Cancel

    Open app

    Search

    PetSmart

    3.3 (70 reviews)
    Open 9:00 am - 9:00 pm
    Updated 1 week ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Before
    Tab Y.

    Brittney at the PetSmart Salon is our go-to groomer. She gets Cashew looking like a brand new pup every time! I wouldn't want to go anywhere else for Cashew's grooming needs. Thanks for all your wonderful service, PetSmart!! You guys rock!

    First time at this location and I will not return. I dropped off my girl for a simple bath and brush. I explained to the employee that she may be a little weird with the bath because I just rescued her and attempted to give her a bath myself and she wasn't having it. Then it came to picking her up. My girl was all sorts of happy to see me but then I see her eye is red and I looked closer to see a cut on her eye. I called the store immediately and told them what happened. The manager said he would talk to the grooming manager and have them give me a call. Fast forward to today and I talk to her and told her what happened. She seemed to be offended that I called about my dog being injured and made it seem like it was my dogs fault. She said she would review the taps and get back to me later that day. Still haven't heard from her nor is this my dogs fault. Needless to say, I'm never coming back.

    See all

    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    12 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    15 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    13 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Love it Best Pet store In the whole Chicagoland area.Both my two puppies from there. The prices are are great This staff is so helpful

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    I have to say their grooming salon is stellar! I have two fluffy Pomeranians and they can tame their tresses like no other.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Bella W.
    208
    61
    17

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Hunt C.
    0
    39
    14

    9 years ago

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Gaby S.
    14
    47
    11

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kim K.
    1
    43
    2

    16 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 2 of 2

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    We have been bringing our boy here for well over a year and the girls that work in the grooming department, just love Jack.

    Mentioned in 2 reviews

    Read more highlights

    Wet Noses Mobile Grooming - See her cleaned and tapered haircut

    Wet Noses Mobile Grooming

    (45 reviews)

    Two months ago this would have been 5 stars…read more 7 year client. Our usual assigned groomer told us after the last grooming in July that we couldn't schedule our next one direct with her because she was going out on leave. No problem, I'll text to schedule like i have in the past. Text, no response Week later text again, no response Called, they don't take voicemails - they said to text. I again text. Nothing. 3/4 weeks later email again asking if they can't service us to please have the courtesy to respond and let us know that. Understandable they could be short staffed. Radio silence. Ghosted. Never once heard back from them. Not once. Absolutely terrible. The only reason it's 2 star instead of 1 is because Tori, our groomer, was a fantastic groomer with fantastic communication. Your loyalty and business is not valued here.

    We cannot begin to rave enough about Wet Noses Grooming! I only wish I knew about them when I was…read morehome with a toddler and newborn, instead I packed the family into my car to drop off our sweet little Molly the Maltese for grooming. This meant unbuckling toddler, hanging on to newborn and dog leash, entering the groomers (hoping for no other people or animals to distract the toddler, newborn, and dog. Tired of reading this? Imagine doing it! Then Wet Noses Grooming entered our lives when my sons were about 5 and 7! Total game changer and have been ever since! I will never give up Jessica, our groomer! She is a real professional and Molly loves her! Making appointments with Susan is easy breezy. She's so easy to work with and is incredibly patient with me at finding appointments that works with our crazy schedules. Since we first started with Wet Noses, Jess has gone through a ton of struggles owning her own business but she has never sacrificed her services or cut corners! Molly looks just as pretty as she always does. Jess had some staffing struggles like all businesses (before, during, and after COVID) and then the hit of inflation that raised prices of everything including gas and goods. It's so hard to find a talented groomer who is loving, caring, and consistent. We will NEVER give up Jessica or Wet Noses! Our sweet baby girl leaves the house looking like a scraggly, overgrown polar bear and looks like the adorable Maltese she is after being groomed. The grooming van is equipped with all sorts of goodies like warm water, heater, AC, hair dryer and other needs to make my girl look good. It truly is a doggy spa on wheels. They don't need anything from us except for Molly to groom. The van is clean, sanitized, and disinfected between each client. I never have to worry about handing Molly over. My sanity and my dog are both so grateful for Wet Noses Mobile Grooming! Believe me... SO well worth the money!

    The Yuppie Puppie Grooming Salon - Annie loves to smile when she is happy. This was the picture we took after picking Annie up from Cheryl! Happy Clean Girl!

    The Yuppie Puppie Grooming Salon

    (80 reviews)

    I LOVE THIS PLACE . They do such a great job I had to write…read morea review. My Alan Barker was going to another groomer and was happy but not always satisfied. Yuppie Puppie Happy, Satisfied and so is well taken care of . Alan would also like to tell the Staff that they are The Best, So Caring , Friendly and he always walks out looking better . Thank you 10 Stars !!!!

    Yuppie Puppy shaved our cat bald without our permission during a routine cat grooming appointment…read more Upon calling to discuss the issue and lack of communication, the groomer suggested that they made clear that our pet would be shaved bald and that this has full approval. This is inaccurate. I was told "He has some matting and will need to cut a little shorter to take that off." This sounds a lot like de-matting. What this did not indicate was a full body shave down to the skin, even across areas with no sign of matting whatsoever. The result was a lazy shave, since it's easier to just do a buzz cut than to actually handle or groom an animal. See before and after photos below to form your own judgement. For clarity, I will note that I fully see the validity of complaints from previous reviewers. The etiquette after an incident is sorely lacking. It seems that management spends most of their time online picking fights with their reviewers rather than ensuring the wellbeing of pets under their watch. Just saw the dog who had his ear cut off during grooming, so I guess we got off lucky with a bad shave and an attitude! Update: Be warned - the owner's note below is false. My husband wrote this review. Why would my husband write this review if he was fully aware of what was being done to the cat? There was simply not enough clear communication, and we've seen other reviewers posting about the same issue. Just scroll through and look.

    Happy Pet Parlor - Chloe's First Groom!!!

    Happy Pet Parlor

    (110 reviews)

    Steer far away from this place. After receiving the response I got from my review below, I decided…read moreto call to ask for a manager or the owner. When I asked for their name, the person I spoke to said they didn't know it and there was no other information about they could give me. What?! Total load of BS. Keep your furry babies away from this place. I don't know what to say. I was looking for a new vet closer to us and was hopeful after seeing all of the good reviews here. I took my two shih tzus there for a full grooming this past weekend and I thought it had gone well. The girls were so nice and my dogs seemed happy. Then the next day I found cuts and scabs by my boy's nose and eye. Thankfully my girl is fine but now I'm worried about him. He's been making whining sounds a lot and I'm afraid he might be in pain. I'm thinking of having the vet check him out to make sure he's okay. I was so worried about taking them to a new place and asked if they were any trouble and was told no. If he gave them any kind of a struggle I feel like I would have or should have been told. I don't know yet if we will be going back. Update: Emily, I'm a bit appalled that you would think I was lying. Yes, this is where I took my dogs. And there's no way he would have gotten scabs like that on his own, especially considering he's never had them until now. Considering you would immediately come to the conclusion that I was lying or stupid enough to review the wrong place instead of apologize, I have reduced my rating. Why would I call? So you could feed me excuses like the ones you just gave? I will definitely not be returning now.

    Worst customer service. Claims that bad reviews really hurt their business. Spoiler alert: it's…read moreyour attitude. There's so many negative reviews here to bring light to the real issue. Pet Smart & Petco are the worst places to take your furry pets. Therefore, I gave my business to this shop since they opened. Being rude to your customers who have been loyal to your shop speaks in volumes.

    Dirty Dog Grooming

    Dirty Dog Grooming

    (56 reviews)

    Located in a strip mall in a high traffic area with ample parking. The front employees were…read morestanding around chatting, which normally wouldn't bother me except I'd called to ask questions prior to the visit and no one bothered to answered the phone. The smell upon entering was not wet dog but more like sewage, very unpleasant, as I moved towards the wash stations the smell faded The wash station was dirty, hair still in the tub from the previous user Very watery shampoo (no labels to know what you're actually using) I suppose they dilute it so it lathers more quickly, but if I returned I'd bring my own. Water pressure is great, but water temperature never really got warm. The towels are quite raggedy & not absorbent. The blow dry was miserable between all the fur on the unswept floor blowing around, & not having a place to put my pet while drying. $24/per hour is increased from the $20 I was told by another customer but again I tried to call to inquire on pricing & products and got no answer.

    My first time at Dirty Dog today with my yellow lab, Daisy…read more We did the self-wash which was $20. They give you a little shower with hose, a blow dryer, shampoo, conditioner, brushes, a towel, and a few treats. For $20 this was perfect. I wish I had taken some pictures, because it was the perfect setup! I walked in without an appointment and got right in. I was in and out in less than 15 minutes. The girls working at DD were friendly and helpful. I'll be back. Highly recommended!

    PetSmart - petstore - Updated May 2026

    Loading...
    Loading...
    Loading...