Terrible job and multiple cuts on my dog. I am extremely upset. My dog is very upset as well.
There is a reason that this company gives a rebate for new customers and that their availability is wide open. I am very upset with the result and will never go back there again.
There was no regard for my preferences or wishes. I specifically asked the groomer, Chrystal, tto cut just half an inch on her back, tail and ears, and she agreed to my request. My dog is a havanese double coated dog.
When I picked up my dog she was hidden from me and the receptionist insisted that I pay prior to seeing her. My dog was then presented to me totally shaved, almost to the bare skin, and with nicks on both her ears and on her back.
I was shocked and appalled to see when my dog was shaved without my consent, awareness or prior discussion of even the possibility of the dog being shaved (to the skin) for any reason. If this was divulged or discussed with me prior to leaving the dog with this establishment (Bark Avenue Pet Spa) I would have just left with my dog.
The groomer did a terrible job and I am extremely upset as this was the opposite of what I requested.
The groomer shaved my dog to the skin without my knowledge or consent, and shaving a double-coated breed can really ruin the coat. I am extremely upset.
Research other groomers, I regret using this place. If you decide to take a chance with them at least insist to get and obtain your dog in your possession before you pay. read more