I am very upset with the grooming to this place I was going to them for about 2 years and I called…read moreto make an appointment for my dog which has a lot of hair. they waited 3 days to call me back and proceeded to tell me they can not do my dog anymore because they are not making a profit on my dog. number one I don't know how they did not make a profit because it was cash only and I am sure they did not claim it. I would never recommend this place to anyone. who owning a business if they were legit would do this to anyone. by they was I paid $170.00 .

This kennel has an outbreak with Kennel Cough and will not notify dog parents. They blamed it on…read moreme. My dogs were there for a week and both of my dogs were diagnosed. My dogs haven't been to vet or another dog in over a month. They are more worried about profit over the safety of other dogs!!!! DO NOT GO HERE! The owner is horrible and said she would call the cops on me for notifying others of the illness being spread. All they care about is the money!!!!! Do not go

She is amazing with my dogs. I would recommend this business. Very professional and caring.read more

They did a fabulous job with my 7 month old Morkie. Last groomer I took him to didn't do such a…read moregreat job with brushing and bathing and he was matted that night. I'm new to having a pet so I'm still learning how to calm him to brush and bathe him. Diane's grooming took their time with him and he looked so handsome. There were no issues when I brought him home. We already set up his next appointment.

Everything went well and my appeared happy. He smelled great too! I would definitely recommend them!read more

They're super nice friendly people, super sweet to my sister who has special needs and loves…read morepicking out the bandana for our staffy spice

I have been taking my dogs to the Pet Salon in Margate since 2012, starting with my golden doodle…read morewho was with me for many wonderful years. Even after he passed and I welcomed a new goldendoodle, Lenny, in 2024, I've kept the same routine because I know there's no other groomer who matches the skill, compassion, and superb facilities they offer. From the moment you arrive, you're met with genuine warmth and professionalism. The staff take the time to understand each dog's personality, preferences, and needs, which makes every visit smooth and reassuring. The grooming quality is outstanding--my dogs always come home clean, well-groomed, and looking their best, with cuts that fit their breeds and characters perfectly. What truly sets this salon apart is the compassion and quick thinking of the team. I'll never forget a time I found what I feared might be a nest of seed ticks on my dog. In a panic, I called the Pet Salon, and they didn't hesitate to help. They took him right in, performed a tick/flea dip, and removed every tick. They didn't even charge for the visit. That level of care and generosity showcased their genuine concern for the well-being of the animals and their peace of mind for the owners. The facility itself is immaculate and well-equipped, prioritizing safety and comfort for dogs of all temperaments. Communication is excellent--clear updates on grooming plans, reminders for future appointments, and swift responses to any special requests. If you're seeking a groomer with extraordinary skill, heartfelt compassion, and a top-notch facility in Margate, I cannot recommend the Pet Salon highly enough. They've earned my unwavering trust and loyalty for the long haul, and I'm confident they'll earn the same for you and your fur baby!!

RESPONSE TO OWNER: I'm disappointed in your response, because there's never been an honest…read moreaccounting for the issues that occurred. Your response has inaccuracies and is misleading, so I feel some key clarifications are needed. In any event, I hope this has helped assure that these things don't happen with your future clients. 1) the delay in pick up was due to your desk not following the contact instructions for that day. Honest mistake but your desk person left a message for a person out of town on business. when I was contacted later, I had no idea I wasn't the initial call or that the time clock had already started. 2) regardless of why the delay happened, you describe my dog being in distress for a long time, putting your staff in a bad position to navigate, yet we never received one call letting us know this was happening, or asking why we were so delayed. We had no idea of any of this until we noticed his paw after we got home. It's disappointing that you've added a complete untruth that my daughter was told of the injury. That never happened and it was the entire reason I contacted you after they got home. We noticed the injury and didn't know what happened. All of the mistakes that happened are normal things and I've always been happy with the grooming services. My struggle has always been the lack of authentic responsibility taken by the business. If nothing else, I hope it will help ensure that this doesn't happen with others. _____________________ I used The Pet Salon twice. Prior to using the services, I spoke in detail with the owner about my dog's sensitivity to being put in a crate or in any way isolated. The first service was positive, my dog was well cared for and they did a nice job. The 2nd time unfortunately was very upsetting. After getting the same service, my daughter picked up my dog (slightly late due to the salon contacting the wrong family member for pickup, who was out of town) Once she got back, we noticed that one of his nails had been injured, and had the remnants of antiseptic around that paw. We were shocked to see this, especially when there had been no communications to us that anything happened to him. When I called and spoke with a woman who was either the manager or an owner, she said she would investigate and get back to me. And in her follow up, she told me that "my dog did this to himself" because we were late picking him up and she implied that he was acting up (barking, etc), and then banged his nail and it was bleeding. (as a side note, they were told "who" to contact for pickup, since only I was local that day and didn't follow it. It was 15 min notice, and they contacted me a while after they called my husband who was not in town) Bottom line, there is so much wrong with the owner's messaging to me. Regardless of "who's fault" the late pickup was ... she was clear that they put him in a stressful situation for that extra "wait time". (it was an additional 15 minutes by the time my daughter got there). Their staff ignored the signs that my dog was stressed being in the situation we had warned not to do to him until he was stressed enough to injure himself. This owner's willingness to "blame the customer" for their own poor handling of the situation is a disappointment. But much worse was her decision NOT to disclose that the injury happened at all under their care. Mistakes happen, and had she responded differently, we likely would have continued to use their services. In the end, the owner had the opportunity to take responsibility for their mistakes to ensure it wouldn't happen again. And we would have been a repeat customer. A non-disclosure of an injury to your pet - WHOEVER is at fault - is not only a violation of customer trust but I would suspect state regulations. I RARELY write reviews, especially for understandable mistakes which will happen, so long as they can be discussed and remedied. But this owner's approach and judgment is a different level and I felt it was important to share.

Very convenient, clean a good value. The only thing I would…read moresuggest is the guy who works there seems to always be annoyed when a question is asked. Almost on the edge of rudeness, but not quite. Yes, I do suggest Tubbs to us out of towners to conveniently wash our 4 legged friends

Oh my goodness! What a phenomenal salon. I took my puppy there for a wash and cut and it was by far…read morethe best. Kind and gentle. My puppy didn't even want to rush out like she usually does. Totally our new groomer. Thank you for doing such sn awesome job with my little girl

Went to Telma's around 10:30 a.m., Wednesday, July 2. 2026, with our 2 dogs. The place was closed…read more No signs posted on the building, no 'special hours of operation' message, on either their website or phone. Doors were locked with lights out. Not very good customer service...

Had our Yorkie groomed at Telma's recently for the first time. As you can see she got a great…read morecut. We were very happy with the organization of the shop and staff. Telma took all our info at drop off including the cut desired and a few special instructions. Everything was followed to a "T". Very happy, and so is our little girl!

I have always had pets and when I had an issue with a cat I adopted from here and unfortunately…read morehad to surrender him they said there was nothing they could do, even though the adoption papers said if I have any problems return to them. I had to take him to the S.P.C.A. and pay the fee for surrendering. When they found out that I dropped him off they went and picked him up. To top it off they posted on Social media that he was surrendered through no fault of his own and bashed me on Social media! As if it didn't upset me enough to give him up but to see all of the negativity that they said was horrible.

Whenever I am in Ocean City, I always stop in. I already have 2 cats, but they do have cats there…read morefor adoption If you're looking for one, you can go into the room& interact with them. I go there to shop which helps towards the cats. Bought a cute handmade toy for my 2 Siamese. They were rescued from a different place. Looking for a cat? See about rescues. Give one a loving home.

Come to Ocean City every year for the summer with my two Old English Bull Dogs Bonnie goes out of…read moreher way to make sure my babies have a safe and non stressful time while there. During the winter months I will bathe them and take them to the vet for ears and nails Doggie Haven is the only groomer I will take my dogs too! Thank you always for your great service and treating my babies like family. Looking forward to another happy summer of clean and happy fur babies. Sincerely Toni Mia and Enzo

Doggie Haven has been a wonderful place for our family pets for over 15 years! I drive to OC every…read more6 weeks to have my Havanese groomed there and have always found Bonie, John and Gabby to be caring, competent and professional! Pat M.