Skilled groomers are needed to provide professional grooming for pets that require mastery of clippers and scissor cuts There tends to be a "one size grooming" fits all No attention was paid to consistently. read more

Mistakes happen we all know this. Unfortunately for my dog this mistake was done in his private parts. My spouse took our dog for grooming at the Millville PetsMart and they scrape his privates with the clippers. When my dog was brought home he was walking crunched, unable to stay still, hiding in the corner. Make sure you check your dogs before leaving PetsMart. read more

I've been taking my dogs to PetsMart Groomers in Millville for almost 8 years. Aside from a few isolated incidents, my dogs have always received a good grooming experience and look/ smell great. My experience however, has gotten progressively worse and after today I am officially done with them. Normally i schedule my dogs grooming appointments when my husband is available to help. I have two 150lb Newfoundlands and one has a fused back knee so he can't walk well or jump. My husband is a first responder and unfortunately he was called into work last minute. Rather than cancel the appointment last minute, I asked my parents to drop everything they were doing and help bc I also have my three year old son. I would not wish managing two 150 dogs and a three year old alone in a public on my worst enemy. Their appointment was at 1:00pm, but my parents had a tight schedule so I bought them in at 12:25pm. YOU WOULD HAVE THOUGHT I COMMITTED AN ATROCITY with the way they were looking at me. How dare I bring my dogs in 35 mins early? They are no cages in the back to hold them while they finish shaving the poodles paws. Go WALK around the store for 35 minutes because no one is allowed to be late or early for an appointment. Needless to say I cancelled the appointment and left. The constant attitude I have received time and time again from the staff here is unbearable. I bit my tongue at every smart remark and eye roll but I'm paying $300 + including tip just to be treated like shit and god knows what they are doing to my dogs when I'm not there. Save your time & money go to a small business groomer. At least they appreciate your business. read more

Come here every once in a while for the dogs and I do buy my waxworms and horned worms here for my Jackson chameleon but the prices really push me away . They have a good amount of items for reptiles, dogs and cats, most of it high end I guess you can call it. The prices are high on every item in the store which really makes this a pointless option for most products considering the online options today. The people here are nice but not really the most knowledgeable in my opinion. They did have a cute little vailed chameleon though. read more

PetSmart - Vailed Chameleon - Pet Groomers Near Me - Millville, New Jersey

Very disappointed in the service, I had an 8:00 am appointment, I figured when you make an appointment it's for a reason you chose the time, they didn't start grooming my dog until 11am and then it becomes a rush job. I picked up my dog and there was loose hair all over my dog. I got a the full service with the luxury package but doesn't look like anything special was done. I will never take my dog there again,. read more

used them, because I bought the puppy package kit, with a free puppy groom....noisy, chaotic, and would make a human crazy, so puppy parents beware. Noisy and hectic is not a good vibe, never again. read more

I've always shopped at pet smart and petco but recently every time I go the animals there are ether out of water or food or sometimes even both. I don't believe that they care about these animals at all. I went last week and there was a big hamster on a very tiny tiny wheel which was heartbreaking because the poor back on that little guy. I've gone and seen DEAD fish in small little containers which is just awful itself that they are in them let alone dead and not being taken care of because I bet they don't open each container to feed them. Definitely going to continue to shop for my animals stuff on chewy! read more

I love the services! They are a little expensive, but definitely worth it! My dog always smells so good and looks so much better after leaving! They are also really professional. read more

PetSmart - Pet Groomers Near Me - Millville, New Jersey

While I prefer the Petsmart in Woodbury/Deptford to this one, the Millville Petsmart is much closer to my home, so I go there by default. The store is extremely clean and the animals are well kept. I have never seen a dirty cage or a sickly animal there. They do not sell puppies there of any kind. They only sell cats from the SPCA (which they rotate stock with to increase the chances of adoption.) They have a small selection of small animals, reptiles and birds. They also have a decent, but not impressive selection of fish. They do have a good selection of aqaurium products though. The kids love watching the dog groomer on site where you can observe the animals being groomed. I inquired as to the services they offer and whether they do cat grooming there. They said they discourage cat grooming and that it will cost an arm and a leg because cats are so difficult to groom. They flatly refused to groom cats with fleas. Interesting... but I don't know anything about groomers, so what do I know? The store welcomes animals to wander the aisle with their owners. The store is always mobbed with people and their pups... the kids get a kick out of that too. I'm not thrilled with the store, but it's okay. I'm really glad they don't sell mill animals as well. read more

The employees here are so friendly and helpful. I brought my new kitten when he was 4 months old to get his nails trimmed for the first time. They worked really well with him and gave him breaks as needed. Alyssa is a sweet business owner who truly cares for all animals and has a big heart. I recommend this groomers for anyone who is seeking well priced and friendly service. read more

Dee did an awesome job on my boy! It's our 4th time there! Love the easy way to book online. Hopefully they don't let their quality fall ... around $75 bucks for grooming with nails and hypoallergenic and chi products!! I actually thinks is a little bit higher then other places but my dog doesn't get upset when we go there ... so; it's his choice!! read more

PetSmart - Pet Groomers Near Me - Millville, New Jersey

I know PetSmart gets a ton of bad press but Millville grooming salon by far is the best salon I have ever used. They go out of their way to make my 5 dogs comfortable. They have been under new management since April 2017 and I can see the difference. Everytime I go, I feel welcomed and they greet my dog by name. It saddens me to see all the past comments being held against them because I know how hard they have worked to overcome all that over the years, not to mention they even have rehired a whole new staff n a new Salon manager since then. Maybe people should go in and give them a try & come up with their own opinion instead of listening to a review from years ago. Keep up the good work Millville Grooming Salon read more

We went in to get a fish and the lady that was at the fish area was very rude when we said what fish we wanted and what size tank we had for it. It wouldn't have been so bad if she was nicer about it. She had a very bad attitude when she talked to us. We left with no fish because we didn't want to deal with her and we weren't sure if she was even going to let us take the fish that we have wanted for over a month now. read more

As a national chain store, PetSmart endeavors to be a good corporate citizen by not selling dogs and cats, which usually come from puppy mills or other dubious suppliers. They also support local animal shelters, such as our local SPCA with various donations and through the use of in-store cat displays and other events. Through PetSmart's efforts, every year, thousands of cats and dogs are saved from euthanasia and placed into loving, caring homes. If they only did that, it would be reason enough to shop there. But they also offer great prices every day on thousands of pet care products and animal food. Their sale prices are even better. I'm not particularly pleased that they sell birds, fish, reptiles and rodents. That seems to contradict the good works they do with dogs and cats. The Millville store is one of the smaller PetSmart stores in South Jersey, but they seem to have a good inventory of supplies in spite of that. An in-store grooming facility does a good job on my friends' dogs. Animal obedience training classes are also available. Unlike some other stores, there is no on-site veterinarian. read more

My wife has a pet frog in her classroom. As such, I am the one who fetches the crickets weekly to feed Hopper. The store is clean. It seems to have a decent variety of items for pet owners. There are usually crickets for the frog. The staff is friendly and helpful. Finding someone can be at times a trying experience. Nevertheless, I always get the dozen insects and am out of there. It serves our purposes, which are admittedly limited. read more

PetSmart - Pet Groomers Near Me - Millville, New Jersey

I must be honest and say that my experiences have been good. HOWEVER, my teen-aged daughter once brought home the wrong poodle. I am SICK reading the experiences where people were given the wrong dogs, then told they had NO recourse. It sounds to me like it wasn't "just a mistake," and more like a "inside job." Someone inside that store, and the other "owner" had pre-planned this, it sounds to me. Cameras should be mandatory, and the owner should be allowed to watch the first transaction. My heart goes out to you..true pet lovers would no more trade their pet, than their child. read more

You don't deserve any stars at all. It is just coming out that the groomer there gave the owners the wrong dog and refuse to cooperate with getting this situation resolved. They told them to get a lawyer! SHAME ON YOU PEOPLE! read more

I had my yorkie poo groomed by Theresa! She did a fantastic job grooming and trimming his nails. I will definitely take my dog back to her!

I've always had good experiences in the store which is why I enrolled my 3-legged pit bull in dog training classes there. On the first night of class, my shy dog was clearly not cut out for the group class environment and the trainer felt so bad that she offered to do one-on-one training on the nights no other dogs would be there. She didn't have to do that, she could have told me to go elsewhere for training. Instead, the personalized classes went very well and my dog really connected with her. Having only 3 legs, my pit can't do everything a 4-legged dog can do and the trainer was incredibly patient (with my dog and me as well) as we tried to figure out work-arounds for some of the exercises. It was a very enjoyable experience. read more

So after 15 yrs we will no longer use them , made appointment for dogs to get groomed fist they couldn't find our records then they found them,ok ,then we received a call back and they found them and all's ok get there now they can't find them again then they say dogs rabbi shots not up to date ,yet they are,staff were so rude manager no help ,I won't trust them to cut my dogs ever again, please don't use this place, it's never been the same since a groomer name Katherine was there, it's sad but true , if you love your dogs find a place that's cares about them. read more

Being it's the only true pet store in the area, i like the place just for the fact it's convenient. I have had some not so great experiences in the past with this store, one being lack of help on the sales floor. I visit Petsmart once or twice a week, and i have learned the best time to go is when the store opens. The cashiers are pleasant, but are all very slow and they seem half asleep IMO. I love the fact that you can bring the pooch in there and it's usually an enjoyable exp. The prices are high on most everything in the store, but i have to admit, when i bring my dogs to get their nails clipped, they really do a wonderful job. read more

This pet smart is certainly close to us but I do find great employees.....could there be a few more...sure, but I can always get help. We have 2 berese mountain dogs and attended 3 training classes...all went well. We have used grooming services and though pricey, have never had better grooming. Love that the dogs are welcome here . read more

I went to get pricing for my dogs to get groomed and I heard some thing I didn't like. The way one of the groomers were talking to the dog in their was unnecessary. "What the hell am I supposed to do with your face" as she yanked the dogs face around. Though the price was better then petco, I will not be bringing my dogs into this store!!!!! read more

It's the only pet store in the area and that's why I think most people go there but their grooming is horrendous when dogs are done they look absolutely awful and i think people don't know what their dog is really supposed to look like and that's why they continue to use them. Petsmart does have a good variety of different things but the prices are high for most things. Most of the employees are nice and helpful though. I would never get my dog groomed there though. I really only stop in there when I need specialty food and can't get it at the other store I go to. read more

The grooming salon is absolutely perfect. From scheduling an appointment, to picking up my dog when its over, everything goes at ease. The low price makes it an even better experience to smile about. I took my dog there today for grooming as a present to him for his "10th" birthday. His regular groomer named Amanda, did an incredible job as she does year round. Today was extra special because she noticed on their computer system that today was his birthday, so she surprised us all with a Happy Birthday treat for him at the end. She is a doll to deal with, as is each and every other grooming associate that is employed there. read more