Groomers Touch is now located in Orleans. Jessica has groomed my 2 current dogs from puppies…read more Always a professional, pleasant, friendly and happy dog environment. I take pleasure in booking my visits way ahead to ensure my dogs look and feel great. Jessica always returns calls. My dogs love her.

Best groomer my dog has ever been to. Took us a while to figure out the best cut for Taz but after…read morea good talk and lots of photos as examples Taz got his best cut ever. I highly recommend them.

Excellent service and very courteous. Also does excellent work. She did a perfect job on my…read morePolmaranian Nikko. This is his second time with her and he loves her. I love the Teddy bear cut she gave him. Perfectly done. Highly recommended.

This groomer is extremely skilled, has very fair prices, and takes a lot of pride in doing great…read morework. She is also very helpful and friendly. I would definitely recommend her to anyone.

I was given an appointmment at a certain time , on a certain day . . I drove for 1.5 hours to get…read morethere . I paid for a ferry to cross a river plus $20 in gas . I show up 10 minutes before the time of my appointment . I walk in and the 2 ignorant females working there start telling me that I do NOT have an appointment ! So , because of their incompetence or stupidity , my cat & I had to return home . Another 1.5 hours on the highway , another ferry fee , and another $20 in gas ! This place should be boycotted and closed down !!!!!!

Terrible job and multiple cuts on my dog. I am extremely upset. My dog is very upset as well…read more There is a reason that this company gives a rebate for new customers and that their availability is wide open. I am very upset with the result and will never go back there again. There was no regard for my preferences or wishes. I specifically asked the groomer, Chrystal, tto cut just half an inch on her back, tail and ears, and she agreed to my request. My dog is a havanese double coated dog. When I picked up my dog she was hidden from me and the receptionist insisted that I pay prior to seeing her. My dog was then presented to me totally shaved, almost to the bare skin, and with nicks on both her ears and on her back. I was shocked and appalled to see when my dog was shaved without my consent, awareness or prior discussion of even the possibility of the dog being shaved (to the skin) for any reason. If this was divulged or discussed with me prior to leaving the dog with this establishment (Bark Avenue Pet Spa) I would have just left with my dog. The groomer did a terrible job and I am extremely upset as this was the opposite of what I requested. The groomer shaved my dog to the skin without my knowledge or consent, and shaving a double-coated breed can really ruin the coat. I am extremely upset. Research other groomers, I regret using this place. If you decide to take a chance with them at least insist to get and obtain your dog in your possession before you pay.

My dog has been groomed by Karen for 8 years now and she is seriously amazing. She groomed our…read moreprevious dog for 17 years and I couldn't ask for a more caring and compassionate person! She does this for the love of dogs/animals and not just for the money. She takes great care of Mr. Tubs (my puppy) and I wouldn't leave him with anyone else. I took my dog to the vet and she mentioned that my groomer does an amazing job as my dog has a growth on his eye and Karen takes the time to ensure she doesn't come too close or nick it. I would highly recommend her to anyone looking for a great groomer.

I have had nothing but a good experience with Karen the groomer.she is patient with my elderly…read moredog.I have recommended her to friends looking for a good groomer.

My family has been coming to Chapel Hill Grooming for many years. I have nothing but positive…read morethings to say. Wonderful place, incredible staff that are kind and compassionate and really do quality work. Our mini poodle is always gorgeous when she comes out of her groom. I cannot say enough great things about them. HIGHLY RECOMMEND!

Lack of professionalism and racist behaviour?…read more I was looking to get my cat groomed, but the staff lady who is the groomer told me that she cannot accept my cat because the hair was too close to the skin, REALLY? As in hair suppose a separate layer, which makes no sense for number of reasons. One my cat was groomed there before, but the difference the appointments were made my phone not through walk in. Second my father who is NOT a professional cat groomer had bought pet clippers and shaved the cat before. Plus she could have offered "shaving waver" IF THAT WAS THEIR CONCERN. I am not questioning her skills, but i am questioning the assessment and her unprofessional behaviour and the dismissal answer i received? Her immediate denial, rude behaviour, and lack of professionalism makes one think if her denial of service was more racially/discriminatory rather than the answer I received "hair is too close to the skin". Pure discrimination and unprofessionalism in my view.

Alex is extremely patient with my little shit of a dog, Zeus. He's a very squirmy and snappy dog,…read moreand she managed to get him looking like a million bucks! He HATED the grooming table, and the brush, so she was able to compromise by having me hold him while she made him look so handsome!

From the owner: Don't feel like dragging your dog to a groomer? That's okay, The Wandering Groomer will come to you!read more

I was really nervous coming here as I had previously been bringing my furbaby elsewhere for the…read morepast 8 years. My mom had made the appointment and since it's much closer to home, I decided to check it out. Upon entry, it's nice to see that it's a nicely sized store- not too big or too small, just right...and there are two cats that kinda roam free and hang out (aka they nap at the front and chill). I think it was a good indication that it's not a chaotic place since animals can be really sensitive to that kinda thing. When I met the groomer, I explained my crazy and over protective pet parent concerns, and they listened attentively and helped to ease my mind. Gizmo was very excitable but he didn't seem nervous- that also reassured me because I cared more about his experience than my own. The grooming process took between 2.5-3 hours, which I think has been pretty standard in my experience. Gizmo smelled and looked amazing when he was done, freshly groomed puppies are my favourite! The price point isn't bad, either. I was worried it would cost more than my previous spot (PetSmart) but in the end came up about 10-15 dollars less. Amazing! Gizmo seems really happy, so I'm sure we will be back again for his next grooming. Kudos!

ABSOLUTELY HORRIBLE!…read more Was coming here for years and it has gone downhill they are disorganized and not to be trusted with animals as they try and blame shift customers instead of owning up to their mistakes.

Staff are very kinda, and they gave my dog the best haircut she has ever had. I'm extremely…read moregrateful for their service. I never leave reviews but this place deserves one.

Fabulous care of my dog. Great business and nice to support a local shop. Prices are reasonable and…read moreI will be back!

We have been boarding our dog here for about 2 years now, and we love it! prices are very…read morereasonable, facilities are clean and safe with loads of TLC and one on one attention. Dora is the 5th dog we have owned, and this is the 3rd kennel we have tried, so we are speaking from a place of experience when we say this is the best kennel we have seen so far!