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    PetSmart

    2.8 (94 reviews)
    Closed 9:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

    From this Business

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    Very disappointed with my grooming appointment today. My dog was nicked and the groomer, Amanda, failed to report that to me. Once I called them back to ask what happened, she claimed that it was a pimple and said with a laugh that she forgot to mention this to the gentleman who picked my dog up. For all the money that I paid, plus the tip, it's not worth my dog getting an infection. My dog is 4 and before this salon, I haven't encountered any issues, this level of unprofessionalism and poorly trained staff. This is your "experienced groomer." Won't be returning.

    Sarah S.

    I come to this PetSmart all the time! It's not the biggest, nor the bestest but gosh darnit it's close to my work and an easy lunch hour stop. They usually have what I need, offer decent prices, have some good coupons (though they don't always honor their own store coupons) and generally friendly employees. I honestly only ever come here when I have coupons because though their prices are decent, they aren't amazing. I always get sad coming here though because I can't handle all the animals for sale. Sigh. I stand there watching them feeling sad they are crowded, especially when it comes to the fish. And then the poor kitties in cages all day! Wahhhhh.

    Frosty+ Duncan
    Gail F.

    Thanks to Keith and Allen superstar Managers who gave 5 Service helping me get food for My 2 Senior Dogs. Keith at Schaumburg and Allen at Randhurst Pets Mart These 2 Store Managers need to be recognized by Pets Mart for their dedication to Customer Service!! Thank You Keith + Allen You made my Day!

    Ana V.

    Amanda in the grooming salon is the best ! She always works miracles with my Charlie. She goes above and beyond and I am always happy with the results. Even when Charlie had to get shaved because of how matted he was (it was bad) she did her best to keep some length and still have him look like Charlie. I had a bad experience at the vet clinic inside PetSmart, but I will keep going back there for grooming as long as Amanda is there.

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    5 years ago

    This place is so poorly organized. Been told twice not to make an appointment. Get here and wait 30+ minutes both times. Never again.

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    5 years ago

    'manager' in grooming was rude and didn't wear their mask over their nose. I did not feel welcome

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    Page 1 of 3

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    She did Bella's nails and grooming the first time and has been taking good care of Bella ever since!

    Mentioned in 2 reviews

    Read more highlights

    Sit Means Sit - Schaumburg - Sky - Cattle Dog Mix

    Sit Means Sit - Schaumburg

    (12 reviews)

    I've never owned a dog in my life, and somehow I ended up rescuing a cattle dog mix. Needless to…read moresay she is a handful and I was really struggling with finding a balance in life because she thought she ruled the world and wouldn't listen. I had problems with her barking and growling at men, barking at loud noises, pulling on leash - you name it, I had a problem. I was very nervous about investing in training since it's a big investment, and I was worried the training wouldn't transfer to me. Investing in Tony at Sit Means Sit was the best money I have ever spent in my entire life. Not only did my dog come back a completely different dog, but I also have an ongoing support system. It's been a year and a half since I got my first dog back and a few months since I got my youngest dog back and Tony is just as responsive now as he was in the beginning. He isn't just there to help, you can tell he cares about helping. He is so passionate about all these dogs....it's amazing. I don't know what I'd do without Tony. My life is so different now that I have two well-behaved dogs that listen! I have never seen anybody understand dogs the way he does. You will not regret your investment into this team. Trust me.

    The story Violet and Sit Means Sit:…read more Most people know that Pitbulls are some of the most gentle, loving, fun, and all around biggest babies you could imagine. What people don't know, however, is that there's a little something known among the bully breeds as "The Pittie Screams." For those who have never heard this obnoxious sound (i.e. the majority of the population), it's kind of like a mix between a metalcore vocalist and a toddler throwing a hissy fit. It's loud. It's embarrassing. It makes people on the street cower in terror and hide their children. It makes your neighbors look out of their windows because they think someone is getting murdered. Which brings me to my adorable baby girl, Violet. I rescued her in September of 2017, so I really have no idea what she went through prior to being in the shelter. She's a phenomenal dog that loves literally everyone and is very obedient, but I learned fairly quickly that she is NOT a fan of other dogs (or bunnies). The pulling, lunging, barking, screaming, and other aggressive behaviors she exhibits when we encounter animals, made it so difficult to bring her outside that I had to walk her behind the townhouses we live in (shared backyards without separating fences). Thanks to Tony and Mikey, I'm no longer afraid to take Violet for walks ON THE SIDEWALK, like NORMAL pets get to do! Violet spent 11 days doing a Board and Train with them last fall and has progressed phenomenally. They really have done an amazing job with her! They're responsive to any questions and concerns, and the initial training cost includes individual follow-up and group training sessions for the rest of Violet's life. *That being said, it's super important for people to realize that dog training is just as much about training yourself as it is about training the pet. IT'S NOT MAGIC!!! You don't send your dog to a board and train or puppy class and expect them to come home being perfect, obedient angels. Just like human children, your dog is eventually going to be a brat, and you, as the adult, need to learn to lead them and mold their behaviors in a positive way. Sit means Sit has provided both me and Violet with the tools and support we need to continue to overcome her issues with other animals, and we are SO very thankful! Just last week Violet actually let another dog LICK HER FACE. It was amazing and I couldn't be more proud :) Unfortunately, Violet and I will be moving across the country in a few months, but Mikey and Tony will continue to support us and have even offered to help us ease into another Sit Means Sit location. Seriously worth every penny and I recommend them to everyone!

    Canine Peace Of Mind - Ruby working on her down stay in Downtown Wheaton

    Canine Peace Of Mind

    (22 reviews)

    We adopted a female pit bull who came with underlying issues we didn't even realize. We got her…read moreover the holidays when there was always someone home. When we returned to our normal work schedules we would leave her home for 6-7 hours a day. She seemed to be great in her crate or in the kitchen during the day but after a few days she started to wreak havoc in the house. Breaking out of her crate, two couches, tons of poop, and chewed window sills later, we reached out to Kendra and Scott for help. She had separation anxiety and needed to be taught how to be confident in herself again. Our pup went to the two week board and train program and came out a brand new girl. She was confident. She was calm. She was no longer anxious. We can now walk her without a leash if we needed to. She comes when called. Most importantly she doesn't break out of her crate, and finds it as a safe place now. Her training saved her and saved us. Our girl loves being able to visit Kendra every now and then and we have the confidence of boarding her with someone we trust. Someone who plays with our pup. She's not just locked in a crate all day. We are forever grateful for Kendra and Scott. Every single time someone asks how we got our girl to listen to us, or comments on how well behaved she is, we always tell them about Canine Peace of Mind. Any dog we rescue from here on our will take a two week vacation with Kendra and get the training they deserve. We have their advice for life too! Dog eating the cat poop? Called Kendra. New baby coming home? Texted Kendra. Need to make a part of the yard off limits? Kendra was there to answer all of our questions. We highly recommend the training and all services available after training is completed. The training is best thing we could have done for our girl Lola and our family.

    We reached out to Kendra at Canine Peace of Mind after recognizing we had training gaps with our…read moretwo Irish Terriers (1yr & 2yr olds) that we didn't feel we could overcome on our own. We were dealing with food & high value treat /toy aggression, leash & barrier aggressions, and their coming on call (especially when chasing rabbits were more fun situations than coming to mom & dad) was unreliable at best. Enter Kendra at Canine Peace of Mind. Kendra worked with us on the best board & train program for each of them, customizing their 'stay' schedules based on progress and behavioral shifts. We sent both our dogs to CPM from Sept 2018 - Oct 2018. Kendra knows how tough it is to leave your 'kids' for that extended period of time (because she's done it too!) and made sure to send us picture and video updates on how each of them were progressing. Seeing the quick process made the distance so worth it. Fast forward to picking our pups up on handover day and the difference was remarkable. But it was on us to take those skills & discipline home with us. A couple months into having them home (Jan of this year), we recognized we still needed help (user error!) and Kendra did a house call, free of charge, to help us in reigning in & tightening up their training & our/their behaviors. What an immense help as we saw immediate change and are continuing to build that owner/dog trust together. Here's the from / to for our pups and our family: - From never being able to walk in public on a leash for fear of lashing out against another dog (even when across the street) to walking twice a day at heeling position for 2-3 miles a day, despite what we encounter. - From not having reliable recalls in the least, to trusting our dogs (and because we have grown into much more confident dog owners, trusting ourselves) to have them off leash. We love to go get the mail, take out the trash, etc. together with our dogs. - From breakfast & dinner times being HORRIBLE experiences due to fighting, low growling, & crate checking to having peaceful feeding times. - From having no control during high energy times to having a tool & command for them to go to a dedicated 'place' in any room to calm down and give each other (and us) space. I could go on. But what I would say is if you are encountering any of the above issues, please consider Canine Peace of Mind and their board & train programs. As working professionals that knew we didn't have the time or expertise to dedicate in order to get our pups where they needed to be, we are so happy we did. It has transformed the time we get to all spend together from dread to time that we look forward to because it's happy & enjoyable (which is why we all got these guys in the first place, am I right?). They also offer day care & boarding. We have taken them up on boarding a few times as we know that they get a bit more attention than any standard boarding and they are held accountable to their training just as much there as they are at home.

    7 Paws a Week

    7 Paws a Week

    (39 reviews)

    We used to love this place and have spent thousands over the past year. I wish I didn't have to…read morerate it so low, but things seemed to have changed in the past few months. Our lab had been going since he was a puppy. Doesn't have a mean bone in his body--family, friends, and strangers have commented on his sweet disposition. 7 Paws even told us he plays with dogs others won't play with. Needless to say we were surprised when they twice claimed he was aggressive with another dog. He's never displayed ANY aggression and they couldn't say what happened or why. Besides, many times he came home with scabs and it never was a concern of theirs then. There are also no webcams available to the public. It left us questioning the staff's level of training and the level of supervision overall. After the second "incident", with no previous warning, we got two differing stories from different workers on what to expect for any future visit. I wish I could say this was the first time we received mixed messages. We reached out twice for clarification--no response. I was shocked when I next picked him up and found he was in a room the size of a closet for the whole visit. He was crying, desperate to go outside and do his business, and based on how much water he needed was very dehydrated. If they replied with clear details and he was clearly in the wrong, I'd be calling our trainer to work on the issue. But no communication leaves me wondering if there isn't a good explanation. After that last visit I worry they just don't care. I guess we'll find another place that does.

    Jen and her team are phenomenal! I've been bringing my dog here for 5 years since she was a puppy…read moreboth for boarding and doggie daycare (literally 5 days a week). They know her so well and have always kept a close eye on any concerns. I think they know her vaccine schedule better than I do. Beyond that, I've had to board her for several extended trips and they done everything from administer medicine to tracking her bowel movements. I couldn't speak higher of them and hands down recommend their services

    PetSmart - pet_training - Updated May 2026

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