Horrible service!! I had to speak to the manager several times. I had to wait 20 min for workers to let me in to the store. They told me it would take 3 hours to groom my 4 pound yorkie. Five hours later she still was not done. When they gave her back to me they did not even trim the hair on her face when I showed mulitple pictures to the head groomer Nina. When I asked what happened they said she went home and did not tell the other groomers to trim my dog. They did not even bother to clip her nails. Butchered the actual cut leaving patches of short hair and long strands which I had to cut myself along with clipping her nails. Waste of $75!!! read more

Appreciate the staff and their patience. They are very kind within the small pet area. thank you.

Ken and Anthony at this Petsmart are an amazing 1-2.... They greet you at the door, walk you straight to what you are looking for, ask you if you want to try any of the products they are giving away samples of, make sure you are getting the best possible price and carry it to your car is it looks like it is a bit much! What more could you possibly want from a pet store? While the store seems a bit smaller than most Petsmarts, the staff more than makes up for whatever might be missing on the shelves. Thank you for making shopping for pet supplies easy on both my pocket book and my time! read more

This place is ridiculous. I ran it in as an emergency, because my beloved bird was dying. I was trying to get emergency help or at least get guided to the right direction. As soon as I walk in there's a long line and only one cashier and no other employee around I wait for more than 15 minutes and nobody Even comes to help me and when they do they say they don't treat birds they only treat cats and dogs. Keep in mind that before I even show up I called multiple times and they never even picked up I didn't even receive any sympathy or understanding of why I was so upset. read more

Chris is always super helpful & extremely knowledgeable about bearded dragons. He has helped me numerous times when I've been confused. Thank you Chris, Nopalito, my beardie thanks you. Plus David, the manager is always helpful too. The only thing is you guys need to stick up on super worms & horn worms more. Otherwise great job! read more

I came in without much of an idea on what I was doing but Ryan really helped me. He had so much helpful knowledge to share. He gave me a lot of great advice about what to do for my tortoise and how to give him the best life possible. He recommended what to feed them and how to set up their space. I wouldn't have known the important details that go into owning this kind of pet if not for him. I can tell he really knows what he's talking about! read more

I'm soo happy with Jasmine who helped me with getting a refund at petsmart. She was super kind and very sweet. I was extremely grateful for her help and her generosity. Jasmine you rock! I suggest you shop at this pet smart everyone there is very friendly and eager to help you! read more

I was rejected to come in the store because they said the store do not open till 10 which clearly states the store opens at 9 o'clock on the website and on the front door of the building another man came and just walked right in and they let him go and I waited outside and watched him came out with the receipt and what he purchased so I don't know what's going on at the store that's not right. Maybe it was a racial thing I don't know but I got rejected going into the store that's not good. read more

Late post...but took my pup in for the all natural bath and Missy truly took care of him! She was very knowledgeable and took her time with my baby Goku. That proved to me, she has patience and makes it all about him! She checked him from nose to tail and took care of everything! Although his coat is extremely soft, she managed to take it a step further. My Goku looked, felt, and smelled A+++! She also took a moment to capture a cute picture of him bathing. Thank you Missy! read more

PetSmart - Pet Stores Near Me - Oxnard, California

Only giving this store a 3 star rating because of the outside of the store is pretty dirty, not somewhere you want you pet walking to enter. Other than that the employees are nice and the inside is clean. read more

PetSmart grooming in oxnard. Better off at the Ventura location. More understanding and caring.

BEWARE**BEWARE** My maltese had seizures because of them which eventually took her life I had a Maltese who was my baby girl. I took her to PetSmart and when I dropped her off for grooming they put her in the top kennel without locking the door properly. My baby girl who was 7 years old but only 4 pounds leaned on the kennel door which was stacked 6 feet off the ground and the door opened and she fell head first. She was rushed to the hospital and was having seizures. 2 days later she was released from the hospital and PetSmart refused to pay for it. For the next 5 years she was in and out of the vet and on seizure medication which I had to pay for out of my pocket and costs thousands of dollars. My baby girl was never the same and suffered seizures for the rest of her life. Petsmart who claims to love pets did not care. The manager just kept saying we are not responsible. They never called to check on my baby girl and didn't pay one cent towards her vet bills but Banfield the vet that they are affiliated with took me to collections for not paying my 200.00 vet bill after all the thousands it cost me to treat my baby girls seizures. Finally my baby had a seizure that forced me to send her to heaven. The vet said had she never fallen and had those seizures she was in perfect health. I understand that accidents happen but when they do its all about how you step up and take responsibility of those accidents. We are talking about a life here. I am a young woman with a family and they are a multi million dollar corporation and what they made me pay for was wrong. I tried several groomers after that and am thrilled with A Pet Affaire read more

This place is the worst for getting your pets groomed. They literally come up with ANY excuse not to do their job. 4 times in a row they have refused service because of them being behind schedule and because they don't have any of my dogs information. What?! I've gave them the info for his shots 2 times. They even tried saying maybe I went to another store like Petco!! Lmfao what!? I literally walked into this store and have had him seen here. This is the only place I would go cus it's close by. Bottom line they suck. Never going there again. Just....WOW. read more

I was in a rush to find the right covering for the back of my car as I'd just had the interior cleaned and wanted to protect it from my dog, his hair, etc. Upon entry I asked the first employee at the counter, but he had no knowledge of the product I was looking for. He sought his co-worker for help and she was able to guide me in the right direction. The employee that made me feel most welcome was a girl named Pati. She smiled, was kind, and provided excellent customer service. I wish all of the employees had greeted me with the same positivity. Upon checkout a different employee was unable to explain the rewards program effectively. Therefore, I did not sign up. Nevertheless, 5 stars for Pati's customer service! read more

I just want to Thank Missy and Megan for doing such an Amazing job on my baby, Maddy!!!! Unfortunately I had taken Maddy to swim lessons and the trainer didn't brush her out when they blow dried her and she was covered in knots. I was devastated for how my Goldendoodles hair was afterwards, it was such a mess!!!! I called yesterday and spoke with Missy and she was able to get Maddy in at 8 am today and she cleared her schedule to work with my baby. I picked Maddy up after both Missy and Megan worked on her and she was knot free and looks absolutely AMAZING!!!!! Thank You guys so much for ALWAYS taking care of my baby, every time!!!! read more

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My poor dog got groomed and when I picked him up he had so many cuts under his armpits cuts on his legs and his private area was cut, completely red! I called the nexted day after being up with him all night the lady that grommed him wasn't there so I went down and spoke to the manager didn't seem like he even gave a crap about me or my dog!!! I was able to see the vet there and my dog has a cone on sp he doesn't lick any of his medication off. Overall it's not okay hurting an animal like this it's not just one cut its many!!!! My poor dog is the life of our house and he's been hiding under his bed hadn't eaten or anything! Growls at me even of I go near him!!! This has never happened to us I've had him since he was 8 weeks old. Beware of this place and never take your dog here !!!!! They need to be more careful!!!!! read more

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It seems like the organization of this place changes a lot BC things I found in one place is in another when I go back. Decent price and they have pretty much everything u need and they take the coupons that come in products. I like the large adoption area too. Also if there is a line they immediately open new counters to check out. read more

I made an appointment for my senior foxhound at the Banfield Pet Hospital inside of the Oxnard PetSmart today for a couple of immunizations. Used a coupon for a free first visit, expecting the shots and little more. What a surprise when I was ushered into a very clean, professional exam room and one of the friendliest, kind, talented veterinarians I've ever visited...and I've had three dogs who all lived well into their teens. Dr. Diahanna Wray took the time to ask all the right questions, listen to my thoughts and concerns, and explain things...she was terrific. How wise of PetSmart to have this veterinary resource so conveniently located right within the store! In short, I was more than pleased and satisfied with this visit and will make Dr. Wray my sweet old girl's regular doctor! read more

Our girls Emi & Sprint will be 7 years old tomorrow. We have always taken our girls to both Oxnard and Ventura Petsmart for grooming. Missy & Megan both managers are the BEST and their crew!!! We love them both and that's why we used both location. Our dogs love when they have spa day and they get excited when we tell them where they are going. read more

I personally feel very disappointed with the grooming services. My dog was cut during the grooming services and was never informed. I asked for a specific cut and it was not what I wanted. I do not recommend taking your dog to PetSmart only if you want to get disappointed with the results. read more

Worst place ever to take your dog, they will find every excuse in the book to not groom them properly. Will never groom my pets there again.

Deemed my dog "aggressive" because a small dog barked at her first & she barked back at the salon. I would take her here to get her nails trimmed but they told me i cannot look at my dog while they do it since it makes my dog nervous. Her nails would go from long to almost nothing so cutting into her wick. which i would guess would HURT my dog obviously, the styptic powder stops the bleeding not the pain or traumatizing affect of it. My dog also apparently sh*t on their floor after the nail cutting when she's never done that before even for baths. I've also told them that she is scared of the blow dryer so please towel dry, they told me after that when they tried to blow dry her she freaked out, well no sh*t i told you it scares her. FREAKING LISTEN. when we first walked in before the last cutting she would ever get here. she would hide behind me & really didn't want to go with these people.. my dogs very friendly, & energetic, she lives with kids & often plays perfectly fine at the dog parks with other dogs. mind you this was over a year ago & i dont know if they changed staff but unacceptable how they treated my dog. Deemed her "aggressive" because she's the bigger dog & her breed in the barking situation. read more

We go there because it is convenient to our home and they have a pretty good selection of items but it is so expensive. We were looking at pet beds and some of them were more than $50. We needed hot spot spray and it was $17. Yikes! read more

After several attempts of ordering online to "pick up in store" ( Ventura and Camarillo locations) and having my order cancelled HOURS later, I decided to call the Oxnard location. I was annoyed and frustrated with the horrible service I had received at the other locations and honestly was prepaid for subpar service at the Oxnard location and thankfully I was pleasantly surprised by the stellar customer service I received. ROBERT was the one to answer the phone. I explained that I frantically was on the hunt for a birthday bandana and asked if he had any in stock. He was so sweet and patient with me. He kindly explained that they were out of stock but the groomers had a birthday bandana that was different then what I was looking for but might work. I zipped right over and was greeted by Robert's big sweet smile. He led me into the grooming department where I was again kindly greeted by the 2 groomers Cristal and B who were busy at work. They had 2 different bandanas that were birthday themed and after choosing one I tried to pay for it and they refused to take payment for it. They really went above and beyond to make my little old man's birthday special. I couldn't be happier with the service I received and since this visit have made it a point to stop in for all my dogs needs. I don't live in Oxnard and there are closer more convenient locations but none as wonderful as this place. ROBERT, CRISTAL AND B... thank you for your excellent service and really... just for caring enough to make my day a little less stressful. Your kindness has not gone unnoticed. read more

PetSmart - Hank rocking his birthday bandana for his double digits birthday. - Pet Stores Near Me - Oxnard, California

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The prices on the fish tank are low 5 gall tank cost 30.00 which i think is ok price there are bird for 19.00 they also have others things at lower​ price read more

I would love taking my little fur child to this location because of my favorite groomer MISSY! Unfortunately she is no longer at this location but i came across her in Camarillo's Above and Beyond grooming! She's amazing very compassionate and truly loves what she does. read more

Took a trip to petsmart & as my brother & I were at the cash register a lady rudely went in front of us to pay & cut everyone in line & Robert (employee w/the cool white gauges) handled the situation beyond our expectations!! We were pissed but left the story happy after that lol Robert you're awesome!! Thank you. read more

The main reason I like this place is because of their coupons I rarely shop without using those. The best one they have is the $40 off of $100 which it's a great deal. You are also allowed to use the coupon multiple times if you'd like. This store is expensive but they have everything you might need for your fur babies. I'm a cat mommy, I have two 1 year old cats lilo and stitch and this is my go to place to get them food, toys, cat litter etc. they also have a clearance section for things that are near expiration dates etc. I've never used their grooming services but they always seem to be busy. I don't like seeing the cat adoption area, poor babies look so sad. They also have fishes and birds. Staff are always nice and helpful. I've asked questions about my cats and they've been happy to educate me on things ( I guess I could of googled it lol). read more

Great customer service ! Every time I come in I get greeted! They are very knowledgeable with fishes and cats. I have a fishes and a cat and with any questions or concerns I have, they are always willing to help. I will always come here from now on. I cannot express enough how nice and helpful this Petsmart is. Thank you !!!!!! read more

My senior dog Dash received the best care from Lisa the groomer and dog lover today. The staff take their time with the cats and dogs and treat them with love and care. Dash will be back for his next groom with Lisa! His new look looks great, just what I asked for. read more

I had a horrible expirence here . The manager in duty was being so rude to me not even helping me . The lady where I was at didn't even bother to ask And I was in the store for about 30 min . After spending about 200 dollars I was still treated rudely by the manager . My last time I ever come to this pets mart . read more

Staff were very helpful and attentive. They have great customer service. Got my dogs shots and check up here and the veterinarian was great and very helpful. We signed up for the puppy plan. It's great coffers random visits, shots, and spaying my fur baby. read more

Vee was AMAZING!! She was very helpful, she informed me of all the deals and ways to save money on the Petsmart app. Also very friendly, best customer service ever!!! read more

Came in on a Monday afternoon looking for new dog dry food. I have a husky who is picky and it's always hard to find foods she will like. Immediately upon entering the store I was greeted and another employee asked if I needed help. Unfortunately I didn't get his name but he suggested Bil-Jac. My husky loves it! Definitely will be returning and recommending this location for their friendliness and helpfulness. read more

Had our Yorkie groomed by Missy, she did an amazing job on him. She was very sweet, helpful and trustworthy. Highly recommend her.

I had purchased the puppy package, which is why I took my pupp here in the first place. At first everything was fine she smelled and looked great, but later that day I noticed she wouldn't let me touch her right paw nor would she put any weight on it. I decided to look at each of her nails and lightly press on them because they looked EXTREMELY short. Sure enough one of her nails in her right paw was so short it hurts her to even walk! I will NEVER go here again! Sad part is i paid $17 so she could get her teeth brushed and nails clipped. Now I feel guilty for making my baby go through this. read more

Took my dog to be groomed yesterday. Everything seemed fine but I saw a few small nicks on his underside that I'm sure are uncomfortable to him. Granted I know dogs don't always stay still on command, but It makes any owner feel guilty for taking their dog in unsupervised. The groomer also forgot to trim the dewclaws on both front paws. I called and they said I could bring him back in and they would do it but I think I'll be looking for somewhere else to bring him in the future. For $62 I just expected a little more TLC read more

Went in here yesterday, needed to pick up some dog food a few items. Anyway. The Furminator brushes have gone on clearance recently (with Petperks card) and of course, as a groomer I jumped on getting one because they're normally about 60 dollars. I got a black one in the Petsmart in Ventura (which will also be getting a review) and I was pretty stoked, and they said if I had any issues I could still return or exchange it. Fast forward to yesterday. As I was doing my stroll around the grooming section, I saw that there was a pink one that was the exact same price of the one I got and I wanted to see if I could exchange it. Jade, who happened to be in the aisle, asked if I needed help with anything and when I turned to face her, she looked like she'd seen a ghost. (Fun fact. We semi-know eachother. I used to work for Petsmart in Camarillo years ago, and left for a financially better job offer.) I thought nothing of it at first, and talked to her anyway because, at first, I was happy to see a familiar face. She gave a short run down of what I could do to exchange my furminator brush and disappeared. Or at least I thought she had. My husband came to her at the register with the brush and she claimed that my information wasn't ever in the system, which is impossible because I had to use my phone number to get the discount in the first place. That aside, she gave him the vibe that she didn't want to help him, and was overall very unwelcoming which is disappointing on a personal and a professional note. I've seen many, many reviews so far relating to bad customer service here and it's shocking to see that a company I held in high regard for their treatment of customers, from experience, has gone down to such a low tier of proficiency. read more

The groomers at pets mart are really mediocre. For some reason my puppy always seemed sad when I picked her up. I was also never really happy with the outcome of her grooming. I decided to take her to A pet Affair and i'm much happier with their work. My dog seemed to like the place as well which is definitely a plus. read more

I had called in to reserve an appointment at 11am on a Saturday for the pet groomers. When I arrive they said my appointment was at 9am. I didn't receive any follow up call to notify me or to ensure that I was still coming in. This is very poor administrative work on their end. read more