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    PetSmart

    2.4 (14 reviews)
    Closed 9:00 am - 8:00 pm
    Updated 1 week ago

    Services - PetSmart

    Private dog training

    Bath and groom only

    PetSmart Photos

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    Hair left on front leg

    NEVER EVER EVER LET THEM TOUCH YOUR ANIMAL IN FACT BOYCOTT THEM. The store cancelled my latest grooming appointment told me someone would be in touch with me the following day to reschedule and nobody ever called me. The store called me after I posted a review online, to reschedule my grooming appointment. I was told it would be free for the inconvenience. I knew my dog had some mats in her coat. I wasn't prepared for the groomer to call me and get my permission to shave her which I gave. I was told to come get the dog at 515 unless they called me to tell me they were not done. They did call me and left at voicemail at 532 pm (I was already in the store) and told me my dog was ready and that the dog tried to bite the groomer. This is an ADA registered and trained service dog. Pic of ADA card is with this review my name blocked out. This dog has never tried to bite anyone however my dog physically shook and was visibly upset for hours. She still will not leave my side and it's not because I am getting ready to have a seizure. My neurologist verified that last night after my eeg to be sure. However the neurologist did comment on the dog's behavior and said she appeared traumatized. Until that point I was planning on getting the groom finished when (or if) PetSmart called back. After further thought and watching my dog all day today, I am done with this place entirely. I have a new life mission making sure I tell everyone to avoid PetSmart at all costs. Save yourselvsles but more importantly save your furry babies. DO NOT BUY ANYTHING FROM PETSMART DO NOT GET YOUR BABIES GROOMED AT PETSMART you do not want to feel like I currently do because someone at the groomers hurt your

    Shelisha W.

    This is a good location to get your fish in additional items that will go in the tanks. They have a wide selection of items to fit your fish needs. They also have other fits like birds and rabbits Etc. I just wish they had a bit more help because the weight can be long at times for assistance.

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    3 years ago

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    4 years ago

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    3 years ago

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    5 years ago

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    9 years ago

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    7 years ago

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    13 years ago

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    10 years ago

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    8 years ago

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    8 years ago

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    12 years ago

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    14 years ago

    Absolutely the worst customer service of the PetSmart stores. I'd suggest a different location. They are not customer focused.

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    10 years ago

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    11 years ago

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    Pets Earth

    Pets Earth

    4.0
    (62 reviews)

    This was our first experience with grooming at pets earth, and we had a great one! My dog doesn't…read moreneed grooming more than twice per year, but when he does, he needs about 10 lbs of hair removed. Since shedding season has just begun, we decided to take him in for a shed treatment and bath. We heard about this place from my sister-in-law who has taken her dogs there for nail trims. You have to call to make an appointment, but they're really flexible and I didn't have to wait more than a few days to get in. They also asked what my vet was so they could verify the rabies vaccination, which was nice that I didn't have to chase down his records myself. When we took him in, the front desk person was welcoming and help us get all checked in. They asked a few questions about his demeanor, and we assured them that he is mostly a chicken and the most difficult he'll be is he'll freeze up when he gets anxious. They called me about two hours later and he was ready to go. I had to get him within an hour of him finishing. When I got there, I paid first and then they brought him out. He had a super sweet bandanna on, and I could tell that they really worked hard on getting his undercoat out. We haven't had the best experience with de- shed treatments around town as he always comes to us just as hairy. I think some places think that they can get a few minutes of brushing and then call it good but this dude has like three layers of undercoat. You can tell the staff here really spent time on getting that out. Not to mention he smelled SO good. No wet dog smell here. We didn't use any other of their services or do any shopping, but it looks like they had a good selection of products. This isn't our closest local dog store so we probably wouldn't come to just shop but I would return for the grooming services.

    My long haired kitty was getting pretty matted and I thought he would probably have to be shaved,…read morebut Marnie was able to comb him out very nicely and she didn't take long at all to get him done. He was mellow and didn't seem upset at all when I went to pick him up. It was easy and quick to get an appointment set up and they have nice extended hours for those with a busy work schedule.

    PetSmart - pet_training - Updated August 2026

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