My pup and are frequent Critter Cabana visitors. Prices are what you can expect from a pet store that is not Amazon com. Food options are all quality brands, and there are so so so many types of chews for the pups! Every time we visit staff are caring for the critters, cages are clean, little guys fed and watered, and due to the social set up of the store everyone gets a lot of attention. We love critter cabana! read more

Very kind and helpful staff! The animal enclosures are very well set up and taken care of and there is a wide variety of products.

This local pet and care supply business is super! The employees are helpful and always willing to provide assistance. They are well stocked and a huge variety of food, treats, toys (for dogs), that's all I know about. But I know they stock for aquarium, rabbits, birds, cats. I'm pretty sure they have grooming. read more

Friendly helpful Variety Clean and wonderful animals and people a great place to find just the right pet to love and care for

Great service. Friendly. Good Prices. Great selection of Products. Really enjoyed shopping there. read more

Downtown pet and pet supplies store that has extensive selection of products, plus unusual pets like ferret for sale and other critters. The personnel is highly educated, friendly and ready to help, 5 stars all the way! read more

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Very friendly and shared lots of good information as I research getting a fish aquarium.

Kyra has been so helpful and informational with aquarium questions. I tried to do my own research on the internet, but I realized I had more questions that Kyra was able to answer. read more

Just got my Malamute back from the groomer, Teresa. Nobody has done a better job. He looks amazing. read more

Critter Cabana - Momo the Malamute - Pet Stores Near Me - Newberg, Oregon

This pet store is awesome. I live in Beaverton and I was looking for a store that sold stuff for reptiles. I'm glad I stopped here. They had plenty of insect feeders for reptiles including bsl/phoenix worms, Dubia roaches, super worms, mealworms, night crawlers, crickets, mice and more, some in different sizes too. The prices are competitive. I was comparing Chewy and Amazon and Critter's prices were even lower. They have stuff for hermit crabs, birds, reptiles, guinea pigs, bunnies, ferrets, dogs, and cats. Although the cat aisle was pretty small. I would say their stock isn't particularly big but the variety is there. Not to mention the free roaming turtles upstairs are adorable! Definitively coming back. read more

Critter Cabana - Cute employees of the store - Pet Stores Near Me - Newberg, Oregon

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I left a message on Teresa's voicemail. Millie was super happy when she came home and that meant more to us than the cut. This is the best cut that she has ever had! We will definitely be seeing you every 4 to 6 weeks.! read more

Took our doodle for a grooming and it was a great experience Brittany did an amazing job definitely recommend you to take your fur baby to her :) read more

Critter Cabana - Pet Stores Near Me - Newberg, Oregon

Cannot express how much I love this place. SO much better than the average petsmart, or petco. These people genuinely care about the health of the animal. They sell amazing products and I love coming here so much; If you have a reptile, and don't want to support the chain petstotes that only care about money, go here. read more

I was heartbroken to see the way this business treats its rabbits (this is my area of pet experience, I cannot authoritatively speak to the care of other creatures there so I won't.) First, the rabbit habitats were not situated with proper food. The food in the cage was primarily pellets with a little hay. This needs to be reversed. Rabbits need 80-90% of their diets to be fresh hay. This is because their stomachs require roughage to keep moving. Too little hay means GI Statis, which is often fatal. Second, the rabbits were in open-top containers and not given a safe place to hide. Rabbits are sensitive creatures, easily overwhelmed, and deserve a place to hide if they want to be left alone. Particularly upsetting: there was a very small, baby rabbit in an open container, where little children could reach in and grab it. It had absolutely nowhere to hide, so it was sitting in a corner, breathing heavily and looking very stressed. A rabbit that small and delicate should ABSOLUTELY not be picked up and held by just anyone, but kids were reaching into the cage to touch and grab it. Rabbits have very delicate spines, another reason to be concerned about the baby being handled by children and those that don't know how to hold them. My hope is that this feedback makes it to management so the rabbit environment/care can change. Rabbit Advocates in PDX is a wonderful rescue group and I am sure they would be more than happy to provide advice. Heck, I'm sure a quick google search would improve conditions. Critter Cabana management: PLEASE, do your research on rabbit care basics. There's a reason rabbits only live for 2-3 years with poor diet and high-stress care like this, and why they live 10+ years when cared for by someone who actually understands them. read more

Avoid Critter Cabana pet store in Newberg Or. they have adorable AKC puppies in the in the store that should be with other dogs and people being socialized. This is a sad thing that these dogs are being raised in cages in a store. They are not being socialized. they are learning to pee and poop where they sleep (there is a lot of poop in this store window.) this will affect them for ever. Shame to breeders who sell to stores. #crittercabana read more

Absolutely amazing and beautiful little store. Large selection on reptiles and Rabbits, ferrets, guinea pigs and small rodents. Even parrots. Completely impressed by selection and friendly customer service which was beyond exceptional. Highly recommending this store. Almost forgot, all the turtles (tortoises) walking around was hilarious and adorable. read more

Stopped in today to buy treats for my dogs. I was so sad and disheartened to see dogs for sale in the store! When we walked past the enclosures, the sweet lab didn't even look up and her/his behavior was extremely lethargic to the point that I wonder if he/she was dehydrated . There are so many pets being euthanized every single day and breeders are part of the problem! I was so disappointed to see that Critter Cabana was contributing to the problem-we put the items back on the shelf and left without purchasing anything. read more

Our family has been regulars at Critter Cabana since we moved here. Our Bulldog was always extra spoiled when he get dropped off for grooming. As the years have passed we've added a couple of critters to our home and most recently adopted our 2nd puppy. The crew is always extremely kind and helpful with any questions or help we've needed. They remember all our fur and reptile babies names and we love bringing out of town guest to visit. I couldn't tell you how many rainy Saturdays we spend holding puppies and on Costco day we make sure we hit up the Wilsonville location as well! They care about their animals and it absolutely shows. If you happen to be in town, check it out! Such a fun place...just be prepared to walk out with a critter!! read more

Critter Cabana - Pet Stores Near Me - Newberg, Oregon

Critter Cabana is definitely my favorite pet store to go to. Not only do they have a large variety of pets, they also have all the supplies necessary to own one. Staff is always available if you have any questions, and their knowledge on animals is very high. I adopted a veiled chameleon from Critter Cabana three weeks ago, they made sure I had all the supplies and knowledge necessary to take care of him. They make sure the animals are going to a safe environment, which I respect highly. When I adopted my veiled chameleon, he had just gotten over mouth rot disease, and the employees made sure he was healthy enough to go home. Furthermore, Critter Cabana is a very fun place to hangout, a great place to adopt a pet, and a informative place to ask questions. I highly recommend them. And I am happy to say, my veiled chameleon (Kyto) is completely healthy, and has gained all his weight back from being sick. Thank you Critter Cabana! read more

For me I like this place because we can pet puppies, cats, rabbits and much more. However I only handle animals there that I know how to handle. This can not be said for all the people that visit this place. We have been there before while a BUNCH of young kids were there and they were handling anything and everything they could get there hands on. I like what the store is trying to do but I just wish they would have staff UPSTAIRS watching. The store has a good stock of foods, toys, and supplies for all animals. The cost however is pretty expensive. read more

Don't trust them with special orders. The first week they ordered the wrong brand. The second week only half my order arrived because the warehouse was out of stock (and of course no one told me so I could look elsewhere). The third week now, and I'm told they didn't receive it at all and my dog's are now completely out of food and sensitive tummies can't just switch brands like this. Also, if no one answers the phone within a minute, it just hangs up on you read more

The people were rude and told me to ask before I picked up the bird but the bird likes me and crawled onto me and the lady said "don't stand so close to the bird then, the people that worked there before we so nice and friendly read more

The Newberg location is amazing! I enjoy going into this store, as every employee is considerate, kind, friendly, and quite knowledgeable. The recognized a coupon I was receiving in the mail and allowed me to use it before I even got it. Super helpful on anything I needed for my reptiles. Came up with great options on how to create an even better eco system for my reptiles housing needs. Everything in this store is clean and neat and as far as I could see every animal had water. 5 stars all around. read more

We pulled into Newberg on our way to the coast and I was SO excited to see a pet store on the street where we parked. We headed straight for Critter Cabana to get our dogs some treats and then we saw the poor little boxer pup in the window, staring out into space, sitting on bark chips. We were horrified. Hasn't this "puppy in the window" mistreatment been outlawed yet? We spun on our heels and refused to go in. DISGUSTING, disappointed and despicable. If they cared about animals at ALL they wouldn't treat them this way. Boycott this place, until they change their outdated, inhumane ways. read more

This store was my go-to pet supply for many years. I have purchased reptile supplies and live food, as well as dog, cat, and fish supplies. In the past year the service has gotten so bad I simply dread going to the store. The staff used to be attentive and help me gather whatever I needed from the store - now they won't tell me if they have products in stock or when they will be expected back in stock. The cleanliness of the store has also declined dramatically, bordering on unhealthy. I have been treated so rudely by the staff that I am now on the defensive when I enter the store. If this place doesn't change soon, they will be out of business - they have already lost mine. read more

This place was soooo much fun!!!! Don't miss the upstairs AND downstairs while you're here!! Gosh, from Tortoises to birds to dogs to lizards to pets I have never even heard of. I also really liked that while we were in here, a dog rescue organization was in there with a few pups showing them. Great assortment of supplies for any kind of animal and I mean ANY you could possibly own. The staff were really fun and engaging with us, as well. read more

I know a lot of people have complained about this store selling puppies, but having lived within two blocks of it, our teenage daughter spent a LOT of time there and the puppies were never there long. Usually only a few days, at most. We tried rescuing several dogs and always ended up having to surrender them back to the shelter because of their behavior issues. We got our little Chihuahua from them and he is honestly the absolute best dog we've ever had. He didn't have "emotional disorders" from being in the little pen, nor did he learn bad habits from going potty in the same area. He's got the most outstanding personality of any dog we've ever known and we now understand why people call their dogs their children. (He's technically our "grandson" because he was a sweet 16 birthday gift to our daughter. When she moved out we told her she couldn't take him with her lol because he's very attached to us and there's almost always someone home, here.) Their groomers are great but don't schedule online if possible. They screwed up our appointment when I made one for our mini poodle. We had recently moved to Mac but were willing to make the trip, and wait while she was groomed, until that mess up. I was dealing with cancer/chemo and was not happy with the screw-up at all. (Some may think it was my mess up, but I know for a fact when I made the appointment because it was scheduled around my chemotherapy.) I was treated rudely, like "oh well, that's your problem", and never went back. read more

Such a cute, fun, clean place to go! So happy to have them! Look for their cute tortoise roaming the store! You must get permission to pass... read more

If you cannot make it to the zoo, Critter Cabana may be a good option. I gave this location only 2 stars because I am against the general population owning exotic animals as pets. For example, the owners had an awesome wallaroo that was unfortunately defenseless against their neighbor's dog when it attacked. Some animals are better kept elsewhere. There have also been several occasions where I have seen dead animals in the enclosures. Additionally, the smell in the store was, at one point, unbearable because of mold, water damaged enclosures and such. I do commend Critter Cabana for selling shelter cats that need to be adopted and healthy-looking puppies. This is also a good place to go if you want to purchase over-priced pet supplies. And, unless things have changed, the return policy is dependent upon the owner's mood. There is no posted or printed return policy, so be cautious when purchasing expensive equipment. read more

The Good: Best pet store ever! Friendly assistance, wide variety of animals, and a lot of accessories. I love how the animals roam around the store (dog walking, tortoise strolling, etc.) The Bad: It might smell a bit, but hey, what kind of pet store doesn't smell??? Try: visiting here. It's like a free petting zoo! Don't Try: holding an animal without assistance. Some of them are quite unpredictable. read more

Sold me 1600 dollar black lab that cannot be house trained, bit my 6 year old daughter and they refuse to buy back at any price or provide any guarantee. Plus had bad experiences trying to get dog grooming appointments they lack proper staffing and management. read more

I was in the area, and needed to buy some treats and a toy for my rabbit for the journey back up to Washington. I was pleased to see Oxbow brand treats for rabbits. I was not too pleased to see the nasty, brightly colored treats. They are not good for rabbits, and I don't understand why pet shops continue to sell such treats. read more

This store is amazing. I live 40 minutes away but I'll make the drive. Be sure to ask for Brandon for any reptile questions, he knows his business. read more

Youll have me as a loyal customer from here on out, staying in Mex for 4 months and running low on Pug's food, which happens to be special order. You all came through got it done and food will be brought to Mex by next week. I thank you our Pugs Thank You. Fantastic Customer service and caring Melani Hillman read more

We always stop by the location in Wilsonville, and this was our first visit to the Newberg location. It is clean, well laid out, and the animals seem to be well cared for. We didn't see as many dogs as we do in Wilsonville, but their fish and reptile section was pretty big. It's nestled in the heart of downtown, and blends in perfectly with the rest of the downtown culture. Stop in a pet some puppies! read more

Critter Cabana is a great little pet store, they have most supplies for most pets, even the exotics. Their prices are fair, and it is just a FUN place to visit. They have re-opened a new store as their old one burned down...and the new store is better, bigger, brighter... They would have 5 stars, but they carry no saltwater fish selection... And they have lots of mixed puppies...Im not crazy about this(will spare you the semantics), but they're selling like hotcakes. read more

I am shaking in anger as I write this. I walked in to buy my pup some natural balance dog food and saw 3 little puppies in A FISH TANK SITTING IN THEIR OWN SH*T WITH FLIES ALL OVER THEM. They were NOT RESCUE they were FOR SALE $699 each. I am disgusted and critter cabana will never get my business. I will be contacting animal welfare to see if these little ones can be helped. Poor babies. Shame on you critter cabana! read more

I purchased a Shih-poo from them last month and was told he had a parasite that was treated when I picked him up. I was also assured about if he became sick I could take him to any vet in the next 30 days and they would pay the bill. The staff showed me the 30 day guarantee in writing about reimbursement. I picked up my dog and found out after driving 45 minutes home that they forgot to give me the rest of his medication. He wasn't better yet and I needed to come back and get it. My dog had terrible diarrhea every 1-2 hours for three weeks! Turns out they gave me reworming meds, not parasite meds so I had to go back to the store again and get the right meds. When right meds didn't work, I took him to the vet to find out he still has the first parasite and they did a fecal test and found a second parasite. (He never was outside or in the grass, so he got these at the store.) After two more rounds of treatment and tests with my vet he was better. I take the paperwork in for reimbursement only to be told for the first time that I could only use their vet and they will only reimburse half my treatment and testing costs. $61.00 instead of $122. (I paid for the visit vet myself.) I show them the paper work and 30 day guarantee and told them that their employee said I could take him anywhere and it says nothing in the 30 day guarantee about using their vet. They acknowledged this wasnt the first time their employees told people the wrong thing but said if you read another section, which is hidden on the back and not a part of the section on the 30 day guarantee it apparently says to use their vet so they won't honor what I was told. Why put the requirements within a different section and page of the contract that it applied to? Of course I'm not going to look for it when the employee showed me the section on the guarantee and told me I could take the sod anywhere for reimbursement. They have lost a customer now over $61! Don't buy a dog here from owners that clearly just want to sell you sick dogs and trick you so they don't have to pay for their treatment. read more

Love this pet store! Great service and the employees are very knowledgeable! I would go here instead of PetSmart any day!

Called to get my 2 dogs nails trimmed 4 times in 6 days and was told my 80 lb. black lab was too big. Waste of time.