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    PetSmart

    2.8 (64 reviews)
    Closed 9:00 am - 9:00 pm

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    Dog's rooms.
    Zender C.

    This is where our puppy goes for training and boarding. The staff is professional and his trainer is knowledgeable and available to answer questions. The prices for training puppy under 6 months are affordable, so is the boarding. I recommend this pet store.

    MaryLou B.

    They really have community heroes here at the Laurel location! From the cashiers to the staff in Banfield, the service is provided with smiles and happy hearts... my dogs and parrot are thankful for all their goodies that they get. We have 2 fighting fish, tanks, and accessories from here too when the kids were young. We love shopping for accessories, toys, treats, and healthy food choices here. The charity donations at the cashier desks are also a beautiful way to celebrate fur babies and their caregivers. This is a clean and organized shopping plaza and I appreciate that everyone has a great place to shop here.

    Celeta T.

    My dog loves this location, well mainly one of the groomers lol. They are very attentive on his first visit he jumped out a crate and they noted his file accordingly so on future visits he won't be placed in danger. I alsoi have no problems getting last minute appointments for him. There is a Banfield located in this location which is awesome so that everything is a one stop shop. You can take your pet to the vet and groomers in one trip. There is ample parking and great restaurants within a mile that you can grab a bite at while you wait.

    The terrible job that Toye Wright from the silver spring location did

    Iris is HEAVEN sent in grooming. This is my normal location, but since they were booked today (9/30/23), I went to the petsmart on Cherry Hill, RD...and that was my mistake. The silver spring location did a TERRIBLE job. (Don't let Toye Wright at the Silver Spring location touch your dog....EVER). I begged Iris to fix my dogs grooming. She did so good! I will never cheat on my dogs groomers again! Thank you so much Iris! This first picture is before that Toye Wright did (I have more, they get worse), I don't want to post more, bcus I don't want it to overshadow the great fix Iris did. The second picture is what the amazing Iris did!

    Rumit P.

    Five stars for excellent service from Patricia and Parker. My boyfriend and I were in need of more fish for our new fish tank, and Patricia was super helpful, friendly, and knowledgeable about which ones to buy and how many. She answered all of our questions, gave us undivided attention, was patient and genuine. Parker was also very helpful with our questions on betta fish and made useful recommendations. The employees were both in excellent moods, and their love for fish shined through. This is the kind of exemplary service that makes other stores envious!

    Kimberly H.

    Monee did a great job grooming my Australian Shepard Finley! She was very friendly and you can tell she enjoys dogs so was a pleasant experience for my puppy! He came home happy and looking sharp! Thanks Monee! And Finley says...heeey!

    They cut her hair off.... now she looks like a boy
    Truely T.

    I really wish I could give ZERO stars. I brought my two dogs in for the Top Dog package which is pretty much an upgrade from the basic package. It includes teeth brushing and a conditioner, a bow for girls and a handkerchief. So back to my story... Penelope is a girl and Einstein is a boy. They both got their hair cuts and i got the lowest shave, no harm there. BUT when it came to their face and ears i asked specifically for a traditional schnauzer cut however what I ended up getting was a lopsided mustache on my doggy... my poor Einstein looks like a degenerate drunken dog... And then there's Penelope her ears are lopsided and irregular looking. Her ears are supposed to look like ponytails and get this!?!? They shaved her ponytail and NO bow. Now she looks like a BOY her entire head is bald! Einstein has a lopsided mustache!!!!! I'm absolutely disgusted!!! My groomers name is Chardonnay if you all ever go to Petsmart in Laurel do not I repeat do not go to Chardonnay and make sure you report this negligence and this poor presentation of grooming!!!!! I'm asking for a refund tomorrow!!!!! Update I asked for a refund and Jessica (grooming manager) obliged. Her professionalism was on point and she even offered to have my doggies botched cut fixed for free. So I'm happy about that. Her Lead groomer tried her best to fix it and she did her best.

    "So proud of her". This made our day
    Dana P.

    Our dog's groomer, Christine, was by far the best groomer our pup has ever had. Our dog hates to get her nails trimmed, and Christine was able to do it! She took her time, made sure our pup was calm and relaxed, and did it with ease. If you are getting your dog groomed, ask for Christine!

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    5 years ago

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    3 years ago

    Ordered something on line. Said was in stock. Then informed me an hour later not available. Mgr was condensing. No wonder no customers.​

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    7 years ago

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    4 years ago

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    6 years ago

    Brought my dog in because her paws were sore and when we picked her up she was worse, and couldn't even walk on her right paw!

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    9 years ago

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    4 years ago

    Iris who is one of their dog groomers was very sweet and did a wonderful job with my puppy's first grooming experience.

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    7 years ago

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    10 years ago

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    7 years ago

    Been going here for years. Dr and service an selection. The vet that was there no longer is there. Good sales. Large shared parking lot.

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    9 years ago

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    Page 1 of 2

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    The vet was not super helpful and Stacey took the time to help me decide between a few foods and pick out toys that by the way my puppy loves.

    Mentioned in 2 reviews

    Read more highlights

    Social Tailwaggers - Maverick (black labrador) in camo vest with service dog labels

    Social Tailwaggers

    (3 reviews)

    I've had Maverick for a year and didn't know how to use positive methods to reinforce and add to…read morehis behaviors, growing up I only learned training methods that used scolding and punishment vs. praise and reward. Jody was on a list of trainers I received from a local labrador rescue. Social Tailwaggers looked like just what I was looking for. I needed to change my mindset and learn the basics of how positive reinforcement works. Jody was a very patient and relaxed teacher who made each class fun and interesting, and pointed out a couple of things I did that Maverick didn't like, such as snapping my fingers close to his face. I wish I had attended Basic Manners soon after Maverick first came to live with me. I am now more confident and patient when working with Maverick and I have taken what I learned and used it to train other behaviors. I'm very happy with what I learned and Maverick's improvement during the course. I hope to attend the Intermediate or Advanced Manners class with Jody and to eventually prepare Maverick to achieve Canine Good Citizen. Our bond is stronger than ever.

    Prior to my husband and I getting our puppy we had an in-home consultation with Jody. We are both…read morefirst time owners and wanted to make sure we were prepared. I do not think I can adequately express how knowledgeable, helpful and thorough Jody was throughout the consultation. She provided evidence-based articles to explain her training practices and recommendations, resources such as handouts and examples of each toy she recommended and how it helps your new pup. We have been so grateful for her support and will be taking her puppy socialization class later this month and are interested in participating in others. Highly recommend Social Tailwaggers!

    Bark Busters Home Dog Training

    Bark Busters Home Dog Training

    (9 reviews)

    Just Wanna Thanks Ben Miller For A Wonderful Job He Did With Our Dog Marlo!! What A Great Job! He…read moreWas Knowledgeable Courteous! And Overall A Real Nice Young Man I Would Recommend Him Anytime!! And Most Of All Loved His Attitude

    My dog is a pit bull. Ergo everyone expects him to be some vicious mongrel. He's not one, but…read morebefore I called Bark Busters he was acting as most untrained dogs will; he barked at strangers at the door, jumped up on guests, and tugged on the leash when on a walk. It was especially important that I find a good trainer to address these behaviors because there are so many people out there ready to judge pit bulls, and, well, who likes being dragged around by their dog? A friend recommended Bark Busters and I was really grateful for the referral because I was worried that I'd end up with a trainer that would be rough with my dog, Bear, or would over-rely on treats, or that would just be expensive without results. I went to the Bark Busters website and filled out the survey about my dog's behaviors and within an hour I got a call from a Bark Busters trainer. While the quote she gave me seemed very expensive at first, she explained that this one-time fee covered all of the training Bear would ever need--for life! If he ever had future issues I could just call and set up an appointment and we'd work on whatever the issue was. So I bit the bullet and set up our initial appointment. What a GRAND day! In just two hours ALL of Bear's problem behaviors were addressed. He won't race to get up and down steps before me, he barks very little and stops instantly when I tell him to, he stays away from the door when people knock, and he HEELS like the most perfect little angel on our walks. It's incredible. Marsha Engel was a real professional--she explained dogs' perception of things in a way that made sense and helped me understand how to interact with Bear in the most effective way. I couldn't be happier with Bark Busters and Marsha. If you need your dog trained call Bark Busters.

    Off Leash K9 Training Maryland

    Off Leash K9 Training Maryland

    (73 reviews)

    Listen, I'm not sure where to start because there's so much I want to cover regarding OLK9's Day…read moreCamp Program. First things first, Craig [Martin] is a Rockstar trainer. Period. Our very first interaction was great...his energy was wonderful...he did not disappoint! He was very methodical with his approach...explaining every step of the process...very engaging...constant updates of the Boyz progress...videos, photos...wait! The photos that I received were Ahhhhhhh-mazing, I mean impressive...only to learn that he's a photographer as well...but I digress. The Boyz are spoiled and I have no shame in stating this...*smile*. But they needed to learn manners. I have two large and very strong Standard Poodles - Mr. Brown and Max. They're extremely smart, pretty obedient in the house, but a huge challenge on walks...my poor dog walker. I wanted to be able to take them anywhere without the extended conversations of sit, stay, what are you doing? you know better... etc. At any rate, I'd been following OLK9 Maryland for some time online. I knew that training for two dogs was going to be a budget buster. Thankfully, I was able to take advantage of the "Black Friday" or "Cyber Monday" (can't remember which one it was). I cannot say enough about the great experience I had...the Boyz were happy to see Craig each day which was a HUGE relief for me. Yes, additional work/training on my part is required...to me that's a no brainer. As a responsible pet owner, I want to make sure that there is consistency and an expectation that my Boyz are well behaved and well mannered. Which means I have to do the work. Funny, as I was driving home from our final session, I was so tempted to take them on a short walk because I knew it would be enjoyable. But decided to wait until morning... I'm so excited to be able to have an enjoyable walk with these guys... less scolding and more bonding. Well worth the time and financial commitment. Thank you OLK9 Maryland for bringing additional joy to our home... things are definitely more "manageable". I'm really looking forward to our walks, especially since there will be NO more pulling! Can't wait to be able to take them to the "brick and mortar" with me once it's open! "Life Changing K9 Training"

    I wasted over $1,000 to unknowingly abuse my dog through Off Leash K9. I sought help because my dog…read morewas reactive toward other dogs, loud vehicles, and people. I was desperate to help my dog and myself and Off Leash K9 had good reviews. What these folks didn't tell me was that my dog's reactivity, what I thought was outright aggression, was actually fear - that she was scared of all of these things and trying to protect herself from them. So with the use of the e-collar (really just a shock collar let's be honest), I punished her every time she showed a fear response at Off Leash K-9's direction. This definitely changed her behavior, but rather than helping her feel more comfortable with the things that scared her, we instead punished her for being afraid and taught her to hide her fear responses. I wish I had looked at the science behind dog behavior, because I now know research shows that punishment through things like e-collars, buzz collars, spray bottles, etc. are incredibly counterproductive to changing dog behavior long term and they seriously traumatize the dog. I'm so very grateful to have met a Fear Free trainer who taught me about positive reinforcement. It has improved my relationship with my dog immensely and it has ultimately lead to the sustained behavior change I was looking for. Please do not waste your money on abusive, ignorant training through Off Leash K9.

    Petco

    Petco

    (26 reviews)

    Customer service is trash at this location. I waited for curbside just to go in and be told that I…read moreneed to call corporate and complain so they can get more employees. No apologies, not even a hello. Then walks off. Sends someone else who gives me a blank stare. I ended up requesting a refund. I can't believe the incompetence and lack of any real service. Don't come here for anything.

    If I could give ZERO stars, I would. I am absolutely irate with this Petco. The first time I…read morebrought my dog in, the so-called stylist Keena literally CUT MY DOG'S NECK and didn't even have the decency to tell me. I only found out when I got home and saw the cut myself. The haircut was awful on top of that, completely uneven and sloppy. It looked like she did it blindfolded. Then the manager, Kimberly, tried to make it right by offering to groom my dog personally (and complementary) next time. I should have trusted my gut and taken the refund, but silly me, I gave them another chance. And it was the biggest mistake ever. My dog has a few mats, sure, but in the three years I've had her, no groomer has ever shaved her face and ears. Kimberly took it upon herself to do just that, for absolutely no reason. She butchered my baby's face and ears, leaving her looking completely ridiculous. When I picked her up, Kimberly actually said, "Well, I saved more hair than last time, right?" Like it was a joke! I am beyond disgusted. These people are lazy, unprofessional, and completely careless. They don't care about your pet, only getting the job done fast and moving on. My poor dog looks traumatized and nothing like herself. I will NEVER bring her here again. If you love your pet even a little, stay far away from Petco and definitely avoid Keena and Kimberly. They should be ashamed of themselves.

    Pretty Pups Pet Care - Mark on face after salon

    Pretty Pups Pet Care

    (20 reviews)

    The owner here has integrity and clearly seems to value establishing a good relationship with…read moreclients to build a loyal customer base, and also prioritizes high quality service rendered by her staff. I would encourage people to not be deterred by any negative reviews of this business and give them a chance and formulate your own opinion. An error did occur in one of our visits, but I won't go into detail because I think what's more important is not what error it was that occurred, but rather the incredible efforts made in response by the business to rectify the issue. Our concerns were listened to and the response was respectful. The owner not only heard our concerns but they were able to show they can be objective in their assessment of the issue. They went above and beyond to make it right. The solutions offered were both incredibly generous and fair. In terms of the quality of the grooming, they made our fur babies look like pristine angels. They smell fantastic too, and their hair looked amazingly glossy and soft. They appear to do great with grooming both small and large dogs (we have both), and they even did great work on our big boy who has hair that's more difficult to work with. In resolving the issue with one of our pups, they blended things perfectly to make the original issue appear more natural and less jarring. The staff there seem to love what they do, have patience, and take pride in their work. They have great humor as well. We will be happy to take our fur babies there again.

    Amazing place! Emily is such a great person and does so well on my pup. Go here if you're looking…read morefor a groomer!

    PetSmart - petstore - Updated May 2026

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