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PetSmart

2.9 (322 reviews)
Open 9:00 am - 9:00 pm

Services - PetSmart

Bath and groom only

Pet boarding

Full grooming

4 More Services

Pet haircut

Microchipping

Pet physical or wellness exam

Pet vaccinations

PetSmart Photos

From this Business

Recommended Reviews - PetSmart

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Reviews With Photos

Lorna K.

I was able to find what I needed for my dog. I bought a leash and some dog treats. It looks like the store is undergoing some internal renovations. The live, fish selection is so smaller than it used to be. The place needs to be re-organized as it seems to be a bit of a mess on the inside. I've been coming to this location for years, but I think I have never done a Yelp review on this location it definitely needs a facelift.

Leannuh L.

Boarded my Pomeranian and Chihuahua here for the first time ever. We have never spent more than 24 hours apart since I got both of them. I was so nervous, but I was going on a trip. The receptionist had really good energy and the staff members felt friendly and welcoming. I trust that they took good care of my pets and had no reason to think otherwise. Thank you so much!! we will be back

Katrina S.

Visited yesterday and they have three small tanks full of gold fishes that are dying.

Miriam M.

Muñeca my dog loves this place. She really enjoys coming to Day camp. People is really nice. My husband and I feel relieved that she has so much fun and new friends every time we bring her. They have events a couple times a month and they send us amazing pictures.

Well-stocked store
Tony F.

Not sure why it this place doesn't get a higher rating, we really like it. We just got a little puppy and this is the go to place for us. The staff are friendly, knowledgeable, and helpful. The store is well stocked, clean, and spacious. In addition to the retail space, they also have grooming, training, pet hotel, and pet hospital! Tip: the grooming folks recommended us to get the Puppy Guide, it was $20 (in a locked storage that you need to ask them to get for you), and it has all kinds of coupons and free services. We started saving with things we needed right away. Parking: never a problem, easy access on both Hawthorn and Sepulveda. The Petsmart on PCH is pretty good, also, but much smaller and depending on where you live, it's a little harder to get in and out.

The parking lot, usually empty outside PetSmart where the old Toys "R" Us used to be, is a very nostalgic spot.
Jordan Z.

Not the most expensive and not the most cheap a decent price for a pet store and everybody knows what PetSmart is. It's a great store to go to and have nearby especially if you have a loved one that's got fur all over them friendly staff warm environment great place to go to

SAVE YOUR dogs and your money . Don't come here for grooming.

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6 years ago

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4 years ago

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3 years ago

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3 years ago

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2 years ago

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3 years ago

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9 years ago

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3 years ago

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3 years ago

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5 years ago

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4 years ago

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6 years ago

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10 years ago

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6 years ago

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Photo of John C.
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3 years ago

Groomer cut my dogs foot as she was clipping her nails. Now she's bleeding everywhere. Don't take your dog here

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3 years ago

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4 years ago

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5 years ago

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12 years ago

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6 years ago

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12 years ago

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5 years ago

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3 years ago

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2 years ago

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4 years ago

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4 years ago

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5 years ago

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3 years ago

Long lines all the time. Prices went up far too much. Long lines are the worst. Next time Amazon. Place needs to hire more clerks

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5 years ago

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6 years ago

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4 years ago

I've been coming here to see what new fishes they had here. Everything was going great until a fish just looked at me and died

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4 years ago

Every time I walk in here there is a line 20 people deep and one cashier working. When are they gonna realize they need more cashiers

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PetSmart Reviews in Other Languages

Ask the Community - PetSmart

Do you have goose?

No, but PetSmart does sell duck/goose feed and supplies.

Ami able to test my aquarium water here?

I believe you can.

View All 6 Questions

Review Highlights - PetSmart

Then there is Blythe (also a trainer) she spent along time educating me about my puppy before I brought her home.

Mentioned in 5 reviews

Read more highlights

South Park Doggie Adventureland - SB - Sir Jamie

South Park Doggie Adventureland - SB

(183 reviews)

Harbor Gateway

They have a new groomer here! I love that I can leave my dog here for the day and that she is well…read morecared for. In addition to that, they have a new groomer, Erick, that has bathed her a couple times and also does fur cuts. We have been having issues with burrs in our backyard getting stuck in her curly fur (she is a goldendoodle) and he took care of that for me. Now we are set for the summer, and I don't have to worry about digging out burrs on a daily basis. This service makes it so convenient for our family. Plus: Convenient, knows what he is doing, reasonable cost Cons: can't think of any.

The facility itself is beautiful, clean, and clearly well maintained. However, the pricing…read morestructure is extremely high and continues to increase. Boarding is now (February 2026) close to $100 per night for a small/medium dog, which already places it on the higher end compared to other facilities. In addition to that, there is a flat $35 late checkout fee and a $25 same-day reservation fee! The added charges feel excessive, especially when availability could simply be declined if they are fully booked for boarding that day. (Like other facilities) Pickup and drop-off window times are very limited, particularly on weekends with verrry little flexibility. Communication can also be frustrating, as phone calls often go unanswered, and reminders about pickup times can feel overly aggressive. While the facility is aesthetically impressive, the overall cost and rigid policies, staff may not justify the value for many pet owners.

PetSmart - groomer - Updated May 2026

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