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    PetSmart

    3.1 (54 reviews)
    Open 8:00 am - 6:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    Lil wiz

    Amazing customer service. I went on quite the adventure this last Sunday to set my son up with a bearded dragon buddy. I made a handful of poor choices choosing tanks and came back multiple times with exchanges, questions and concerns. Everytime I was greeted with warmth, giggles and a helping hand. Yall are the best! I feel so comfortable asking for what I need from the lovely responsive team here. The person at checkout who always says, " Say hi to your pet for us! " on your way out also makes me smile. So much delight at the Wilsonville Petsmart. I appreciate you guys so much! My son also appreciates his handsome bearded dragon in his Goldilocks approved new enclosure. For the person who the last and most perfect tank out to my car for me, here is the photo you asked for of our new family member, Lil Wiz...

    Hrs incorrect, not open at 7AM

    Update the store hours when searched through Maps, it shows open at 7AM when actually the store is open at 9AM...

    The pictures below are from back in February of this year at the Wilsonville Petsmart grooming. Does Winston appear aggressive in these pictures? Today I took him back to get groomed and the groomer started telling me that he was written in their computer as aggressive so she didn't think she could trim his nails. These pictures are not from his last grooming and they did tell me he didn't like his feet touched at his last appointment, what dog does? I told her it was fine to put an e-collar on him if needed to which she responded "dogs can wiggle their way out of e-collars and then bite the groomer", say what? They're attached to a short chain around their neck on a table, with an e-collar on and they can wiggle their way out? After I dropped him off I went home and told my neighbor that I highly doubt he's getting his nails trimmed as the groomer had already convinced herself she had a vicious Corgi on her hands. Sure enough, once he was done she called and told me all the things she couldn't do because he was an aggressive dog. I'm perplexed how in 9 months Winston went from these pics to barely being able to groom him. So she didn't trim or file his nails, couldn't brush him very well and couldn't dry him, however she charged me $12 more as a "handling fee". After I paid the bill I asked to speak to the manager and he never came up front to talk to me so I left. I don't know what happened at Petsmart grooming in Wilsonville in the past 9 months but I will never be going back!

    Laura D.

    A perfectly nice pet location. They carry the kitty litter we use in 40-pound bags, they carry the cat food we need (in, fortunately, much smaller bags: litter keeps better!), they carry a miscellany of toys, brushes, and other items. Yes, it's a chain store, and it's stocked with the big-name stuff that chain stores tend to stock. But it seems to have a good variety of those and a good supply, and the clerks are always friendly and helpful. I am sad that the "adopt-a-cat" section is no longer affiliated with Cat Adoption Team and is in fact empty as I write this review (they're apparently searching for another partner, per the employee I asked), but I don't go there to adopt cats, I go there to take care of the cats I have adopted. I just miss the extra dose of cuteness as I walk by.

    Lee A.

    The kids and I took our dog to this location yesterday and the first thing she did was pee on the floor.. I was mortified but the employees were so understanding and helped us find the "oops station". Then our dog proceeded to bark at all the other dogs but once again they didn't even bat an eye. Needless to say idk if our dog is up for another trip but I will definitely be back! The products we bought for her and our cat were great! Including the catnip plant which our kitty destroyed out of love the second I brought it home lol. All in all thanks employees and see you soon!!!

    5/10/18

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    6 years ago

    Thank you Natalie (in grooming) for giving our baby Frost an amazing spa day! You were so great with him and we so appreciate it.

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    Page 1 of 2

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    Salem and Wilsonville and Tualatin were out, so this nice young lady offered to pick one up from a store near her.

    Mentioned in 2 reviews

    Read more highlights

    Annie’s Grooming - Fiona

    Annie’s Grooming

    (15 reviews)

    Soft and very clean puppies. Wished there was more fragrance to the pups, but overall very happy…read morewith their services!

    I had a very upsetting experience here with my dog, Oscar,who is blind and has a known history of…read moredistress with dryers. At a previous appointment, we had specifically discussed making arrangements to avoid putting him in the dryer. Despite that, I was told during this visit that he was placed in and dryer and made that same distress sound. I was also asked to come in three hours earlier than my scheduled time and he would be ready in 2-3 hours. When I hadn't heard anything, I called and was then told he would not be ready until much later. No one contacted me to let me know there was a delay or that there has been an issue. What was most disappointing was how my concern was handled by the owner, Andrea when I arrived. Instead of acknowledging the communication breakdown or my concern for my dog, I felt dismissed and argued with rather than listen to. Instead of acknowledging my concerns about a blind senior dog in distress, I was made to feel like I was the problem for speaking up. To make matters worse, the owner told me not to bring Oscar back, calling me argumentative. Pet owners should be able to advocate for their dog's safety and comfort without being dismissed or penalized for it. Oscar appears to be okay, and I am grateful for that. But this experience was stressful, unprofessional, and not appropriate for a dog with known special needs. Oscar has been going to Annie's for a long time. Very disappointing, stressful and my dog did not get groomed in the 4 hours he was there.

    PetSmart - petstore - Updated May 2026

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