mattress selection. As it is a major…read morepurchase, she was careful to ask about our sleeping habits, and she explained the differences among the mattresses thoroughly. This was a very pleasant transaction, and my husband and I are sleeping much better now! Thanks!