Staff is welcoming. I talked to someone over the phone to help with the booking process and she was…read morevery friendly. Booking here is fairly easy. However, this location is very dirty. As soon as you walk in you can smell the very strong stench of urine and there a very common complaints that dogs get sent home with kennel cough or stinking like pee. I believe it may be due to poor ventilation. they also just have the dogs going potty inside everywhere instead of being taken outside. I saw multiple dogs peeing in the building. We did not follow through with our boarding booking. I would not recommend booking here for sanitization and health concerns for your pups. I highly recommend that you visit the location and see if it is up to your standards before bookings. I was able to find a last minute boarding service with S&B Kountry Kennel. This location had proper clean kennels and huge yards for the dogs to be let out to play. They are also staffed with great trainers.

My dog was treated well. I appreciated their pickup times on the weekend were flexible.read more

Sue took on a daunting challenge with a Golden Doodle puppy (now almost 12). I have had many dogs…read moreover the years and never needed a trainer but I knew I had been defeated by this exuberant, whimsical goofy doodle that loved everyone. She was no nonsense and Jett knew she was a force to be reckoned with. From day 1 - he did whatever she instructed him to do and as she gently reminded me, I was the one who needed the training. I have had many wonderful years with him thanks to Sue.

I took two levels of obedience classes from Sue with our first dog, Jewel, who was a very smart…read moreminiature schnauzer. Sue gave me the confidence I needed to train her. When we adopted our very large Black Russian Terrier two years ago he came with all kinds of issues as an older puppy. I had reached the point of not knowing how we were going to be able to keep him when I thought of Sue and tracked her down. She worked very hard with us and knew exactly what to do with each issue we encountered. I am now working on training him to do therapy work! It is amazing to have a dog that will stay by your side and walk slow or fast at your command. He is a joy to have both inside the house and up at our barn! Sue is amazing!

Carla's expertise in dog training along with humane techniques helped Milo become a well behaved…read moredog. No more jumping up or lunging at cars on our walks.

I normally don't write reviews but I had such great service from Fun Fitness with Fido I just had…read moreto tell people about it!! I went went out of town for a week and had to leave behind my 3 year old yellow lab. She loves being around people and has high energy. The staff had taken excellent care of Penny! I had asked that she was visited twice a day and taken out on a RUN! yes, i said run! When I returned the house was just and I had left it and nothing was chewed up by a bored dog! Penny was tired from play and resting when I got home! I would definitely recommend Fun Fitness with Fido for all of your pet service needs. They are excellent!

Every animal I've adopted here (3 now) has either had wringworm, fleas, or both…read more I was charged with a $50 fee that is non refundable and now they're trying to offer me a $20 credit for an animal infested with fleas. Why on Earth would I want to adopt another animal from this facility given the gross negligence? What respectable animal shelter doesn't confirm/test for these kinds of issues prior to putting an animal up for adoption? I'd also like to add that the front desk staff (the welcome desk, not the folks in the back - they are very friendly) are incredibly rude. Consistently every time I've come in here, the social skills and public service has been horrific. I will no longer be adopting pets from this facility. They set the animals up for failure.

The NHS offers amazing training classes for all dogs at all levels. We are currently doing the…read moretraining for K9 good citizen certification, the class was a fair price and the teachers are amazing with the dogs, so knowledgeable and friendly! We also recently adopted a dog, the process was easy, the adoption counselors were easy to talk to and took the right steps for the introduction of our resident dogs and the new one. We received a collar and leash, food, all vet records, and information for any problems with behaviors or heath. I want to add that the shelter does a good job of providing enrichment and support for the animals. They make sure to have as many dogs and cats in the individual, quiet kennels as possible, which really helps them relax. The NHS is also a partner with Best Friends Animal Sanctuary, a sanctuary located in Kanab, UT and whose main goal is to help the USA become NO kill. This is HUGE for Omaha!!

Teia was an amazing groomer to work with! She asked me a bunch of questions on how I wanted Max to…read morelook and gave me my realistic options of how it would turn out because he has some mats. She made me feel less embarrassed about Max's separation anxiety and all around I had a wonderful experience!!!

Grooming services are a nightmare! It looks like they groomed our dog with their eyes closed. The…read morenext time they shaved him down completely without asking and this time he had long pieces of hair randomly all over, they did not trim his nails and the they cut his tail for no reason! As much as it costs you would expect a professional job and this is far from that!

My dog, Teddy, has been going to S&B since he was a pup. Joe is great and so is his staff…read more Whenever I drop off Teddy, everyone greets him and he runs to the door to the play area. I wouldn't take him anywhere else!

Char at 4 Paw Pet Spa is the pet groomer and is amazing! She is great with my baby shelties.read more

The store is clean and organized. The staff are friendly. This location does not have a vet on…read moresite. So, if your pet needs a prescription food (like mine...), you cannot buy it here. Until this location has a vet, I cannot recommend this location. Pets are welcome, as usual. A nice store minus the vet.

If one could post NEGATIVE stars; I would. My family & I recently relocated to Council Bluffs from…read morethe Twin Cities. Today we had our first experience at this PetSmart and it was nothing short of horrendous. As a fish owner for 15+ years of both fresh water & tropical fish I am disgusted in this company for their lack of care when hiring and training employees. I experienced a snotty girl (Abby) who couldn't have been over 17 years old, refuse to sell me goldfish because she didn't like that I was "buying a couple of THEIR cheap plastic fish bowls" demanding sternly "that's not how you care for fish"! Mind you she knew nothing about me, our "fish" situation and didn't bother to ask ANY questions. It didn't matter that I explained to her I had 25+ gallon tanks at home waiting and I knew very well how to care for them. Not to mention an equally as ill trained manager that can't make eye contact or most shameful; corporate headquarters that promised a phone call three times over in the last 6 months but doesn't follow through. This company is SHAMEFUL. No clue how this company is in business. Can't imagine they will be much longer at this rate. DO BETTER PETSMART!!!

The train went very well my dog was vicious and when we were done he was not vicious anymore and…read moreobeyed very well

K9 Obedience school trained two German shepherds for my business, to be used in warehouse during…read moreafter hours. Since the dog's have been on patrol and signs had been posted, the neighboring business has mentioned, we no longer have had evening visitors lingering around after-hours, due to visible K9's on property and occasional barking from our new Security upgrade. I have been trained alongside the dog's on verbal command's and the dog's have become a valuable asset to my company. Also obtained a twenty percent discount on insurance. That being said I would highly recommend K9 Obedience training for your security needs.

ANIMAL NEGLECT - the poor ferrets look like their enclosure hasn't been cleaned in a week. a HUGE…read morepile of poo. poor babies. also were like 4 crickets on the floor roaming- somebody's dinner escaped i guess. take care of these babes! scooping poo seems like bare minimum

I would never take my dog again tollay very bad place evil there please if u love your dog don't go…read morethere even pet smart same. I can't show pic my beloved precious cuz she is pass hurts to much plus l have pic but them photos are black l don't why but l will take pic ooff my phone she is Bichon frizt full blooded 17 ponds.sorry l can't the pic to come up.