Cancel

    Open app

    Search

    PetSmart

    3.1 (42 reviews)
    Open 9:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Pet boarding

    Full grooming

    1 More Service

    Pet haircut

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Carrie N.

    PetSmart is A-ok. We recently took our newly adopted cairn terrier, Bella here to be groomed. She was quite the wiry mess having never been groomed in her 6 years of living. Now I have in the past used them to groom our Chihuahuas but now we usually just do their grooming at home as they are older and don't really like leaving the house much. I was always pleased with the work they did on my chi's so I anticipated they wouldn't have any issues with our new dog. We made the appointment for a Friday morning that my husband was scheduled off from work. He dropped her off and they called earlier than expected for a pick up. They were supposed to give her the works, you name it I asked for it. Unfortunately her salon day was not relaxing to her in the least bit. They were unable to groom here completely citing that she was very agitated and tried biting at the scissors/clippers and attempting to roll off the table. They told my husband to bring her back on a less busy day to finish and did not charge him. So we returned on a Tuesday evening to have the rest of her body shaved. We dropped her off and headed to Home Depot to pick up a few things. We were standing in line to check out when they called to say she was ready. When we got back to the store she basically looked the same. They did finish trimming her legs but her neck, face, and head were shaggy as could be. I must have beamed disappointment as they were pleading their case that she was again agitated and they could not finish. I inquired about using a muzzle, but they said they do not and will not use them. I am not an animal groomer but I think I would use one for my safety and the safety of the pet. They stated several times that she tried to bite the scissors and they could have cut her tongue. In the end they reduced the price since they didn't complete the work. They were all very nice but I would have to think there are other animals out there that aren't perfect when it comes to grooming. So they should be capable of handling those situations. For what they did do she looked very good. I think I will look into another groomer for the future.

    See all

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 2 of 2

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    My dogs stayed for 8 nights at the petshotel in Monroeville, PA and went to camp each of those days.

    Mentioned in 3 reviews

    Read more highlights

    Walkers Pet HoTail Pet Care Center

    Walkers Pet HoTail Pet Care Center

    (26 reviews)

    Our dog LOVES going to daycare at Walker's! It's his favorite place in the whole world. I know they…read moretake good care of him. Their groomer also does his nail trims there, which he doesn't let me do at home.

    I first looked into Walkers Pet Ho Tail after we "tried" to get our dog Bella, who is a rescue,…read moregroomed at a local PetSmart. Being a rescue dog you can't be absolutely sure what happened to her, except we know she was not treated well. Being armed with this we told the groomers that she may get irritated. Well she did, and they were not super helpful in coming up with a solution. I recommended using a muzzle and they refused. Seemed to me that that's not a very good practice and should be used for both the dog and the groomers safety if a dog is upset. What that left us was a half groomed dog. I called Walkers to find out how they handle dogs who aren't super excited about spa days and was told they handle a lot of irritable dogs and rescue animals. I asked about the muzzle and they said they do use them which relieved me as the other groomers kept saying she was trying to bite the clippers. They charge roughly $65.00 but that is for the works, bath, cut, teeth, nails, ECT. They do require a $30 deposit when booking simply because they have had their share of no shows. Bella has now been to their groomers a few times. She is still difficult to groom and they have asked us to have her vet prescribe something to calm her down. Even after giving her, what in essence was Xanax, she was still irritable per the groomer on her last visit, but she sure was happy when it was over! I am overall satisfied with our visits. They are able to completely trim here and make her look more professional...

    Paws Pet Services - Butler

    Paws Pet Services

    (8 reviews)

    I used Paws Pet Services for the first time just last week. Joni stayed at my house with my dog…read moreDori. Joni sent me at least 2 pictures or videos every day of Dori. I was on a cruise and it was so reassuring to see how well Dori and Joni were doing. I could tell that they fell in love with each other! Joni was here at the hours she said she would be. She came every afternoon to feed Dori and let her outside or if the weather was nice, they would walk. I can't say enough good things about this business. I will definitely use them again! Joni is now a dear friend!

    I woke up this morning and realized PAWS Pet Services has been with us (or we've been with them)…read morefor over 4.5 years already! I can't say enough amazing things about Joni and her whole team. I don't think I could trust my fur baby's daily care to anyone else. My dog was still only 5 years old when they first started taking him for daily walks while I worked and went to school. Since day one they have always sent pictures and a short report about their daily visit, which is always a great way to brighten my work day. They have been with us through so many changes, highs, lows, and milestones and to us they feel like family. My dog is 10 years old now and they recently noticed some changes in his demeanor and affect before I did and they alerted me right away so I was able to get him early care and treatment! They've been excellent with helping him get his stamina back up with his daily walks! There aren't enough words to express how truly amazing they are and how grateful we are to have them! As a side note, they are great with our kitty friends too. You can tell that they all genuinely love animals and caring for them!

    Comfort at Home Pet Services

    Comfort at Home Pet Services

    (8 reviews)

    I absolutely love Jenn. She did a fabulous job of taking care of our two dogs and we have booked…read moreher multiples times throughout the coming year. She stayed at our home and you would never have thought anyone had been here. Everything was perfect. I can't say enough good things about her.

    I called to schedule home service care for my two cats for a total of 3 days (July 10 to 12, 2021)…read more Christina and Jen came out to my home to meet the cats and so I could show them where the food, litter, and treats were located. At that time the assured me that they would come for the scheduled days and send me pictures or updates regarding my cats. When I left home on Friday I left out 2 bowls of water and 4 dishes of food. Every day that I was away I received pictures and/or updates about my cats via text message. When I arrived home Monday evening (July 12th), both bowls of water only had water covering the bottom and the food was only covering the bottom of ALL 4 food dishes. I have left my cats alone for 2 days in the past, with no one coming into the home to check on them, with the same set up of food and water(2 water bowls and 4 dishes of food). After 2 days of the cats being alone in the past, all of the bowls would still be about 80% full when I returned home. That was not the case when I returned after 4 days away with people supposedly caring for my pets. There is no way that they were filling their food and water daily, like I had contacted for them to do. I was very disappointed, but decided to just pay my bill and move on. I recently requested my keys back and they informed me they would be sent back via certified mail and there was a $20 charge to mail them per our contract. The same contract that stated the cats would be cared for daily. Their audacity in asking for $20 to get my keys back is what prompted me to leave this rating. I normally do not write reviews, but I wanted to warn others who care for their pets as much as I do, to BEWARE OF THIS SERVICE.

    PetSmart - petstore - Updated May 2026

    Loading...
    Loading...
    Loading...